
109
JUN 2020
USER GUIDE
7
TROUBLESHOOTING GUIDE
DS-200iQ / DS-600iQ
REV 00
7.1
GENERAL TROUBLESHOOTING
This troubleshooting guide provides possible solutions to operating problems that may
arise. It is not intended to provide a complete solution to all the possible problems
shown, and should be used in conjunction with advice on curative action from your
local Supervisor, or Manufacturer trained Technical Support Engineer.
To minimize faults, always ensure all stationery has been loaded, and that any
machine adjustments have been made correctly according to the specific job being
processed. See section
for further assistance.
Should persistent operating problems occur, ensure all sensors have been cleaned
before taking further action. See section
for further assistance.
If operating problems cannot be resolved using this guide, contact your local
Supervisor, or Manufacturer trained Technical Support Engineer for further assistance.
7.2
INSERT HEAD TROUBLESHOOTING
Insert Head Troubleshooting
Problem
Suggested Cause and Curative Action
Poor pick-up of envelopes.
A. Side guides too tight - set to 1mm clearance
on each side.
B. Clean envelope pick-up rollers.
Envelope flaps not
opening.
A. Separator is set too tight.
B. Clean envelope pick-up rollers.
C. Ensure conveyor cover is fully closed.
Fingers not inserting
properly.
Check outer fingers are narrower than the envelope by
9 - 10m on each side but must be wider than the insert.
Reduce the side clearance if necessary. See section
for further assistance.
Envelope skewed
at insert.
Check side guide clearance - set to 1mm clearance on
each side.
Envelopes not arriving at
insert area.
Side guides too tight - set to 1mm clearance on each
side.
7.3
VERSATILE FEEDER TROUBLESHOOTING
Versatile Feeder Troubleshooting
Problem
Suggested Cause and Curative Action
Paper not picking up or
not feeding properly.
A. Side guides too tight - set to 1mm clearance
on each side.
B. Ensure backrest is set correctly. See section
5.1.2 Loading the Versatile Feeder Hopper
for further assistance.
C. Clean feed rollers, and pick-up rollers.
D. Separator is set too tight.
E. Sensors in feed area blocked or dirty.
Doubles being fed, or
stream feeding occuring.
A. Separator gap set too large.
B. Clean feed rollers, and pick-up rollers.
C. Check side guide clearance - set to 1mm
clearance on each side.
D. Let stationery settle for 24 hours near to
machine before use.
E. Check relative humidity - should be between
30 - 80%.
7.4
FLEX FOLDER TROUBLESHOOTING
Flex Folder Troubleshooting
Problem
Suggested Cause and Curative Action
Paper not folding correctly.
A. Dirty fold rollers - clean with damp cloth.
B. Fold plates incorrectly set - check settings.
See section
for further
assistance.
C. Change standard fold type (e.g. ‘
C-Fold
’
instead of ‘
Z-Fold
’) or use custom fold.
Содержание DS-200iQ
Страница 1: ...USER GUIDE DS 200iQ DS 600iQ...
Страница 7: ...1 USER GUIDE DS 200iQ DS 600iQ 1 SAFETY STANDARDS COMPLIANCE...
Страница 11: ...5 USER GUIDE DS 200iQ DS 600iQ 2 INTRODUCTION...
Страница 16: ...10 USER GUIDE DS 200iQ DS 600iQ 3 INTEGRATED MAIL OPERATING SYSTEM IMOS...
Страница 41: ...35 USER GUIDE DS 200iQ DS 600iQ 4 OPERATOR IMOS SETTINGS...
Страница 62: ...56 USER GUIDE DS 200iQ DS 600iQ 5 OPERATOR INSTRUCTIONS...
Страница 92: ...86 USER GUIDE DS 200iQ DS 600iQ 6 OPERATOR MAINTENANCE...
Страница 114: ...108 USER GUIDE DS 200iQ DS 600iQ 7 TROUBLESHOOTING GUIDE...
Страница 117: ...111 USER GUIDE DS 200iQ DS 600iQ 8 TECHNICAL SPECIFICATIONS...
Страница 129: ...123 USER GUIDE DS 200iQ DS 600iQ 9 DISPOSAL INSTRUCTIONS...