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OPENED PORTS AND INTERNET IP ADDRESS

Just as with your NVR, you will need to confirm that your ports are open and that your camera
is accessible from the Internet. You will also need to get the Internet IP address which you will
use to connect to the camera outside of its local network.

Confirming that the ports have been opened

To confirm that your ports have been forwarded successfully, go to

www.canyouseeme.org

using a computer connected to the same router as the camera.

STEP 1

. Enter “85” into the box labeled

“What Port?”

STEP 2

. Click on the

Check

button.

STEP 3

. You should see a green

“Success” message. If not, return to

ConfigTool and double-click on the
camera in the list. Change port 85 to
81 or 83 and click Apply to save your
changes before checking using that
new number on CanYouSeeMe.

STEP 4

. Repeat for port 37777. If there

is a problem with port 37777, then try
37000 in the same manner as above.

Obtaining Internet IP address

This website will also display your Public IP address near the top of the page above the box
where you entered your port number. This is the first part of the number which you will use to
access the IP camera using your NVR, the

Web Service

browser app or your mobile device

from outside of your local network (away from the building in which your NVR is located). The
second part is the first port number that you confirmed was open. Using the number shown in
the image above, you would enter

http://81.919.622.24:85

with 85 being the opened port. If

you used a number other than 85 for the first port, you will use that instead, placing it after the

colon (“:”) in the address.

Be sure to record this address for use at your NVR. If you had to use a different port than
37777 you will need to record that as well.

PICTURE 4-6

Browser - Windows Internet Explorer

Fine

100%

Open Port Check Tool

Page Safety Tools

http://canyouseeme.org/

Protected Mode: On

Your IP:

81.919.622.24

What Port?

CanYouSeeMe.org - Open Port Check Tool

Check

This page will serve as a free utility for remotely verifying a port is open or closed. It will

be useful for users who wish to check to see if a server or ISP is blocking certain ports.

Success:

I can see your service on

81.919.622.24

on port

(85)

Your ISP is not blocking port 85

CONNECTING TO THE REMOTE IP CAMERA

Once you have obtained the Internet IP address for your camera, you will need to enter it into
your NVR to allow it to connect. This is done through the

Remote Device

window which is

also covered in

Section 4.5

of the

User Manual

PICTURE 4-7

PICTURE 4-8

This window can be reached by clicking on
the

Remote Device

icon in the

Main

menu...

MAIN MENU

SEARCH

INFO

SETTING

ADVANCED

BACKUP

REMOTE DEVICE

SHUTDOWN

...or through the

Shortcut

menu by right-

clicking on the screen and selecting

Remote

Device

View 16
Pan/Tilt/Zoom

Color Setting
Search

Record

Remote Device

Alarm Output

Main Menu

PICTURE 4-9

When you open the

Remote Device

window, it will show a list of available local
network devices in the upper portion of the
window and a list of already-connected
devices at the bottom. Since your remote
camera is on a separate network, it will not
appear in either list until you add it.

To add your remote IP camera, start by
clicking the

Manual Add

button at the

bottom left of the window.

REMOTE DEVICE

Filter

None

Delete

Manual Add

IP Search

Add

Cancel