Qiagen QIAamplifier 96, Руководство пользователя

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QIAamplifier 96 User Manual 03/2020 111
15 Service
If you have any problems with the device, please contact our customer service department or your
local QIAGEN dealer. For the address of the QIAGEN customer service department, refer to the
inside front cover of this operating manual.
Please observe the return information (see section Device return information) if you wish to return a
device to QIAGEN.
15.1 Device return information
WARNING
Risk of damage to health due to improper decontamination!
Perform a professional decontamination before returning the device to
QIAGEN.
ATTENTION
QIAGEN must refuse acceptance of contaminated devices. The sender may be
liable for any damage caused by inadequate decontamination of the device.

Please clean all device components from biologically hazardous, chemical or radioactive
contamination (see also section Disinfecting the device).

Request the decontamination declaration from QIAGEN Technical Services.
Complete the form and attach the signed decontamination declaration to the outside of the
shipment.

Only use the original packaging for the shipment and insert the transport lock.
If the original packaging is no longer available, please contact QIAGEN or your local dealer.

Please attach the warning note CAUTION! SENSITIVE ELECTRONIC DEVICE! to the packaging.

Please include a sheet containing the following data:

Name and address of the sender

Name and telephone number of a contact for inquiries

A detailed description of the fault, the precise conditions and situations under which the
fault occurs