OnTime Clock
Installation and User Guide
Firmware Version 1
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© 2015 Novanex, Inc. | All rights reserved | page 30
Condition
Solution
The service light is on.
The service light is located at the bottom right of the Digital Clock
face.
When the light is on steady, it usually means that the time server can
no longer be reached.
Note:
that this can also happen if the DHCP
served IP Address cannot be renewed.
Reboot the clock to verify that it properly receives a DHCP address.
Verify that time appears on the display.
If the ‘dhcp’ messa
ge is displayed, the service light signals that the
clock can be reached by its fixed link-local address.
Determine the IP Address
of a Clock
Lift up gently on the unit to free the keyholes at the rear of the clock from the
mounting hardware.
Disconnect the network cable and count to five.
Replace the network cable and watch the Digital Clock face or the Analog
Clock rear display for the IP Address.
Record the IP Address and location.
Digital Clock Face or
Analog Clock rear display
showing ‘
----
‘
The Time Server is either not properly specified or is unreachable.
The Clock displays
‘
IP 6
’
on startup and cannot be
reached by hostname
The Clock has been placed into IPv6 mode. Record the IPv6 Address of the
clock
that is shown after ‘IP 6’ and use this
address to reach the clock. If an
IPv6 telnet client is not available, connect the clock directly to the PC with a
crossover cable and use the link-local address to re-configure the clock into
IPv4 mode.
Table 10: Troubleshooting the OnTime Clock
