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13.2. Software Failure

Problem

Solution

The printer icon will not be displayed in
the “Printer and fax” folder.

Reinstall the printer driver. Ensure that the USB interface

cable and the

The printer is in Ready mode but it will

not perform any print job.

If the failure still exists after restarting the Make sure the

network cable of USB cable is connected correctly.

Failed to install the driver

Check whether the print spooler service is enabled.

Check the power supply and the connection of the printer.

The driver cannot be used if the IP

address of the printer has been

changed

Modify the port IP address of the printer driver.

If the above method does not work, please reinstall the

printer driver.

It is recommended that a fixed IP address should be set to

the network printer.

In the DHCP network, it is recommended to bind the IP

address with the MAC address of the printer.

Содержание BM5100 Series

Страница 1: ...Pantum BM5100 Series Monochrome Laser Multifunction Printer It is recommended that you read this Guide carefully before using the printer...

Страница 2: ...es Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple pe...

Страница 3: ...r service commitment Zhuhai Pantum Electronics Co Ltd does not make any express or implied warranty or guarantee to this User Guide including composing or words Using this product to copy print scan c...

Страница 4: ...the printer laser radiation will not leak To avoid laser radiation please do not randomly disassemble the printer The printer follows the provisions of Class 1 laser products under CFR standard The pr...

Страница 5: ...g the printer make sure the power is turned off Plugging and unplugging the power cord plug with a wet hand can result in an electric shock The fuser unit is hot when and after printing Touching the f...

Страница 6: ...and could result in fire or electric shock 10 Do not allow pets to chew on the AC power cord or the computer interface cable 11 Do not allow sharp objects piercing equipment slot so as to avoid contac...

Страница 7: ...Aftersales Service Centre to purchase parts they need If the product sold is inconsistent with the package list please go to the specified Aftersales Service Centre to solve the problem 24 Install thi...

Страница 8: ...etwork ports are activated 31 Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits 32 Administrative Regulations on Low Power Radio Waves Radiated Devices For a...

Страница 9: ...4 35 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage lim...

Страница 10: ...atic tray 15 2 4 2 Load paper in multi purpose tray 17 2 4 3 Load paper in optional tray 19 2 5 Paper and Manuscript Use Process 21 2 5 1 Scanning With Tablet 21 2 5 2 Scan with the automatic document...

Страница 11: ...ry preparations 64 5 2 2 Wi Fi Direct connection 64 5 2 3 How to disable the Wi Fi Direct 65 5 3 How to switch wireless frequency 66 5 4 Wireless network setup FAQs 66 6 Web server 68 6 1 Visit the em...

Страница 12: ...ty 92 8 4 2 Intensity 92 8 4 3 Resizing 93 8 4 4 Multipage 93 8 4 5 Clone 94 8 4 6 Poster 94 8 4 7 Collated copy 95 8 4 8 Duplex copy 96 8 5 ID card copying setting 96 8 5 1 Arrangement mode 97 8 5 2...

Страница 13: ...applications which support Mopria mobile printing 121 10 2 2 How to download Mopria Print Service 121 10 2 3 Preliminary preparations 121 10 2 4 How to use Mopria mobile printing 121 10 3 NFC label 1...

Страница 14: ...and removing the optional tray 143 12 3 1 Installing optional tray 143 12 3 2 Removing the optional tray 145 12 3 3 Updating the optional tray status 146 13 Troubleshooting 147 13 1 Cleaning Jammed P...

Страница 15: ...XIV 15 1 Overview of the Specifications 174 15 2 Print Specifications 175 15 3 Copy Specifications 175 15 4 Scan Specifications 175...

Страница 16: ...NET Wi Fi Print Language PDL Control Panel LCD Print Speed A4 40ppm Letter 42ppm Automatic Two Sided Printing Auto Duplex Scan NFC TAG Mute printing Copy Scan Scan to U disk ADF Support Blank Unsuppor...

Страница 17: ...2 1 2 Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord CD Quick Setup Guide Pantum Warranty Note The Pantum Warranty may not be attached in some regions...

Страница 18: ...ment feeder This is used to remove the paper jammed in scanning for the ADF 2 Feed tray of automatic document feeder This is used to place originals scanned from the ADF 3 Exit tray of automatic docum...

Страница 19: ...purpose tray 13 Power switch Turn the power on or off and press this button under Ready state to enter energy saving mode Press and hold this button for more than 2s to turn the printer power off 14...

