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97
Solution: Check the camera cables. If the background of the IDR system is blue, something is
wrong with the camera cable or power.
Problem: How do I access Windows?
Solution: To protect unnecessary system crashes, Windows is blocked. Refer to Appendix 2:
Accessing Windows.
Problem: I have upgraded the software. How do I reinstall it?
Solution: There are three steps to reinstall the software.
1. Uninstall the old version.
- Go to My Computer. Select Control Panels and the Add/Delete program, and then select
the IDR X016 model.
- The Delete button will be activated. Click Delete.
2. Scan the hard disk with the System tools under Programs/Accessories in Windows.
3. Install the new software.
Problem: The IDIS logo appears and then freezes. Sometimes the screen is black.
Solution: There is a problem with the Main Board. Reboot the system. If it happens often, call
your dealer or installer.
Problem: The "Display setup is not correct" error message appears and opens up in the
Windows mode when OK is clicked.
Solution: IDR X016 requires 1024X768 resolution and true color. This message will be printed
on the screen when the requirements are not met. Access Display Setup and change the values for
the IDR X016 and then reboot the system..
IDR X016 User’s Manual
58
Problem: I am trying to change the display setup, but I cannot choose True color.
The resolution keeps jumping to a lower value.
Solution: Some VGA cards require a few steps. Set up the resolution first. Do not worry about
the color palette. Then access Display Setup and choose True color. If it happens again, the
VGA card does not support the 1024x768 resolution and True color. Change the VGA card.
Problem: I have a PAL monitor.
Solution: IDR X016 software has its default setting of video signal, NTSC. So follow the
instructions below if you want to use a PAL monitor.
1. Double click the IDIS logo located above
Rec
in SmartGuard. The splash window will
appear.
2. Type
“idi sman”
and press
Ente
r. A small dialog box will apear.
3. Select
PAL
instead of NTSC in the video signal box.
