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♦ ♦ ♦ C H A P T E R 4

Known Issues

This chapter provides supplementary and workaround information for the adapter. Specific bug

identification numbers are provided for Service Personnel.

This chapter contains the following topics:

■

“Link Aggregation Control Protocol (LACP) Cannot Be Used In Certain

Conditions” on page 63

■

“

vpd r/w failed

Error Messages Are Displayed” on page 64

■

“Error Message Occurs After Running the

■

“Adapter is Automatically Configured Upon Insertion Into a Chassis, But Then Goes

Offline” on page 65

■

“

FCIO_RESET_LINK

Error Message Occurs After Issuing the

luxadm -e forcelip

Command” on page 65

■

“System Panic After Installing the Adapter in an x86 System ” on page 67

■

“LEDs Turn On Sporadically After Pressing the Attention Button For Hot-Plug

Removal” on page 68

■

“

qlge

Driver Keeps Sending NOTICE: Messages to the Console” on page 68

■

“The Adapter Is Not Logging Into the Brocade 8000 Switch” on page 68

■

“Windows Server 2008 R2 Stop Error” on page 69

Link Aggregation Control Protocol (LACP) Cannot Be Used

In Certain Conditions

Bug 18707752

Conditions:

■

System Platform: All supported systems using the Oracle Solaris driver

Chapter 4 • Known Issues

Содержание SG-EMFCOE2-Q-SR

Страница 1: ...10 GbE FCoE ExpressModule Converged Network Adapter From QLogic Installation Guide For Adapter Models SG EMFCOE2 Q SR SG XEMFCOE2 Q SR SG EMFCOE2 Q TA SG XEMFCOE2 Q TA and 7101682 Part No E20764 07 J...

Страница 2: ......

Страница 3: ...applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in...

Страница 4: ...ons risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de pren...

Страница 5: ...ot Support 18 Environmental Requirements 19 2 Hardware Installation and Removal 21 Observing ESD and Handling Precautions 21 Installing the Hardware 22 To Install the Converged Network Adapter 22 To C...

Страница 6: ...or the Oracle VM OS and VMware Technology 51 Installing Software for the Windows OS 51 Downloading the Windows Drivers 51 Installing the Windows Drivers 53 Diagnostic Support for the Windows OS 60 Ins...

Страница 7: ...adically After Pressing the Attention Button For Hot Plug Removal 68 qlge Driver Keeps Sending NOTICE Messages to the Console 68 The Adapter Is Not Logging Into the Brocade 8000 Switch 68 Windows Serv...

Страница 8: ...un Storage 10 GbE FCoE ExpressModule Converged Network Adapter From QLogic Installation Guide For Adapter Models SG EMFCOE2 Q SR SG XEMFCOE2 Q SR SG EMFCOE2 Q TA SG XEMFCOE2 Q TA and 7101682 January 2...

Страница 9: ...vice providers Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are availab...

Страница 10: ...un Storage 10 GbE FCoE ExpressModule Converged Network Adapter From QLogic Installation Guide For Adapter Models SG EMFCOE2 Q SR SG XEMFCOE2 Q SR SG EMFCOE2 Q TA SG XEMFCOE2 Q TA and 7101682 January 2...

Страница 11: ...tem Interoperability on page 14 Environmental Requirements on page 19 Kit Contents Sun Storage 10 GbE FCoE ExpressModule Converged Network Adapter Accessing Documentation document Converged Network Ad...

Страница 12: ...configuration a software mechanism that allows resources to be attached logically added or detached logically removed from the Oracle Solaris Operating System control without incurring any system down...

Страница 13: ...ress or VLAN tag Microsoft receive side scaling RSS NIC teaming PCI hot plug Preboot Execution Environment PXE boot Multi boot code For the list of supported operating systems see Table 2 Supported Op...

Страница 14: ...orms storage systems switches and software that are compatible with the heterogeneous Fibre Channel and Ethernet network design of the Converged Network Adapter This section contains the following top...