Страница 20: ...er Interface For connecting product to power with power cord 4 Rear Cover For paper release when it gets jammed 5 Duplex Printing Unit For paper feed at duplex printing and paper release when paper ge...

Страница 21: ...he amount of paper left in optional tray Note The printer can support up to two optional trays If you want to buy optional trays please contact the local dealer who has purchased the printer Printer a...

Страница 22: ...gh volume toner cartridge About 6000 Pages Based on ISO 19752 standard Super large volume catridge About 15000 Pages Based on ISO 19752 standard Note The model is subject to increase without notice Th...

Страница 23: ...Connection Wizard page for models with Wi Fi function only Long press Wi Fi button for over 2s to start WPS when Wi Fi is not connected or to disconnect Wi Fi when it has already been connected for mo...

Страница 24: ...ator Status Status Description 1 Die out Shutdown or sleep state 2 Green indicator normally on Printer is ready 3 Green indicator blinks Printing copying scanning and other working status 4 Orange ind...

Страница 25: ...10 1 7 Function of power indicator No Status displayed by power indicator Status Status Description 1 Die out Shutdown status 2 Always on Booting and ready states 3 Blink Sleep mode...

Страница 26: ...Big 16K 32K Big 32K Yougata4 Younaga3 Nagagata3 Yougata2 Custom Media weight 60 200 g m Maximum capacity of the tray 60 pages 80 g m Optional Tray 1 2 Media Type Plain paper 70 105g m thin paper 60 70...

Страница 27: ...y affect the sharpness of the print outcome 3 Some print media may meet all the use guidelines contained herein but they still can not bring satisfactory effect This may be due to incorrect operation...

Страница 28: ...tee that all the labels in the market can meet corresponding requirements Use wrinkled blistered or damaged label papers Envelope Envelopes should be loaded evenly Use wrinkled nicked stuck or damaged...

Страница 29: ...dicates the non printing area and non scanning area Usage Paper Size Top and bottom margins A Left and right margins B Printing A4 5mm 0 197inch 5mm 0 197inch Letter 5mm 0 197inch 5mm 0 197inch Scan A...

Страница 30: ...omatic tray 1 Slide out the automatic feeder tray from the printer 2 Slide the clip of extended tray of auto feed tray paper length deflector and paper width deflector to the slot suitable for paper s...

Страница 31: ...printed document after the printing is complete Note It is recommended that you raise the output tray to prevent the paper from slipping and falling after printing If you choose not to raise the outp...

Страница 32: ...r in multi purpose tray 1 Open the multipurpose feed tray 2 Slide the paper guide of the multipurpose feed tray to match both sides of the paper Do not apply excessive force otherwise paper jamming or...

Страница 33: ...purpose feed tray with both hands 5 Raise the output tray to avoid the printed paper from slipping and falling or immediately remove the printed document after the printing is complete Note Place the...

Страница 34: ...l tray or the Installation Guide supplied with the optional trays Before you use it please remove the A5 A6 stopper before loading paper 1 Pull out the optional tray completely from the printer 2 Slid...

Страница 35: ...y and pull out the rear end of the tray to lengthen the tray 3 Before loading paper please unfold the stacked paper to avoid a paper jam or feed error and then load the paper into the tray print side...

Страница 36: ...ipt requirements Source Type Size Automatic document feeder ADF Plain paper A4 A5 B5 A6 Letter Folio Executive Legal Platen Plain paper Thin Paper Thick Paper Transparent Film Carton Paper Label Paper...

Страница 37: ...riate paper size Note If the manuscript does not match with any size marker please align the upper left corner of the manuscript with the arrow Make sure there is no document in the ADF If a document...

Страница 38: ...paper will make printing effect poor Please make sure that there is no dust fluff etc on the paper Paper shall be put on a flat surface and stored under a cool and dry environment To avoid influencing...

Страница 39: ...24 2 Adjust the document guide till it gets close to the paper stack Note The ADF supports feeding 50 pieces of paper at most that should be fed one by one...

Страница 40: ...according to your habit 3 1 1 1 Method I Connect the printer via USB cable 1 Connect the printer to computer via USB cable power the printer and computer on 2 Place the attached installation CD in th...

Страница 41: ...stallation interface 4 Click on the One click installation button in Method I and enter into the installation process The process may need some time and the duration is related to your computer config...

