Oki C824, Руководство пользователя

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6. Troubleshooting
Paper jam occurred
Paper remained in %NUM%
place(s)
Remove the paper
Press Help for details 390 Blinks A paper jam has occurred in the paper feed path from the MP
tray.
Remove the jammed paper.
391, 392,
393, 394,
395 Blinks A paper jam has occurred in the paper feed path from the
indicated tray.
Remove the jammed paper.
If paper is not jammed, feeding paper may fail.
Reduce the number of sheets of paper loaded on the paper
cassette. Make sure that the paper stoppers are set in the right
position.
391: Tray 1, 392: Tray 2, 393: Tray 3, 394: Tray 4, 395: Tray 5
380 Blinks A paper jam has occurred around the front cover.
Open the front cover and remove the jammed paper.
If jammed paper is invisible, close the front cover. If the error
persists, paper jams may occur in the duplex unit.
381 Blinks Paper has jammed under the image drum.
Remove the jammed paper.
382, 383,
385 Blinks A paper jam has occurred around the fuser unit.
Remove the jammed paper.
382: The back of the machine, around the output bin
383: The back of the machine, around the duplex unit
385: Inside of the machine, around the fuser unit
370, 371,
373 Blinks A paper jam has occurred around the duplex unit.
Pull out the duplex unit and remove the jammed paper.
For the Error code 373, make sure that paper does not remain
inside the printer after pulling out the duplex unit.
372 Blinks A paper jam has occurred in the paper feeding path from the
duplex unit.
Open the front cover and remove the jammed paper.
If paper is invisible, pull out the duplex unit from the back side of
the machine and check if paper jams inside of the duplex unit or
machine.
Install Duplex Unit
Please see HELP for details 360 Blinks The duplex unit is not properly installed. Install the duplex unit.
Install New Image Drum
Image Drum Life
%COLOR%
Please see HELP for details 350, 351,
352, 353 Blinks The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Opening and closing the front cover can resume printing for a
while. Replace with a new one as soon as possible, however.
350: Yellow, 351: Magenta (red), 352: Cyan (blue), 353: Black
Install New Image Drum
Image Drum Life
%COLOR%
Please see HELP for details 560, 561,
562, 563 Blinks The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
560: Yellow, 561: Magenta (red), 562: Cyan (blue), 563: Black
Message Error
code
Indicato
r
Cause/Solution
Install New Image Drum
Image Drum Life
%COLOR%
To Exceed the Life, Press
Online Button
Please see HELP for details 564, 565,
566, 567 Blinks The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Pressing «ONLINE» button can resume printing for a while.
Replace with a new one as soon as possible for maintaining the
print quality.
564: Yellow, 565: Magenta (red), 566: Cyan (blue), 567: Black
Install New Image Drum
Printing disabled due to low
threshold of Image Drum
life.
%COLOR%
Please see HELP for details 680, 681,
682, 683 Blinks Printing has stopped because the image drum indicated on the
screen reached its lifetime. Replace with a new image drum to
print.
680: Yellow, 681: Magenta (red), 682: Cyan (blue), 683: Black
Install New Fuser Unit
Fuser Unit Life
Please see HELP for details 354 Blinks The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
Opening and closing the front cover can resume printing for a
while. Replace with a new one as soon as possible for
maintaining the print quality.
Install New Belt Unit
Belt Unit Life
Please see HELP for details 355 Blinks The belt unit reaches its lifetime.
Replace the belt unit with a new one.
Opening and closing the cover can resume printing for a while.
Replace with a new one as soon as possible for maintaining the
print quality.
Check Fuser Unit
Please see HELP for details 348 Blinks The fuser unit is not properly installed. Remove and re-install the
fuser unit. If the error persists after re-installing, replace the
fuser unit with a new one.
Install New Belt Unit
Belt Unit Life
Please see HELP for details 356 Blinks Waste toner of the belt unit is full. Replace the belt unit with a
new one. Opening and closing the front cover can resume
printing. Printing stops after 500 sheets are printed.
Check Toner Cartridge
Improper Lock Lever
Position
%COLOR%
Please see HELP for details 544, 545,
546, 547 Blinks A color toner cartridge indicated on the screen is not installed.
Make sure to turn the toner cartridge lock lever (blue) on the
right side of the cartridge until it lines up with the
in the far
end. If the lever is in the correct position, check that the white
protective tape has been removed.
544: Yellow, 545: Magenta (red), 546: Cyan (blue), 547: Black
Check Image Drum
%COLOR%
Please see HELP for details 340, 341,
342, 343 Blinks The indicated image drum is not installed correctly.
Remove and re-install the image drum.
340: Yellow, 341: Magenta (red), 342: Cyan (blue), 343: Black
Check Fuser Unit
Please see HELP for details 320 Blinks The fuser unit is not properly installed. Remove and re-install the
fuser unit.
Non Recommended Fuser
Unit
Please see HELP for details 698-01,
698-02,
698-03,
698-04,
698-06 Blinks Check the model number of the fuser unit mentioned in the
User's manual. Use a fuser unit that matches your machine.
Message Error
code
Indicato
r
Cause/Solution