Installation/Troubleshooting
29
Troubleshooting
[For assistance, please call: 1-800-272-7033]
2.8
About Image Buffer/Transfer
Problem
Cause and Remedy
The camera
does not
transfer the
image by E-mail
or FTP.
• The default gateway and DNS server addresses are not
assigned correctly.
Assign them correctly (see page 30 of the Operating
Instructions in the Setup CD-ROM).
• Login ID and password for E-mail or FTP are invalid.
Make sure that you enter your correct login ID and password.
The camera
does not
transfer the
image to a
mobile phone.
• The image quality is not set to [Mobile Phone] on the Image
Buffer/Transfer page.
Set the resolution to [160 x 120] and the image quality to
[Mobile Phone]. Some mobile phones do not support 320 x
240 resolution.
The image is
slowed down on
the Buffered
Image page. Or
the camera
transfers the old
image.
• The transfer interval is too short.
Set the transfer interval longer than the current setting (see
page 59 or page 67 of the Operating Instructions in the Setup
CD-ROM).