Страница 42: ...s up from the lower right corner of Computer desktop click anywhere in the pop up window then click Autorun exe to run the installation program Note Some computers may be unable to auto play the CD be...

Страница 43: ...ne click installation button to enter installation process if your software has searched only one printer The process may need some time and the duration is related to your computer configuration Plea...

Страница 44: ...not found please check if the printer and computer are in the same network Please see Chapter 5 4 for how to check When the printer IP address changes under printer driver installed with host ID you...

Страница 45: ...via Wi Fi 2 Connect the printer to computer via USB cable then power the printer on 3 Place the attached installation CD in the computer CD ROM Windows XP system automatically run the installation pr...

Страница 46: ...irm if the current printer is the one you need to install through IP address before you click the button You can check the printer IP address through Network configuration page Please see Chapter 11 4...

Страница 47: ...tomatic network configuration and driver installation Note When the printer IP address changes under printer driver installed with host ID you can also directly print without re installing the driver...

Страница 48: ...in the pop up window then click Autorun exe to run the installation program Note Some computers may be unable to auto play the CD beacase of system configuration Please double click Computer icon fin...

Страница 49: ...ne printe and the wireless network configuration interface will pop up input the SSID and password that you need then click Confirm button and enter into installation process The process may need some...

Страница 50: ...lect Configure the print via USB and install on the printer list interface and check the USB printer option Click the Confirm button and the wireless network configuration interface will pop up Input...

Страница 51: ...ithout re installing the driver If you need to install the printer driver with the host ID please check the option Install the printer in the list with host ID 6 After the installation click Print Tes...

Страница 52: ...tically run the installation procedure Windows 8 system When the DVD RW driver window pops up from the right top corner of Computer desktop click anywhere in the pop up window then click Autorun exe t...

Страница 53: ...ation process The process may need some time and the duration is related to your computer configuration please wait patiently 6 After the installation click Print Test Page button If your printer prin...

Страница 54: ...right corner of Computer desktop click anywhere in the pop up window then click Autorun exe to run the installation program Note Some computers may be unable to auto play the CD beacase of system conf...

Страница 55: ...ne click installation button to enter installation process if your software has searched only one printer The process may need some time and the duration is related to your computer configuration Plea...

Страница 56: ...the printer and computer are in the same network Please see Chapter 5 4 for how to check When the printer IP address changes under printer driver installed with host ID you can also directly print wi...

Страница 57: ...ck anywhere in the pop up window then click Autorun exe to run the installation program Windows 10 system When the DVD RW driver window pops up from the lower right corner of Computer desktop click an...

Страница 58: ...rinter and computer on 2 Connect the computer to wired network 3 Connect network cable to the network interface of printer to make sure the printer is connected to computer network please refer to Cha...

Страница 59: ...installation procedure 5 Read and agree to the terms contained in the End User License Agreement and the Privacy Policy click the Next button in the lower right corner of the interface to enter the d...

Страница 60: ...and the installation process may need some time The duration is related to your computer configuration please wait patiently 12 After the installation click Print Test Page button If your printer prin...

Страница 61: ...configuration Please double click Computer icon find DVD RW driver then double click DVD RW driver to run the installation procedure 4 Read and agree to the terms contained in the End User License Agr...

Страница 62: ...ording to the prompts to set up the printer to wireless network please refer to Chapter 5 1 1 for setup method 9 The installation software will search the printer automatically after wireless network...

Страница 63: ...n 2 Connect computer to the Wi Fi Direct network of the printer please refer to Chapter 5 2 2 2 for setup method 3 Place the attached installation CD in the computer CD ROM Windows XP system automatic...

Страница 64: ...Select Wireless network connection and click on Install 8 Select No the printer has been connected to wireless network on the wireless setup window popping out and then click Next 9 The installation s...

Страница 65: ...ame Please refer to Chapter 11 4 11 The software installs the driver automatically and the installation process may need some time The duration is related to your computer configuration please wait pa...

Страница 66: ...y need to know the Bonjour name of printer Please print the Network setup page to view it Please refer to Chapter 11 4 3 2 1 Driver installation macOS 10 14 is taken as the example in the following op...

Страница 67: ...hen click Continue 5 Click Agree on the prompt window popping out to accept the licensing agreement 6 Read the Privacy Policy and press Continue 7 In the popped up prompt window press Agree to accept...