Страница 15: ...indows Sun Blade 6000 Oracle Solaris Linux VMware and Windows Sun Blade 6048 Oracle Solaris Linux VMware and Windows Sun Fire X4800 M2 Oracle Solaris Linux VMware and Windows Sun Server X2 8 Oracle So...

Страница 16: ...autoloader StorageTek SL48 tape library StorageTek SL500 modular library StorageTek SL3000 modular library StorageTek SL8500 modular library StorageTek L1400 tape library StorageTek T10000A and T10000...

Страница 17: ...ot support customers with questions or issues about these switches Direct all inquiries about the use of Cisco 5xxx switches to Cisco Systems Note When used strictly as a NIC the Converged Network Ada...

Страница 18: ...OS Solaris Cluster 3 x Oracle Solaris VERITAS NetBackup 6 5 Oracle Solaris Sun StorageTek Enterprise Backup Software EBS 7 2 7 3 7 4 Oracle Solaris Linux and Windows Support for native multi pathing...

Страница 19: ...dapter Environmental Requirements Specification Operating Non Operating Temperature 0 C to 55 C non condensing 40 C to 70 C non condensing Humidity 10 RH to 90 RH non condensing 27 C max wet bulb 93 R...

Страница 20: ...un Storage 10 GbE FCoE ExpressModule Converged Network Adapter From QLogic Installation Guide For Adapter Models SG EMFCOE2 Q SR SG XEMFCOE2 Q SR SG EMFCOE2 Q TA SG XEMFCOE2 Q TA and 7101682 January 2...

Страница 21: ...pter can occur as the result of careless handling or electrostatic discharge ESD Always handle the adapter with care to avoid damage to electrostatic sensitive components To minimize the possibility o...

Страница 22: ...ion see Installing Software for the Windows OS on page 51 To Install the Converged Network Adapter 1 If the system in which you are installing the adapter is running the Oracle Solaris OS install the...

Страница 23: ...chassis sheet metal during insertion 7 When the adapter is inserted nearly all the way into its slot carefully push the lever back into its fully closed position allowing the lever tooth to insert th...

Страница 24: ...h using compatible short range optics Use multi mode fiber optic cable intended for short wave lasers that adheres to the specifications listed in Converged Network Adapter Features and Specifications...

Страница 25: ...301 SG XSWBROSFP 3M1PK Brocade Twinax 3 Meter 1 Pack SN SN TWX 0501 SG XSWBROSFP 5M1PK Brocade Twinax 5 Meter 1 Pack SN Note If you are connecting this Converged Network Adapter to a Cisco FCoE switch...

Страница 26: ...gregation Control Protocol LACP cannot be used on the sam port as FCoE or iSCSI Converged Network Adapter LEDs This section describes the light emitting diodes LEDs on the adapter as shown in the foll...

Страница 27: ...llout Description 1 ExpressModule latch 2 Port 1 SAN LED 3 Port 1 LC Connector 4 Port 2 SAN LED 5 Port 2 LC Connector 6 Port 1 LAN LED 7 Port 2 LAN LED 8 OK LED system operating normally Chapter 2 Har...

Страница 28: ...AN and SAN activity Off On or flashing On Off Fatal error detected on LAN function SAN functioning normally On or flashing Off Off On Fatal error detected on SAN function LAN functioning normally Off...

Страница 29: ...es where n is usually a single digit number from 0 to 9 show devs os io ramdisk root pci 3 700000 pci 2 600000 pci 1 700000 pci 0 600000 pci 8 4000 cmp 408 0 cmp 400 0 pseudo mc 200 200 nvram pseudo c...

Страница 30: ...lient services packages hsfs file system packages ufs file system packages obp tftp packages terminal emulator packages disk label packages deblocker packages SUNW builtin drivers packages SUNW probe...

Страница 31: ...00000000 00000000 00000000 00001000 compatible pciex1077 8001 1077 183 2 pciex1077 8001 1077 183 pciex1077 183 pciex1077 8001 2 pciex1077 8001 pciclass c0400 short version 3 12 2010 01 11 19 29 devsel...

