PI H-845, Руководство пользователя, Страница: 62 / 84

8 Troubleshooting
56 Version: 2.1.1 MS222E H-845 Hexapod System
Problem Possible Causes Solution
One strut does not
move or is difficult
to move

Wear of the drive screw

Foreign body has entered
the drive screw

Faulty motor

Blocked joint due to wear
or foreign body

At least one of the brakes
is not deactivated by
activating servo control

Contact our customer service
department (p. 57).
Position jumps or
crackling noise of
the hexapod

Communication error
between hexapod and
controller

Controller busy due to
communication with PC
software (e.g., polling
done by PIMikroMove)

Power supply is
undersized or reacts too
slowly

Faulty limit switches

Check the cable connections.
Tighten the M12 connections with a
torque of 0.6 Nm.

Use a separate power supply for
the controller.

Close the PC software.

Send the following commands and
make the response available to our
customer service department
(p. 57):
DBG? GETETHERCATDIAG,
SRG?, ERR?, DBG GETLOG,
POS?
If the problem with your hexapod is not listed in the table or it cannot be solved as
described, contact our customer service department (p. 57).