Страница 68: ...twork via wireless network configuration tool refer to Chapter 5 1 1 for how to make configuration When configuration is completed unplug USB cable and then on the pop up Add Printer interface you may...

Страница 69: ...the printer to computer with USB cable and then turn power on 2 Enter the System Preferences Printers Scanners of computer 3 Click button to select Add Printer or Scanner 4 Select printer and then se...

Страница 70: ...out 7 Click Add 3 3 3 Add up the printer via wireless connection 1 Turn the power of printer and computer on 2 Make sure the wireless network connection between computer and printer is set up Note In...

Страница 71: ...lect Add Printer or Scanner 5 Select printer and select Secure AirPrint data encryption or AirPrint no encryption in the Use option box 6 Click Add Note When the printer is connected to computer with...

Страница 72: ...ddress under the influence of network environment You can check the IP address of printer by printing Network setup page out please refer to Chapter 11 4 for printing method or check network informati...

Страница 73: ...Wi Fi function 1 Wireless network printer 2 Wireless client is directly connecting to a wireless network printer 5 1 Basic structure mode You can connect a computer to your printer via access point w...

Страница 74: ...network 3 A printer that has wireless network function 5 1 1 2 Setup methods of wireless network setup tools 1 Take the wireless network setup tool in computer 1 Windows system Click the Start menu A...

Страница 75: ...guration according to interface prompt Note The SSID you selected should be consistent with the SSID of access point wireless router connected to your computer 2 Please tick No to configure other wire...

Страница 76: ...ce prompt Note If you do not know the SSID of access point wireless router please click Print Wireless Network Information Page to view the SSID of the needed access point wireless router If the print...

Страница 77: ...if the printer is successfully connected according to the status of Wi Fi indicator on printer If configuration failed please click Previous to configure again if configuration succeeded please click...

Страница 78: ...PS key on access point wireless router within 2min and then release it 5 When the access point wireless router and printer start to connect the blue Wi Fi indicator of printer starts to blink The blue...

Страница 79: ...rn on direct Wi Fi connection of the printer by short pressing Wi Fi button on the panel Note Short press Wi Fi button on the printer panel to automatically print out Mobile Device Wi Fi Connection Wi...

Страница 80: ...ction invitation without panel confirmation 5 2 2 2 Connection method of wireless client that does not support Wi Fi Direct function input password to connect 1 Turn on printer power 2 Press the Menu...

Страница 81: ...If the power of computer access point wireless router or printer is turned on If the computer is connected to printer with USB cable If the printer supports wireless network connection 2 SSID cannot...

Страница 82: ...o check if printer and computer are in the same network 1 Select Command prompt as shown below a Windows 8 10 system Select Search button in the Start Menu and input Command prompt in search bar then...

Страница 83: ...ensure that JavaScript and Cookies are always enabled Please ensure compatibility with HTTP 1 0 and HTTP 1 1 when other network browsers are used If the computer cannot visit the Web server embedded i...

Страница 84: ...network setup tools or Wi Fi Protected Setup WPS please refer to Chapter 5 1 6 2 1 1 IPv4 setup IPv4 address of the printer is divided into DHCP auto assignment and manual setting and the DHCP auto as...

Страница 85: ...ng the following IPv6 addresses for network printing and management please refer to Chapter 11 4 and print NetConf Pg view IPv6 address IPv6 local link address local IPv6 address set up by oneself add...

Страница 86: ...authentication and click Apply 6 2 2 2 Wireless IP setup Only when the wireless network of printer is turned on the Wireless IP Configuration can be displayed on Web server 1 Click Settings Network s...

Страница 87: ...if you made correct email setup Please consult your network administrator for detailed setup steps You need to log in the embedded Web server before setting up email notification please refer to Chapt...

Страница 88: ...Address Book to enter the setting interface of e mail address book 3 Click Create to pop out a window as below and edit the contact name and input the e mail address and then click Apply Note If some...

Страница 89: ...6 1 for login method 2 Click Settings Machine Settings and then FTP Address Book to enter the setting interface of FTP address book 3 Click Create to pop out a window as below and set relevant parame...

Страница 90: ...sleep time according to you need and then click Apply 6 2 4 Recover factory settings via Web server 1 Log in the embedded Web server please refer to Chapter 6 1 for login method 2 Click User Manageme...

Страница 91: ...inters select corresponding printer right click set print function in Printing preferences Some functions are as follows Functions Diagram Automatic Two Sided Printing Collate Print Reverse Print N in...

