Troubleshooting
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N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN
Quick Tips
This section describes tips for troubleshooting some common problems.
Power LED
Check the Power LED
to verify correct access point operation.
If the Power LED does not turn solid green within two minutes after you turn the access point
on, reset the access point according to the instructions in
Factory Settings
on page
43.
Check Ethernet Cable Connections
Make sure that the Ethernet cables are securely plugged in:
•
The LAN port LED on the access point is lit if the Ethernet cable connecting the access
point and the gateway router is plugged in securely and the gateway router and access
point are turned on.
•
For each powered-on computer connected to the access point by an Ethernet cable, the
corresponding numbered access point LAN port LED is lit.
Wireless Settings
Make sure that the wireless settings in the computer and access point match exactly:
•
For a wirelessly connected computer, the wireless network name (SSID) and wireless
security settings of the access point and wireless computer must match exactly.
•
If you set up an access list in the Advanced Wireless Settings screen, you must add each
wireless computer’s MAC address to the access point’s access list.
Network Settings
Make sure that the network settings of the computer are correct:
•
Wired and wirelessly connected computers must have network (IP) addresses on the
same network as the access point. The simplest way to do this is to configure each
computer to obtain an IP address automatically using DHCP.
•
Some cable modem service providers require you to use the MAC address of the
computer initially registered on the account. You can view the MAC address in the
Attached Devices screen.
