
110
JUN 2020
USER GUIDE
7
TROUBLESHOOTING GUIDE
DS-200iQ / DS-600iQ
REV 00
7.5
OUTPUT CONVEYOR TROUBLESHOOTING
Output Conveyor Troubleshooting
Problem
Suggested Cause and Curative Action
Conveyor belt does not
move.
A. Ensure ‘
Continue
’ is selected as the Batch
mode in Output Settings. See section
for further assistance.
B. Check the DIN lead is properly connected to
the Insert Head.
Envelopes bouncing off
backstop with excessive
force on Angled Version.
Move conveyor backstop further away and raise or
lower roller plate to adjust eject angle.
Envelopes travel untidily
along conveyor on Angled
Version.
Fit output rollers in the 2nd position to assist envelope
travel. Contact your local Manufacturer trained
Technical Support Engineer for further assistance).
Excessive or insufficient
gap between batches
when in batch mode.
Adjust the ‘
Batch complete jog step
’ in Output
Conveyor Settings. See section
Excessive or insufficient
overlap of envelopes on
conveyor surface.
Adjust the ‘
Env Conveyor Drive Delay
’ under the
Miscellaneous category in Unit Fine Tuning screen. See
7.6
OUTPUT SORTER/TURNER TROUBLESHOOTING
Output Sorter/Turner Troubleshooting
Problem
Suggested Cause and Curative Action
Envelopes not franking.
Ensure ‘
Franking Machine
’ is selected as the Franker
control mode in Franker Output Settings. See section
for further assistance.
Turner Conveyor is not
moving.
Check the DIN lead is properly connected to the Insert
Head.
Envelopes failing to
contact datum edge side
guide and failing to turn
when they should.
INF Turner backstop is set too far away to allow
sufficient ‘
bounce-back
’. See section
Envelopes failing to turn
properly.
A. Ensure adjustable Turner side guide panel is
lowered when turning envelopes. See section
5.1.9 Turner Side Guide Panel Adjustment
further assistance.
B. Clean the conveyor belt surface.
Envelopes ejecting from
wrong exit.
Ensure correct exit is selected in Output Placement. See
section
for further assistance.
Envelopes with unexpected
Sort Criteria are exiting.
Ensure the mail sort priority is correctly set in Mail
sorting settings. See section
for further assistance.
Envelopes failing to leave
Sorter properly.
Clean the conveyor belt surface. See section
for further assistance.
Содержание DS-200iQ
Страница 1: ...USER GUIDE DS 200iQ DS 600iQ...
Страница 7: ...1 USER GUIDE DS 200iQ DS 600iQ 1 SAFETY STANDARDS COMPLIANCE...
Страница 11: ...5 USER GUIDE DS 200iQ DS 600iQ 2 INTRODUCTION...
Страница 16: ...10 USER GUIDE DS 200iQ DS 600iQ 3 INTEGRATED MAIL OPERATING SYSTEM IMOS...
Страница 41: ...35 USER GUIDE DS 200iQ DS 600iQ 4 OPERATOR IMOS SETTINGS...
Страница 62: ...56 USER GUIDE DS 200iQ DS 600iQ 5 OPERATOR INSTRUCTIONS...
Страница 92: ...86 USER GUIDE DS 200iQ DS 600iQ 6 OPERATOR MAINTENANCE...
Страница 114: ...108 USER GUIDE DS 200iQ DS 600iQ 7 TROUBLESHOOTING GUIDE...
Страница 117: ...111 USER GUIDE DS 200iQ DS 600iQ 8 TECHNICAL SPECIFICATIONS...
Страница 129: ...123 USER GUIDE DS 200iQ DS 600iQ 9 DISPOSAL INSTRUCTIONS...