Страница 92: ...e as follows 1 Open the file to be printed click the File menu in the upper left corner and select Print to enable the print driver 2 Select printer of the corresponding model 3 Click Printer Properti...

Страница 93: ...to Select printing If you set the paper source to Auto Select the printer will select the appropriate tray to print according to your paper settings 7 2 2 2 Automatic tray printing Note For precaution...

Страница 94: ...te size is loaded in the automatic tray Note For precautions on loading paper see Paper and Print Media Special paper such as envelope paper and film paper can only be printed through the multi purpos...

Страница 95: ...rinting make sure that the print media of appropriate size is loaded in the optional tray Note For precautions on loading paper see Paper and Print Media For the type of media to be printed with the a...

Страница 96: ...Change setup in the window popping out 1 Click File menu Print 2 Change setup in the window popping out and click to save the preset Select preset every time before printing or print according to def...

Страница 97: ...per size of duplex printing unit As for duplex printing of A4 papers the slide should be adjusted to the A4 position as for Letter Legal Folio and Oficio duplex printing the slide should be adjusted t...

Страница 98: ...83 3 Adjust paper size slide to A4 or Letter position to finish setting up 4 Install the duplex unit in the printer...

Страница 99: ...out auto duplex printing 1 Open the print job to be printed from the application such as a Notepad 2 Select Print from the File menu 3 Select printer of the corresponding model 4 Single click Prefere...

Страница 100: ...85 5 Select the Duplex in Basic tab and then select Long Edge or Short Edge 6 Single click OK to finish printing setup Click Print to realize auto duplex printing...

Страница 101: ...3 3 Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing Set up fine mode in the basic page of printer preference After setup fine printing mode can be reali...

Страница 102: ...he upper left corner and select Print to enable the print driver 2 Select the appropriate model of printer 3 Click Printer Properties Preferences and configure printing 4 Enter the Layout option inter...

Страница 103: ...er because of multiple operating systems 1 Enter the Start menu Control Panel view Devices and Printers 2 Right click printer and select Printer properties in the pull down menu 3 Enter the Secondary...

Страница 104: ...rs 2 Right click printer select Printer properties in drop down list 3 Enter Secondary Settings option and set Auto shu off setting 4 Click OK to finish setting Note For printer provided with LCD cont...

Страница 105: ...Operation System only The help document contains the user guide where you can find the information on print settings 7 4 Cancel printing The current printing work can be cancelled in printing process...

Страница 106: ...er size Intensity Adjust deep light copying effect by setting intensity Receipt copying Intensity Adjust deep light copying effect by setting intensity Paper Size Set the paper size 8 2 Copying method...

Страница 107: ...g the copying switching among panel keys or rebooting the machine 8 4 1 Image quality Select corresponding image quality mode for original document used in order to improve copying effect There are 4...

Страница 108: ...per sizes it will zoom by a fixed value For example if Original Size is set to A4 and Copy To is set to A5 it will zoom by the fixed value of 70 8 4 4 Multipage With setting on all in one feature a 2...

Страница 109: ...includes 3 modes 2x2 3x3 4x4 Note The clone and resizing function cannot be set at the same time 8 4 6 Poster Poster setting enables the printing of one piece of original document on several pieces o...

Страница 110: ...95 8 4 7 Collated copy The Collated Copies feature supports only copying with the automatic document feeder ADF The collated copy includes 2 modes Startup Closed...

Страница 111: ...Two sided One sided 4 Two sided Two sided 8 5 ID card copying setting For better copying effect you can enter the ID Card Copy Settings menu to change relevant settings 1 Press ID Card Copy and then...

Страница 112: ...and down half page left and right or A5 left and right put the ID card in the blue area in glass platen Note After setting the arrangement mode can keep valid before startup after startup the arrangem...

Страница 113: ...Copy Setting menu to change relevant settings 1 Press Bill Copy and then Menu on control panel to enter the Menu Settings interface 2 Press OK to enter the Bill Copy Setting interface 3 Press directi...

Страница 114: ...plication Before scanning please be sure a printer driver has been installed in the computer 9 1 Pull Scan You may scan with the scanning application in PC via USB wired or wireless connection Please...

Страница 115: ...by Pantum scanning application software support six file types BMP JPG TIF PDF PNG and OFD You may click Help F1 to open the help document of the scanning application to learn more scanning setting in...

