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CERO_Operators Guide_Version 2018-12_01
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8.3 Tube Rotation Interrupted
Possible explanation
Recommended action
1. Wrong rotation parameter
Check rotation parameters
2. Tube holder axis overly dirty
Remove tube holder (chapter 7.6), clean axis
3. Rotation drive damaged
Call customer support
8.4 Convection Channel Interrupted
Possible explanation
Recommended action
1. Damaged convection channel
Replace convection channel (chapter 7.4)
2. Damaged convection channel drive
Call customer support
8.5 Malfunctioning User Interface
Possible explanation
Recommended action
1. User interface not responding
Restart CERO
2. Software incomplete or damaged
Upload latest software version (chapter 5.14)
3. Mechanical damage to user interface
Call customer support
8.6 Sliding Top Cover Does Not Open
Possible explanation
Recommended action
1. Cover drive defect
Call customer support
2. Cover is stuck
Call customer support
3. CERO cannot be started or switched on Call customer support
To remove your samples or experiments from the CERO in the case that the sliding top cover
cannot be opened, you can open the sliding top cover manually by pressing it carefully and
uniformly backwards on both sides. It may be helpful to remove the coin screw in the sliding
top cover to open the cover until it is possible to press it backwards at both sides.
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