205
Troubleshooting
External Device Issues
Cannot zoom in
on image.
•
Playback zoom cannot be used with movies.
•
This camera may not be able to zoom in on images captured
with another make or model of digital camera.
•
When zooming in on a small-sized image, the magnification
rate shown on the screen may differ from the actual
magnification rate of the image.
–
Cannot edit
image.
•
Some images cannot be edited. Images that have already
been edited may not be edited again.
•
There is not enough free space on the memory card.
•
This camera is unable to edit images captured with other cameras.
•
Editing functions used for images are not available for movies.
Cannot rotate
image.
This camera cannot rotate images captured with another
make or model of digital camera.
–
Problem
Cause/Solution
A
Cannot
establish a
wireless
connection
with a smart
device.
1
•
When establishing a wireless connection for the first time,
follow the instructions in the included “SnapBridge
Connection Guide” and connect.
•
If a wireless connection is established, perform the following
operations.
- Turn the camera off and then on again.
- Restart the SnapBridge app.
- Cancel the connection and then establish a connection again.
•
Check the
Network menu
settings on the camera.
- Set
Airplane mode
to
Off
.
- Set
Bluetooth
M
Connection
to
Enable
.
•
If the camera is registered with two or more smart devices,
select the smart device you want to connect in
Network
menu
M
Bluetooth
M
Paired devices
in the camera. If
two or more cameras are registered in the SnapBridge app,
switch the connection on the app.
•
Use a sufficiently charged battery to prevent the camera
from turning off unexpectedly.
•
Insert a memory card with sufficient free space into the
camera.
•
Disconnect the HDMI cable or USB cable.
•
Enable Bluetooth, Wi-Fi, and the location data functions on
the smart device.
•
In the
A
tab of the SnapBridge app
M
Auto link options
M
turn on
Auto link
. If it is off,
Download pictures
and
Remote photography
can be used, but images cannot be
downloaded automatically.
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–
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103
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Problem
Cause/Solution
A
Downloaded from