Oki C824, Руководство пользователя

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6. Troubleshooting
There is an abnormal
sound. The machine is inclined. Place the machine on a flat
surface. -
There are waste paper or
foreign objects inside the
machine. Check inside the machine,
and then remove any
objects. -
The output tray is opened. Close the output tray. -
There is a buzzing sound. The machine is printing on
heavy or light paper when
the temperature inside is
high. This is not a malfunction.
You can proceed with the
operation. -
The machine does not start
printing immediately. The machine is warming up
to exit Power Save or
Sleep mode. You can set to extend the
time of period for entering
Power Save mode or Sleep
mode by following the
procedure below.
Press the scroll button
and select [Menus] >
[System Adjust], and then
change [Power Save Time]
or [Sleep Time].
Energy Saving
Function
The machine may be
cleaning the image drum. Wait for a while. -
The machine is adjusting
the temperature of the
fuser unit. Wait for a while. -
The machine is processing
data from another
interface. Wait until printing is
completed. -
Even if the [Density] setting
is changed, printing results
do not change. The settings for [Color
Density] are changed. The [Density] setting goes
together with the [Color
Density] setting. They
move within an appropriate
range.
Adjusting Color
Balance (Density)
(Advanced Manual)
Printing stops halfway. The temperature inside the
machine rises due to
continuous printing for a
long time, resulting in the
temperature being
adjusted. Wait for a while.
When the machine reaches
the suitable temperature,
printing restarts
automatically. -
Free space in memory is
insufficient. Memory full error has
occurred. The data is too
large to print. Reduce the resolution on
the printer driver. -
All pages are not printed. The WSD port is used. Change the print port to
Standard TCP/IP Port. -
Symptom Cause Solution Reference
Printing, search printer or
settings are not possible in
the Sleep Mode. The NBT/WINS protocol is
suppressed in the Sleep
Mode. Press scroll button ,
select [Admin Setup] >
[USB Setup] > [Connected
Host], and then select
[Specific].
-
E-mail alerts cannot be
notified periodically in the
Sleep Mode. Periodic notification of e-
mail alerts is suppressed in
the Sleep Mode. Press scroll button ,
select [Admin Setup] >
[USB Setup] > [Connected
Host], and then select
[Specific].
-
As the time and date
settings of the unit are set
to be acquired from the
server, the time and date
settings of the unit
sometimes deviate. The update time function
set for the SNTP server is
suppressed in the Sleep
Mode. Press scroll button ,
select [Admin Setup] >
[USB Setup] > [Connected
Host], and then select
[Specific].
-
Printing is slow. Printing process is also
processed in the computer. Use a computer with faster
processing speed. -
You have selected [ProQ /
High Quality] or [Fine /
Detail (1200x1200)] on the
[Print Job Options] tab of
the printer driver. Select [Normal (600x600)]
on the [Job Options] tab of
the printer driver. -
The print data is
complicated. Simplify the print data. -
Paper is narrow (narrower
than 216 mm). Press the scroll button
to select [Menus] > [Print
Adjust] > [Narrow Paper
Speed], and then change
the setting mode.
-
When Moisture Control is
set to Mode1 or Mode2, it
may take time to complete
printing of the first page. Press the scroll button
to select [Menus] > [Print
Adjust] > [Moisture
Control], and then change
to [Off].
-
The printer driver is not
correctly displayed. The printer driver may not
be operating correctly. Uninstall the printer driver,
and then install it again.
Deleting a Printer
Driver
Installing Software
(Advanced Manual)
Symptom Cause Solution Reference