7-10 Solving Problems
System Recovery
If your preinstalled software becomes unusable and you cannot reboot from
the hard disk, you can restore your system to its initial shipping configura-
tion.
System Recovery erases and resets the hard disk completely before reinstall-
ing the files.
!
CAUTION: If you are doing a Full System Recovery,
ALL files on the hard drive will be deleted and replaced by the fac-
tory installed files.
A Full System Recovery should only be used if the preinstalled
software is unusable. If you are unsure about using this procedure,
call the NEC Technical Support Center (TSC). TSC representatives
will help you determine if this is your situation. See “Getting Help” at
the end of this chapter for the technical support telephone number.
System Recovery in DOS
The System Recovery requires booting from the Restore CD. Use the follow-
ing procedure to start the system recovery procedure. The procedure takes
about 10 to 15 minutes, depending on the size of your hard disk.
1.
Insert the Recovery CD into the system’s CD ROM reader. Power on the
NEC Versa 4200 system.
2.
Select “System Recovery.”
3.
The System Recovery screen appears. Press
Alt C
to continue.
NOTE
Do not interrupt the System Recovery process. Wait until the
procedure is complete before accessing your system.
4.
The next screen appears confirming the start of System Recovery. Press
Alt C
to continue. A license agreement appears.