Preface
StorageCare Guardian
Quantum Scalar 50 User’s Guide
xxiv
4
If an error or problem is detected, Quantum queues a request to the
StorageCare Guardian
agent for data collection or real-time access to
the system.
5
The
StorageCare Guardian
agent checks access policy settings to
determine if access is allowed.
6
If approved, the information is transferred to Quantum, or a remote
connection is initiated.
7
Quantum Support will diagnose the problem and, if necessary, send
the needed parts and/or field personnel to resolve the issue.
8
Quantum can identify if the backup problem is not associated with
the Quantum device and then direct the customer to resolve the issue
with appropriate third-party vendor.
Содержание Scalar 50
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Страница 282: ...Appendix F Regulatory Statements Quantum Scalar 50 User s Guide 258 Declaration of Conformity...
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