Troubleshooting
41
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
•
Time is off by one hour. The access point does not automatically sense daylight savings
time. In the Schedule screen, select the
Automatically adjust for daylight savings
time
check box.
Wireless Connectivity
If you are having trouble connecting wirelessly to the access point, try to isolate the problem:
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the 2.4 GHz and 5 GHz LEDs on the front of the access point. They should
be lit. If they are not, you can press the
Wireless
button on the front of the access point to
turn the access points wireless radios back on.
If you disabled the access point’s SSID broadcast, then your wireless network is hidden
and does not display in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
•
If your wireless device finds the network but you cannot join the network, check to make
sure that your wireless device is compatible with the network that you selected (2.4 GHz
or 5 GHz).
•
Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
•
If you want to check the wireless settings for the access point, use an Ethernet cable to
connect a computer to a LAN port on the access point. Then log in to the access point
and select
Setup > Wireless Settings
(see
BASIC Wireless Settings
on page
13).
Note:
Note: Be sure to configure both sections (for 2.4 GHz b/g/n and
5
GHz a/n) on the Wireless Settings screen and to click the
Apply
button if you make changes.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your access point too far from your computer, or too close? Place your computer near
the access point, but at least 6 feet (1.8 meters) away, and see if the signal strength
improves.
•
Is your wireless signal blocked by objects between the access point and your computer?
