Quantum Scalar 50, Руководство пользователя

Страница: 23 / 290

Preface
StorageCare Guardian
Quantum Scalar 50 User’s Guide xxiii
• Initiate remote connection to remote management interface to get
more in-depth information about the health of your Quantum
product.
• Distribute software/firmware upgrades - this will be available as a
future enhancement
Product Features
0
• Continuous Monitoring - Proactive 7x24x365 monitoring of Quantum
products enabling Quantum Support to be alerted on events such as
errors or marginal conditions that are defined by the user.
• Root Cause Diagnosis - Allows Quantum to quickly isolate and
identify the root cause of a problem.
• Rapid Problem Resolution- Quantum can rapidly recommend and/
or implement the corrective actions needed to resolve a problem
ensuring minimal impact to the IT environment.
• Quantum Remote Software Update - Distributed software update
capability allows fast updates to agent software and Quantum
hardware installed at customer sites
• Real-time Data Collection - Instant on-demand or scheduled
diagnostic data collection from Quantum products as well as the
ability to run user-defined data collection scripts from agent.
• Access Management - Customer has full control over Quantum's
access rights and privileges.
• Audit Logging - Audit logs are kept for all communications to and
from the agent.
How it works:
0
1 Customers can download the
StorageCare Guardian
agent software
from http://www.quantum.com/guardiandownload.
2 Customer installs the
StorageCare Guardian
agent on any Windows
2000/2003/XP or Solaris 8/9 server located at the customer’s site.
3 The
StorageCare Guardian
agent monitors Quantum products, and
provides information and updates to the Quantum Enterprise Server
that resides at Quantum Support.