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Troubleshooting
If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Power, Display, Settings Issues
Troubleshooting
Problem
Cause/Solution
A
The camera is
on but does not
respond.
•
Wait for recording to end.
•
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded will
be lost, data that have already been recorded will not be
affected by removing or disconnecting the power source.
–
The camera
cannot be
turned on.
The battery is exhausted.
The camera
turns off
without
warning.
•
The camera automatically turns off to save power (auto off
function).
•
The camera and battery may not work properly at low
temperatures.
•
The inside of the camera has become hot. Leave the camera
off until the inside of the camera has cooled, and then try
turning it on again.
–
The monitor or
viewfinder is
blank.
•
The camera is off.
•
The battery is exhausted.
•
The camera automatically turns off to save power (auto off
function).
•
You cannot turn on both the monitor and viewfinder at the
same time. It may take a while to switch between the
monitor and viewfinder.
•
The camera is connected to a TV or computer.
•
Interval timer shooting,
Multiple exp. Lighten
scene
mode (when
Star trails
is set) shooting, or time-lapse
movie shooting is in progress, or the camera is capturing
images with a long time-exposure using the Bulb setting or
Time setting.
–
–
–
The camera
becomes hot.
The camera may become hot when used for an extended
period of time such as to shoot movies, or when used in a hot
environment; this is not a malfunction.
–
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