Quantum SDLC 2.7, Справочное руководство

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24 Configuration
Configure Additional Libraries
Follow the sequence of the previous procedures to configure additional logical libraries.
Additional Configuration
The following actions can be performed to make the Scalar DLC more user-friendly.
Create User
By default, the Scalar DLC contains two pre-defined users to work with Management GUI: default
administrator (admin) and default customer engineer (atac). More users can be created.
Step 1 Log on the Management GUI as administrator.
Step 2 Using Users Tab ( Configuration > Users tab >> Add new User ) create the new user selecting
the user access level and user rights, and specifying login, password, and email settings. Refer
to
Create User on page 149 and Table 21 on page 145.
Update Global Call Center Settings
All problem reports (tickets) created by the customer will be sent by default to the Global Call Center on
“watchman@adic.com“. This can be changed if required. Do the following:
Step 1 Log on the Management GUI as administrator. Check the Scalar DLC email notification settings
on
Main Menu > Extended Service > Registration Information pane. Refer to Registration
Information on page 60. The “Email Notification“ field must be checked, and the “SMTP server”
and “port” parameters must contain valid information. Contact the local network administrator
for details.
Step 2 Open Configuration > Users Tab and select the default CE “atac“ (refer to User on page 147).
Change the email settings from “watchman@adic.com“ to the required value.
Step 3 Restart the Scalar DLC service for the changes take effect.
Configure Email Notifications
To notify the customer via email that the given operation has been performed:
Step 1 Log on the Management GUI as administrator. Create the working configuration. Refer to
Automatic Configuration on page 17 or Advanced Configuration on page 18.
Step 2 Using the Rule Wizard ( Main Menu > Wizards > Create Rule ) create the rule that will react
when a certain event occurs in the system and will send a notification about this event to a
certain email address. Refer to
Create Rule on page 47.
Note A re-initialization of the library is necessary if the library properties are changed.