Страница 32: ...02 MPI FW version 1 39 00 0 ok show children Adapter portID 11401 Fabric Attached Devices Dev 0 0 PortID 10500 Port WWN 200600a0b819e3b8 LUN 0 0 DISK SUN CSM100_R_FC 0619 LUN 1 1 DISK SUN CSM100_R_FC...

Страница 33: ...r ALT Q for Fast UTIL BIOS for Adapter 0 is disabled BIOS for Adapter 1 is disabled ROM BIOS NOT INSTALLED CTRL Q Detected Initialization in progress Please wait Then the following QLogic Fast UTIL me...

Страница 34: ...R 0619 1 SUN CSM200_R 0619 2 No device present 3 No device present 4 No device present 5 No device present 6 No device present 7 No device present 8 No device present 9 No device present 10 No device...

Страница 35: ...ic BIOS or PXE banner does not display during POST confirm that the EM FUNC OPTION ROM is enabled in the system BIOS Updating the PXE If you are installing the adapter in an x86 system and you plan to...

Страница 36: ...inary file which includes the binaries for the firmware PXE multi boot code UEFI and BIOS readme txt Package and configuration information release txt Reference the separate PXE BIOS and EFI PXE EFI r...

Страница 37: ...ify via the properties command the multi boot version and release date by viewing the values of the following properties revision level 3 15 or later release date 2010 04 30 or later The following exa...

Страница 38: ...g instructions describe how to remove the Converged Network Adapter in the event that you need to do so Refer to your system installation or service manual for detailed adapter removal instructions Th...

Страница 39: ...e associated system you can prepare the adapter for removal as follows 1 Use the cfgadm al command to identify the adapter to be removed Ap_Id Type Receptacle Occupant Condition PCI EM0 etherne hp con...

Страница 40: ...ng the Adapter Attention Button on page 38 or To Prepare the Adapter for Hot Plug Removal Using the Oracle Solaris OS on page 39 2 Disconnect the Fibre Channel and Ethernet cables 3 With an ESD wrist...

Страница 41: ...e CLI for Updating the BIOS and FCode on page 61 Installing Software for the Oracle Solaris OS This section contains the following topic Installing the Oracle Solaris Drivers on page 41 Diagnostic Sup...

Страница 42: ...other patch 5 To confirm that the drivers are loaded issue the following command modinfo grep ql 101 7bb76000 14e2b0 318 1 qlc SunFC Qlogic FCA v20100301 x xx 136 7b6fa000 1a708 326 1 qlge GLDv3 QLog...

Страница 43: ...nloading the Oracle Linux Red Hat or SUSE Linux Drivers This section describes how to download the FCoE driver for the Converged Network Adapter To Download the FCoE Driver 1 Go to the Oracle support...

Страница 44: ...present the OS version of the driver for example 11 0 for SLES 11 Note Oracle Linux RHEL 5 9 and later and SLES 11 SP2 and later have Converged Network Adapter driver support in the distro driver down...

Страница 45: ...er as described in Loading the Newly Built FCoE Driver on page 46 1 In the directory that contains the source driver file qla2xxx x yy zz dist tgz enter the commands shown in the following example tar...

Страница 46: ...v command Note On SLES 11 before running the modprobe v command modify the etc modprobe d unsupported modules file by changing the line allow_unsupported_modules 0 to allow_unsupported_modules 1 modp...

Страница 47: ...trd f initrd 2 6 kernel version img kernel version SUSE sbin mkinitrd 7 Reboot the system to load the RAMDISK image with the driver Deploying the Networking Driver Networking driver deployment include...

Страница 48: ...the module by issuing the following command modprobe v qlge parameter value When utilizing an out of box driver for SLES 10 SP2 follow these steps to ensure that the module loads on reboot To Rebuild...

Страница 49: ...lows a Open the following file to edit etc sysconfig kernel b Locate the following line MODULES_LOADED_ON_BOOT c Add qlge to the line for example MODULES_LOADED_ON_BOOT qlge d Reboot to automatically...

Страница 50: ...ions Connectivity verification BIOS multi boot code EFI and firmware version information Link status including topology data rate and statistics Vital product data VPD information Attached devices lis...