Страница 116: ...Office Software Word and Excel Operation Steps 1 Open the Office software Word or Excel 2 Keyboard shortcuts Alt I P S to open the application s window 3 Click on Device option and select TWAIN Scan c...

Страница 117: ...e scan information in the right list of Basic Setting and Advanced Setting Click on Scan and start scan If you desire to change a scanning port please click Port at the lower part of above picture to...

Страница 118: ...and select TWAIN Scan as is shown below 2 After the window pops up please refer to Step 4 of 9 1 2 1 to see the specific operation steps 9 1 3 WIA Scan Driver 9 1 3 1 WIA1 0 Scan Windows XP Windows S...

Страница 119: ...104 2 Keyboard shortcuts Alt I P S to open the application s window 3 Click on Device and select WIA Scan click the Custom Insert below 4 The prompt window as is shown below set the scan information...

Страница 120: ...Scanned Image Quality on the bottom left corner of the above picture the advanced properties interface will pop up then users can set the scan After finishing the settings click on the OK button then...

Страница 121: ...ration Steps 1 Launch Photoshop click File Import on the top left conrner and select WIA Scan as is shown below 2 After the window pops up please refer to Step 4 and Step 5 of 9 1 3 1 to see the speci...

Страница 122: ...sta Windows Server 2008 and later versions Operation Steps 1 Click on Start All Programs Device and Printer on the left bottom of the desktop 2 When the pop up window appears select the printer you wa...

Страница 123: ...108 3 Click on Start Scan in the above option bar 4 After the window pops up set the scan and click Scan on the bottom right corner and start scan...

Страница 124: ...ICA Scan 9 2 1 1 Open ICA via Print and Scan Operation Steps 1 After installing the printer driver click System Preferences icon on the bottom left corner of the computer desktop 2 After the window p...

Страница 125: ...110 3 After the window pops up click on Scan 4 Click on Open Scanner and the scan window will pop up...

Страница 126: ...111 5 Click on Show Details on the bottom right corner to set the scan parameters 6 Click on Scan on the bottom right corner and start scan...

Страница 127: ...rd shortcuts command shift C to open the window Find Image Capture in Applications or conduct keyboard shortcuts command shift A to directly switch to Applications and click to launch the application...

Страница 128: ...op as an example Operation Steps 1 Launch Photoshop click on File Import on the top left corner and select TWAIN Scan as is shown below 2 After the window pops up please refer to Step 4 of 9 1 2 1 to...

Страница 129: ...the Scan Setting interface 6 Select scanning parameters according to your needs then press Start to start scanning 9 3 2 Scan to E mail You may scan a black white or color file as an appendix to the...

Страница 130: ...original 4 Press Scan on the control panel to enter the scanning interface 5 Press or to select Scan to FTP FTP Address Book then press OK 6 Press or to select the server then press OK 7 Press Menu a...

Страница 131: ...ared folder on the Windows or Mac computer first 9 3 5 1 Create a shared folder Windows 7 is taken as example for description of the following steps 1 Right click the folder under Windows system you w...

Страница 132: ...In the pop up Network Access window click the drop down menu select Everyone and click Add 4 Change the Everyone permission level added in Step 3 to Read Write and click Share H in the lower right co...

Страница 133: ...to put an original 4 Press Scan on the control panel to enter the scanning interface 5 Press or to select Scan to SMB SMB Address Book then press OK 6 Press or to select the server then press OK 7 Pr...

Страница 134: ...s network correctly connected 10 1 1 Operating systems supported Pantum App is suitable for Android 5 1 10 0 and iOS 7 0 13 0 system versions 10 1 2 How to download Pantum App How to download it for A...

Страница 135: ...re details please refer to the mobile print user guide attached 10 1 3 2 For iOS Devices 10 1 3 2 1 Preliminary preparations 1 A printer that has wireless network function 2 iOS mobile device 10 1 3 2...

Страница 136: ...the Android device 2 For Chinese users please download the Mopria printing service at http cn mopria org for downloading and installing this APP 10 2 3 Preliminary preparations 1 A printer that has wi...

Страница 137: ...le device to the printer by using this label Note NFC recognition may not work properly due to the material of a mobile device enclosure Touch time and distance may differ because of the mobile phones...

Страница 138: ...higher versions 10 4 2 Preliminary preparations 1 A printer that has wireless network function 2 iOS device mobile printing 10 4 3 How to use AirPrint mobile printing The printing steps may varied by...

