5
Troubleshooting
5-2
Network Fax
Trou
blesho
otin
g
Chapte
r 5
5
Troubleshooting
5.1
Cannot Send Messages (Internet Fax)
When the E-mail cannot be sent, correct the trouble by referring to the table
below. If the mail cannot still be transmitted after the corrective procedures,
contact your service representative.
!
Detail
When no transmission can be made, the TX Report is output. For details,
refer to p. 11-8. (When a setting is made so that the TX Report is printed.)
When an Nxx form error code is indicated, refer to page 5-5.
For the troubles such as document jam, paper jam, inferior image quality,
exhausted toner, etc., refer to "User’s Guide (Copy Operations)".
!
Detail
Even though "----" is marked on the transmission result screen (Job List
> FAX TX > Job History > Comm. Setting) or in the space for the result of
activity report, the E-mail may not arrive at the receiver due to a trouble
on the internet. The "----" mark on the transmission result screen or
activity report signifies that the transmission has successfully reached
your server. When Message Disposition Notification (MDN) is received,
"OK" is marked in the space for the Transmit result screen or activity
report. When sending or receiving important information, confirm the
result.
Check Points
Corrective Actions
Does the E-mail capacity to be
transmitted exceed the SMTP
server capacity ?
When SMTP server has been set up and the set size is ex-
ceeded, an error results and the E-mail cannot be trans-
mitted. Refer to "User’s Guide (Network/scanner
Operations)" for the SMTP server capacity setting meth-
od.
Is the transmission procedure cor-
rect ?
Check the transmission procedure and transmit again.
See p. 3-2 for the transmission procedure.
Are the setting and connection of
the network correct ?
Check the network for correct setting and connection.
Refer to "User’s Guide (Network/Scanner Operations)"
for the network setting method.
Is the copier mail address setting
correct ?
Set the copier mail address. See p. 10-29 for the copier
mail address setting method.
Содержание CM4520
Страница 1: ...For Oc and Imagistics Models Oc User s Guide Network Fax Operations cm4520...
Страница 9: ......
Страница 10: ...1 Introduction Chapter 1 Introduction...
Страница 24: ...2 Before Use Chapter 2 Before Use...
Страница 38: ...3 Transmission Chapter 3 Transmission...
Страница 74: ...Transmission 3 Network Fax 3 37 Transmission Chapter 3 6 Press Close twice The FAX screen will be restored...
Страница 85: ...Transmission Chapter 3...
Страница 86: ...4 Reception Chapter 4 Reception...
Страница 104: ...5 Troubleshooting Chapter 5 Troubleshooting...
Страница 111: ...Troubleshooting Chapter 5...
Страница 112: ...6 Specifications Chapter 6 Specifications...
Страница 116: ...7 Transmission Applications Chapter 7 Transmission Applications...
Страница 143: ...Transmission Applications Chapter 7...
Страница 144: ...8 Useful Functions for Reception Chapter 8 Useful Functions for Reception...
Страница 149: ...Useful Functions for Reception Chapter 8...
Страница 150: ...9 Registering Settings Chapter 9 Registering Settings...
Страница 170: ...Registering Settings 9 Network Fax 9 21 Registering Settings Chapter 9 5 Press Close 6 Press Exit on the sub area...
Страница 176: ...Registering Settings 9 Network Fax 9 27 Registering Settings Chapter 9 5 Press Close 6 Press Exit on the sub area...
Страница 178: ...10 Utility Mode Chapter 10 Utility Mode...
Страница 245: ...Utility Mode Chapter 10...
Страница 246: ...11 Explanation of Reports and Lists Chapter 11 Explanation of Reports and Lists...
Страница 276: ...Explanation of Reports and Lists 11 Network Fax 11 31 Explanation of Reports and Lists Chapter 11...
Страница 278: ...12 Web Connection Chapter 12 Web Connection...
Страница 284: ...Web Connection 12 Network Fax 12 7 Web Connection Chapter 12 The user is logged off and the Login page appears...
Страница 287: ...12 Web Connection 12 10 Network Fax Web Connection Chapter 12 The User mode page appears...
Страница 295: ...12 Web Connection 12 18 Network Fax Web Connection Chapter 12 Max Resolution Sets the max resolution...
Страница 307: ...12 Web Connection 12 30 Network Fax Web Connection Chapter 12 3 Select Internet Fax and then click Next...
Страница 315: ...Web Connection Chapter 12...
Страница 316: ...13 Appendix Chapter 13 Appendix...
Страница 330: ...MEMO...
Страница 331: ...MEMO...
Страница 339: ...8...
Страница 342: ...3...
Страница 343: ...4...
Страница 344: ...5...
Страница 345: ...6...
Страница 346: ...Printing for Professionals Oc 100 Oakview Drive Trumbull CT 06611 Oc 2006...