
109
8. Appendix
Troubleshooting
When Error Messages Appear
Message
Reason and Action
Some item(s) have not
been selected..
Click [Back] to return
the previous screen, then
select the item(s).
Clicked
[
Next
]
without making a check to
[
Select
]
in the
[
Device Registration Wizard: Search Results
]
screen. Click
[
Back
]
and return to
[
Device Registration Wizard: Search Re-
sults
]
and check
[
Select
]
of the device(s) to register.
Internal errors
System error(s) have oc-
curred. Please call ser-
vice for instructions.
- (error code of four digits)
An error has occurred in the system Contact your ser-
vice representative with the error code.
Processing was incom-
plete as the line was
busy. Retry later.
If the same error occurs,
please call service for
instructions.
An error such as a database error or a program malfunc-
tion has occurred in the Communication Server. If the
Communication Server does not recover after while,
contact your service representative.
Check Request No.
If the same error occurs,
call service for instruc-
tions.
If this error occurs even if you entered the correct Re-
quest No., the error might be cause by a mismatch of
registered information between the registered informa-
tion in the Communication Server and entered informa-
tion such as the device having already been registered,
not registering as a managing device, or registering as a
device in a different group. Contact your service repre-
sentative.
Invalid access. Log in
again.
Other than invalid access, this error occurs when you
open multiple windows by a web browser and make set-
tings with one window and give a request on the other.
Do not open multiple windows with a web browser.
You do not have privileg-
es to use this function.
Contact Remote Communi-
cation Gate administra-
tor to check the
settings.
Access will be forbidden for a minute because there was
3 login failures within 5 minutes. Wait for 1 minute and
the access lock will automatically be released.
Содержание Remote Communication Gate S
Страница 26: ...About the Remote Communication Gate 10 1...
Страница 44: ...Setup and Connection 28 2...
Страница 56: ...About the RC Gate Monitor 40 3...
Страница 119: ...Service Call 103 7 When an error occurs Contact your service representative...
Страница 133: ...Copyright 2003 2006...
Страница 134: ...Operating Instructions EN USA A768 8606B...