Страница 139: ...Settings 11 1 1 Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost When save toner mode is on the printed color will be lighter Save tone...

Страница 140: ...setting 11 1 3 Restore Factory Settings Restore factory settings is used to recover the default settings of printer The printer will restart itself automatically after recovering factory settings 1 P...

Страница 141: ...Menu to enter the menu setting interface 2 Press or to select System set and then press OK 3 Press direction key or to select Sleep time set option and press OK key to set the corresponding sleep time...

Страница 142: ...Clean Fix Print a Page for Clean Fix function can clean the toner paper powder and other inpurities so as to realize better printing effect The printer will start up Print a Page for Clean Fix functio...

Страница 143: ...o set off condition and off delay Note Set auto off condition Shutdown under no port state default configuration no port is connected Wi Fi function deactivated printer is under standby or sleep mode...

Страница 144: ...tion 3 Press OK key to set Network set wireless network setting and Wi Fi Direct 11 3 Network Information You can check the network status through Network Information 1 Press Menu to enter the menu se...

Страница 145: ...ce 2 Press or to select Info report 3 Press OK key to enter information report print You can print product report according to needs Product reports that could be printed include Demo page information...

Страница 146: ...e residual amount 11 6 Online upgrade This printer supports firmware upgrade with its control panel without a computer 1 Switch on the printer and then connect it to network 2 Press Menu to enter the...

Страница 147: ...e Printer Note Please use mild detergents Some parts of the printer are still in high temperature within a short time after use To prevent burns please don apos t directly touch places labled with hig...

Страница 148: ...document feeder CIS D CIS with soft cloth 3 Open the front cover and take the laser toner cartridge out along the track Note When removing the toner cartridge put the toner cartridge in a protective...

Страница 149: ...134 4 Clean the inside of the printer by gently wiping the shaded area as shown in picture with adry and lint free cloth 5 Wipe the LSU lens of printer gently with dry lint cloth...

Страница 150: ...135 6 Open the auto feed tray and wipe the pickup roller gently with dry lint cloth...

Страница 151: ...136 Note the machine with the ADF should be regularly cleaned removing dirt on the top cover of the ADF Please wipe the place as shown in figure with a soft cloth...

Страница 152: ...ar ignition sources as the toner inside it is inflammable and may cause fire Please pay attention to toner leakage while it is taking out or disassembled In case of toner leakage skin contact with ton...

Страница 153: ...ge please pay attention while taking it out to avoid spattering Please place the toner cartridge taken out on paper to avoid large scale spattering of toner When installing do not touch the surface of...

Страница 154: ...ake the toner cartridge out 4 Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 6 times so that the toner inside can be uniformly dispers...

Страница 155: ...140 7 Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing 8 Close the front cover...

Страница 156: ...he printer 2 Open the front cover and take the laser toner cartridge out along the track 3 Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle w...

Страница 157: ...the drum component on a horizontal table 5 Install the drum component along the inner track to finish installing toner cartridge 6 Take the drum component with toner cartridge installed and install it...

Страница 158: ...optional trays Each tray can hold up to 550 pieces of 80g m paper If you want to buy optional trays please contact the local dealer who has purchased the printer 1 Turn off the printer 2 Unplug the p...

Страница 159: ...nal tray you need to update the printer status again For how to update the printer status see Updating the optional tray status Note For precautions on loading paper see Paper and Print Media For the...

Страница 160: ...ving the optional tray 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then unplug the power cord from the printer 3 Lift the printer body with both hands and remove the...

Страница 161: ...the printer driver status Take Windows 7 as an example for this section 1 Install the printer driver please refer to How to install Windows printer driver for installation 2 Enter the Start menu Contr...

Страница 162: ...e is installed correctly The paper is correctly loaded into the tray The interface cable between the printer and the computer is connected correctly The correct printer driver has been selected and in...

Страница 163: ...148 2 Gently pull the jammed paper out 3 Install paper tray...

Страница 164: ...e laser toner cartridge out along the track For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum please put the laser toner cartridge inside the protect...

Страница 165: ...ll the laser toner cartridge again and close the front cover then the printer will recover printing 13 1 2 Paper Jam in the Fuser Unit Note When papers jammed in fuser unit are taken out please pay at...

Страница 166: ...151 1 Open the front cover and then remove the laser toner cartridge along the guide rail 2 Open the rear cover...