Страница 51: ...qle8100_707_vmw succeeded with module ID 2 timestamp b12 4600a vmkernel 0 00 01 18 878 cpu1 1041 qle8100_707_vmw loaded successfully The first line indicates that the fibre channel driver loaded succe...

Страница 52: ...S 5 1 5 2 6 0 6 1 features The driver package contains the following files qlge inf Driver installation file qlge sys 10GbE Converged Network Adapter NDIS miniport driver qlge cat Catalog file Release...

Страница 53: ...e license agreement and then click Agree 6 When prompted select to save the driver to a temporary location on the hard drive or a blank disk The disk should have the following file structure qlge inf...

Страница 54: ...e system displays the following message click Yes to restart the system System Settings Change Windows has finished installing a new device The software that supports your device requires that you res...

Страница 55: ...he driver and then click Next A warning message might be displayed regarding the Digital Signature for Windows Logo certification 5 To continue with installation click Yes 6 To complete the installati...

Страница 56: ...e disk Show me other options c Click Browse my computer for driver software advanced d Browse to the location of the driver and then click Next A warning message might be displayed regarding the Digit...

Страница 57: ...efers to the Ethernet NDIS function To Install the Networking Driver on Windows 1 Power down the system 2 Insert the card into a proper PCIe slot 3 Power on the system When the system boots up the PNP...

Страница 58: ...a Right click My Computer and then click Manage b In the Computer Management dialog box double click Device Manager in the left pane 2 In the right pane double click Network Adapters 3 Right click the...

Страница 59: ...environment uninstall it as a Plug and Play device as follows 1 Power down your system 2 Remove the device from your system according to the manufacturer s instructions Note Generally you do not have...

Страница 60: ...vices list Option ROM NVRAM update utilities Loopback test Read Write Buffer test To Install Diagnostic Support for the Windows OS 1 Go to the Oracle support area of the QLogic web site at http driver...

Страница 61: ...d Network Adapter Networking CLI tools from the Oracle support area of the QLogic web site at http driverdownloads qlogic com QLogicDriverDownloads_UI Oracle_Search aspx Follow the installation instru...

Страница 62: ...un Storage 10 GbE FCoE ExpressModule Converged Network Adapter From QLogic Installation Guide For Adapter Models SG EMFCOE2 Q SR SG XEMFCOE2 Q SR SG EMFCOE2 Q TA SG XEMFCOE2 Q TA and 7101682 January 2...

Страница 63: ...Insertion Into a Chassis But Then Goes Offline on page 65 FCIO_RESET_LINK Error Message Occurs After Issuing the luxadm e forcelip Command on page 65 System Panic After Installing the Adapter in an x8...

Страница 64: ...ating Protocol Mode CNA and HBA Environment Universal HBA installed in an x86 system during functional check procedures Issue If you are using any operating system based on the Red Hat Linux operating...

Страница 65: ...the maximum time encountered variable in the script Adapter is Automatically Configured Upon Insertion Into a Chassis But Then Goes Offline Bug 15678657 Issue Upon inserting the adapter into the chas...

Страница 66: ...attachment point of the device To Manually Unconfigure the Unusable Device 1 Issue the cfgadm al unusable device attachment point command to list the unusable device as described in the following proc...

Страница 67: ...onfigure command and then reattach the driver by issuing the cfgadm configure command Workaround Reboot the system If this does not address the issue ensure that the kmem_flags are disabled on the sys...

Страница 68: ...utton again to ensure it is fully released qlge Driver Keeps Sending NOTICE Messages to the Console Bug 15639510 Issue Every time the cable is plugged in or out the console displays these NOTICE messa...

Страница 69: ...dows Server 2008 R2 Stop Error Bug 15657319 Issue With the Windows Server 2008 R2 operating system a stop error BSoD or blue screen of death occurs when you connect storage devices and the correct dri...

Страница 70: ...un Storage 10 GbE FCoE ExpressModule Converged Network Adapter From QLogic Installation Guide For Adapter Models SG EMFCOE2 Q SR SG XEMFCOE2 Q SR SG EMFCOE2 Q TA SG XEMFCOE2 Q TA and 7101682 January 2...

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