VIEW MOTOR STATUS
This section describes each motor status and provides tips on how to resolve issues if an error occurs.
In the W.M.D. main menu, select Status to view the state of each motor.
MOTOR STATUS
DESCRIPTION/POSSIBLE CAUSES
TROUBLESHOOTING OPTIONS
—
Motor not detected
Disconnect and reconnect the
motor to the W.M.D.
Ensure that the LEMO connectors
on both ends of the cable are
fully seated and locked
Control Error
W.M.D. cannot detect that the motor is moving
Torque setting is too low for the lens
Bad cable or malfunctioning motor
Motor is obstructed and cannot move
Increase torque until the status
changes to “OK”
Ensure that the correct motor
model is selected in the W.M.D.
menu
Try a different RED W.M.D.
Motor Cable
Try a different motor
Homing
W.M.D. cannot find the End Stops after moving
the motor for 60 seconds
Ensure that the teeth on the
motor drive gear fully mesh with
the teeth on the lens gear
Ensure that the pin on the motor
drive gear properly engages the
slot on the motor hub
OK
Motor functioning correctly
N/A
Over Drive
Incorrect motor control parameters
Ensure the correct motor type is
selected on the W.M.D.
Over Torque
Motor was disengaged and reengaged without
re-initializing the motor, which allowed the
motor to drive into a hard stop
Lens is obstructed and cannot move
Torque setting is too low for the lens
Initialize the motor
Ensure that lens movement is not
obstructed
Increase torque and initialize
Hard Stop
Motor hits a hard stop
Wrong motor type is selected
Motor position on lens was moved since last
initialization
Verify correct motor type is
selected
Initialize motor
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RED 3-AXIS SYSTEM OPERATION GUIDE