Страница 167: ...152 3 Open the fuser door using the handles on both sides 4 Gently pull the jammed paper out...

Страница 168: ...153 5 Close the back cover after removing the paper jammed 6 Install a new toner cartridge and then close the front cover then the printer will recover printing automatically...

Страница 169: ...154 13 1 3 Duplex Unit Jam 1 Remove the duplex printing unit from the back of the printer 2 Remove the jammed paper from the duplex unit...

Страница 170: ...pers jammed are taken out according to the above steps close the front cover and tidy the papers in paper tray then the printer will recover to print automatically If the printer still does not start...

Страница 171: ...156 13 1 4 A paper jam occurs on the automatic document feeder ADF 1 Open the ADF apos s top cover 2 Remove the paper jammed from the ADF...

Страница 172: ...ving the paper jamed close the top cover and then the printer will be back to the ready state 4 If it is difficult to remove the paper jammed please try to open the scanner cover and remove it from th...

Страница 173: ...158 13 1 5 Paper jam of auto feed tray 1 Pull out the automatic tray 2 Gently pull the jammed paper out...

Страница 174: ...er reinsert the automatic tray into the printer press the front cover button to open and close the front cover and the printer will resume printing automatically 13 1 6 Paper jam of multi purpose tray...

Страница 175: ...the jammed paper reload paper into the multi purpose tray press the front cover button to open and close the front cover and the printer will resume printing 13 1 7 Paper jam of optional tray 1 Pull o...

Страница 176: ...161 2 Gently pull out the jammed paper 3 After removing the jammed paper reinsert the optional tray into the printer and the printer will resume printing automatically...

Страница 177: ...162 If paper cannot be seen in this area stop and go to the next step 1 Pull out the automatic tray 2 Remove the jammed paper from the automatic tray...

Страница 178: ...163 3 After removing the jammed paper reinsert the automatic tray into the printer and the printer will resume printing automatically...

Страница 179: ...cable is connected correctly Failed to install the driver Check whether the print spooler service is enabled Check the power supply and the connection of the printer The driver cannot be used if the I...

Страница 180: ...prompts error messages Ensure proper connection of the power cord Please disconnect the printer cable and then connect it again Please check printer settings of the Windows to make sure the printing j...

Страница 181: ...lease print with manual feed tray if special printing medium is used to print Make sure to use the paper that meets specifications please print with manual feed tray if special printing medium is used...

Страница 182: ...lease be sure to connect the printer to the correct port Please make sure the printer is online without any abnormality Please remove errors to make the printer return to normal Please uninstall and t...

Страница 183: ...nual feed tray if special printing medium is used to print Make sure to use the paper that meets specifications please print with manual feed tray if special printing medium is used to print Clean the...

Страница 184: ...ge is damaged The print media that does not meet usage specification is used For example the media is damp or too rough The paper path is dirty If toner spots appear when copying and scanning the plat...

Страница 185: ...rtridge Clean the mirror of the laser at the back of the printer Clean the feed path of printer Clean the scanner or the platen glass Please use the Clean Fix function to clean the fuser unit of the p...

Страница 186: ...ce to a new fuser assembly The back of the printout is dirty Dirty toner cartridge The transfer roller inside the printer is dirty The transfer voltage inside the printer is abnormal Clean or replace...

Страница 187: ...feed tray for printing in case of special medium Clean the inside of the printer It is suggested to replace the original toner cartridge Horizontal stripes The toner cartridge is not installed correc...

Страница 188: ...rinter on the panel menu you may know and set various functions The steps of printing are as follows 1 Press Menu to enter the menu setting interface 2 Press or to select Information Report 3 Press OK...

Страница 189: ...0V Model AC220 240V 50Hz 60Hz 7A Noise acoustic pressure level Print scan 54dB A Copying 57dB A Standby 30dB A Mute mode 46 dB A Enter network standby time 1 minutes Default auto shutdown time 4 hours...

Страница 190: ...Time of First Page 8 5sec Print Language PDL 15 3 Copy Specifications Copy Speed 40cpm A4 42cpm Letter FCOT Flatbed 10 seconds ADF 12 seconds Maximum Pages for Successive Print 99 pages Zoom Ratio 25...

Страница 191: ...Company Name PANTUM USA CO LTD Office address 13875 Ramona Ave Chino CA 91710 TEL 626 965 6662 FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the...

Страница 192: ......

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