203
Troubleshooting
No sound when
the shutter is
released.
Off
is selected for
Shutter sound
in
Sound settings
in the
setup menu. No sound is produced with some shooting
modes and settings, even when
On
is selected.
AF-assist
illuminator does
not light.
Off
is selected for the
AF assist
option in the setup menu. AF-
assist illuminator may not light depending on the position of
the focus area or the current scene mode, even when
Auto
is
selected.
Images appear
smeared.
The lens is dirty. Clean the lens.
Colors are
unnatural.
White balance or hue is not adjusted properly.
Randomly
spaced bright
pixels (“noise”)
appear in
image.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
•
Using the flash
•
Specifying a lower ISO sensitivity setting
Bright spots
appear in
image.
When shooting at a slow shutter speed in multiple exposure
mode, noise (bright spots) may appear in saved images.
–
Images are too
dark
(underexposed).
•
The flash window is blocked.
•
The subject is beyond the range of the flash.
•
Adjust exposure compensation.
•
Increase ISO sensitivity.
•
The subject is backlit. Use the flash or the
Backlighting
scene mode.
Images are too
bright
(overexposed).
Adjust exposure compensation.
Skin tones are
not softened.
•
Under some shooting conditions, facial skin tones may not
be softened.
•
For images containing four or more faces, try using
Skin
softening
in the playback menu.
Problem
Cause/Solution
A
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