Ignoring or Rejecting Incoming Calls
When you receive an incoming call, choose to ignore or reject the call instead of answering. Reject or ignore an incoming
call, reject incoming calls from a specific contact, or enable Do Not Disturb to reject all calls for a brief period of time.
Note:
You can’t reject calls on shared lines. You can only silence the ringer.
Ignore or Silence an Incoming Call
Ignore or silence a call to mute the ringer without rejecting the call.
When you ignore or silence a call, the incoming call notification continues to display.
Task
» From the Incoming Call screen, do one of the following:
• Select Ignore for private lines.
• Select Silence for shared lines.
The Incoming Call screen disappears, your phone stops ringing, and either the Home or Calls screen displays.
Reject Incoming Calls
Reject a call and send the call directly to voicemail. Rejected calls display in the Recent Calls list. Rejecting calls is not
available for shared lines.
Task
» On the Incoming Call screen, select Reject.
Rejecting Calls with Do Not Disturb
Do Not Disturb (DND) enables you to set your phone to automatically reject calls when you don’t want to be interrupted.
When you enable DND, you see the following:
• The DND icon displays in the status bar.
• When the phone is idle, the DND icon displays next to your phone line.
• When the administrator enables hybrid line registration on the phone, you can choose All to enable DND on all the
registered lines.
• If you have new messages or you have enabled call forwarding, the messages or forwarding icon display instead of the
DND icon.
Note:
When you set your presence status to Do Not Disturb and enable DND on your phone, a message reflecting your
Do Not Disturb status scrolls under the time display. The DND icon doesn’t display in the status bar.
Reject All Calls With Do Not Disturb
Use DND to prevent your phone from ringing and to send all incoming calls to voicemail. The phone logs all calls you
receive while on DND in the Recent Calls list.
DND on shared lines disables ringing only. A visual notification of the call still displays, and you can answer or ignore the
call.
Task
» Press the DND softkey.
Reject Calls with Do Not Disturb on One Line
If enabled by your administrator, you can use DND to reject calls on one line.
Task
1 Select DND.
2 From the Line Select screen, select a line.
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