XPS-D Controller
Start-Up Manual
Service Information
The user should not attempt any maintenance or service of the XPS Series
Controller/Driver system beyond the procedures outlined in this manual. Any problem
that cannot be resolved should be referred to Newport Corporation. When calling
Newport regarding a problem, please provide the Tech Support representative with the
following information:
•
Your contact information.
•
System serial number or original order number.
•
Description of problem.
•
Environment in which the system is used.
•
State of the system before the problem.
•
Frequency and repeatability of problem.
•
Can the product continue to operate with this problem?
•
Can you identify anything that may have caused the problem?
Newport Corporation RMA Procedures
Any XPS Series Controller/Driver being returned to Newport must be assigned an RMA
number by Newport. Assignment of the RMA requires the item’s serial number.
Packaging
XPS Series Controller/Driver being returned under an RMA must be securely packaged
for shipment. If possible, re-use the original packaging.
EDH0395En1031 – 09/18
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