Chapter 8: Alerts
Quantum DXi6900 User’s Guide
202
Figure 130:
Ticket Analysis
3. In the
Analysis Information
box, enter all relevant information about actions taken to resolve the
issue.
4. Click
Apply
.
Sending a Service Ticket
Send a service ticket to send the ticket details to an e-mail address. You can also add optional comments to
the e-mail.
Note:
To enable the DXi6900 to send e-mail, you must specify an outgoing e-mail server (see
).
To send a service ticket:
1. In the list of service tickets, click the ticket number.
2. Click
at the bottom of the page.
The
Email Ticket Information
section displays at the bottom of the page (see
).
