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6. Troubleshooting
Paper often
jams.
Paper dust attaches to the
paper feed rollers.
Clean the paper feed rollers.
Cleaning the
Paper Feed
Rollers (Tray 1/
Tray 2/Tray 3/
Tray 4/Tray 5)
Cleaning the
Paper Feed
Rollers (MP Tray)
Paper is not
fed.
The [Paper Feeding
Source] setting on the
printer driver is specified
incorrectly.
Check the paper tray, and then select the
correct tray in [Paper Feeding Source] on the
printer driver.
-
The manual feeding is
specified on the printer
driver.
Disable the [Use MP tray as manual feed]
setting on the printer driver.
Printing Manually
One by One
(Advanced
Manual)
Paper is not fed
from Tray 2/3/4/
5 (optional).
Tray 2/3/4/5 is not set with
the printer driver.
Set Tray 2/3/4/5 with the printer driver.
Even after the
jammed paper
was removed,
the machine
does not work.
-
Open and close the front cover.
-
Paper is curled.
Paper is
creased.
The paper is damp or has
a static charge.
Use paper stored under proper temperature
and humidity conditions.
The paper is light.
Press the scroll button
or
, select
[Menus] > [Tray Configuration] > [(tray
name) Config] > [Media Weight], and then
specify a lighter weight.
The paper
twists around
the rollers in the
fuser unit.
The settings of media
weight and type are
incorrect.
Press the scroll button
or
, select
[Menus] > [Tray Configuration] > [(tray
name) Config] > [Media Weight], and then
specify the appropriate values.
Alternatively, specify heavier weight in
[Media Weight].
The paper is light.
Use heavier paper.
-
There are nearly solid fill
on the leading edge of the
paper.
Insert a margin into the leading edge of the
paper.
For duplex printing, insert a margin into the
bottom edge of the paper as well.
-
Symptom
Cause
Solution
Reference
The paper
twists around
the rollers in the
belt unit.
Paper is too light or thin.
Use heavier paper.
Or load the paper in the different direction. (If
the paper is set in landscape orientation, set
the paper in the portrait orientation.)
-
A corner of
paper is folded
(edge folded).
Paper is curled.
Use paper stored under proper temperature
and humidity conditions.
The paper is
twinkled when
printing on
envelopes.
The paper is damp.
Use paper stored under proper temperature
and humidity conditions.
The machine is printing
when the temperature and
humidity conditions are
high.
Select a mode (Mode 1, Mode 2 or OFF)
from the options for [High Humid Mode] of
[Print Adjust] in [Menus].
Administrator
Setup Menu
(Advanced
Manual)
If you cannot solve a
problem with the above
solutions
Load the envelope with the flap (for gluing)
on the printer side, and then set the reverse
page orientation (180°) on the printing
preferences.
About Screens
and Functions of
Each Printer
Driver (Advanced
Manual)
Images printed
on paper fed
from the
additional tray
are out of the
correct position.
The print position on the
tray is not aligned.
Press the scroll button
to select [Menus]
> [Print Adjust] > [Print Position Adjust] and
change the value in [X Adjust] (horizontal)
and [Y Adjust] (vertical) for the tray you want
to adjust.
Adjusting the
Print Position in
the Additional
Tray (Advanced
Manual)
Symptom
Cause
Solution
Reference
Содержание C824
Страница 1: ...C824 C834 C844 ES8434 User s Manual...
Страница 4: ...1 Before starting For Your Safety About This Manual Preface Trademarks License...
Страница 15: ...15 2 Setup Side view...
Страница 65: ...65 4 Print 2 Unfold the paper support 3 Open the sub support...
Страница 158: ...8 Appendix How to open printer folder Menu List of the Operator Panel Options Specifications...
Страница 175: ...175 8 Appendix 5 Select the total number of trays for Available Tray and then click OK...
Страница 180: ...180 8 Appendix When options are attached...
Страница 188: ...47095302EE Rev4...