PROBLEM
POSSIBLE CAUSE
SOLUTION
HIGH TOTAL
DISSOLVED
SOLIDS (TDS)
IN THE
PRODUCT WATER
(CONTINUED)
The Product Water and Drain
Water lines are reversed.
Correct plumbing.
No drain flow, Drain Restrictor is clogged.
Clear or replace Drain Restrictor.
No drain flow, the drain orifice in
the Dispensing Faucet is plugged.
Clear or replace Dispensing Faucet.
The ASO Valve is not closing.
Repair or replace the ASO Valve Components.
New In-Line or Activated Carbon
Pre-Filter not rinsed completely.
Flush with several full tanks of Product Water.
The Feed Water TDS has increased.
An increase in Feed Water TDS will give a
corresponding increase in Product Water TDS.
TASTES
AND ODORS
IN THE
PRODUCT
WATER
The In-Line or Activated Carbon
Pre-Filter is exhausted.
Replace Filters.
There is foreign matter in the Holding Tank.
Clean, flush and sanitize the system.
Replace the filters.
The Product Water and Drain Water
lines are reversed.
Correct plumbing.
Dissolved gases in the Feed Water.
Pretreat Feed Water to remove
dissolved gases.
Increase in Product Water TDS.
See high TDS in the Product Water section.
AMBER LIGHT ON
WATER QUALITY
MONITOR
System not being used for extended period of time. Empty storage tank. Wait 15 minutes for the system
to begin making water and test water quality again.
Filters are plugged or membrane
is fouled or exhausted.
Replace filters and/or membrane.
DRAIN WATER
OVERFLOWS
AT THE
DISPENSING
FAUCET
Air Gap is blocked.
Clear Air Gap.
Rinse with vinegar for removal of calcium buildup.
Drain tubing is clogged.
Clear tubing.
Drain Clamp hole is misaligned.
Align with hole in the drain pipe.
Excessive drain flow rate.
Replace Drain Restrictor.
FAUCET LEAKS
OR DRIPS
Leaks from base of the delivery tube.
O–ring is bad, replace O–ring.
FITTING LEAKS
IN GENERAL
Close the Feed Water Valve and relieve pressure before disconnecting any tubing or replacing
any fitting. Before replacing a fitting, re–cut the tubing and re–insert into the fitting to see if that
solves the leak. If pipe threads are leaking, remove and re-tape with Teflon tape.
SECTION VII. TROUBLE SHOOTING GUIDE CONTINUED
18
