1-1
Section 1
Introduction
This guide provides the information necessary for upgrading firmware on your Service
Processor or troubleshooting software problems with your Service Processor. This guide
is intended for system administrators and service representatives who are responsible
for installing and administering servers.
You might need to load software onto your Service Processor in one of the following
situations:
y
A management firmware upgrade becomes available.
y
Troubleshooting procedures recommend restoring to default settings and then
upgrading to new software.
Note: You cannot load the same level of software on to your Service Processor.
1.1. Documentation
Updates
This document contains all the information that was available at the time of publication.
The latest version of the document may be found in the Product Support Web Site:
http://support.necam.com/servers/Enterprise/
1.2. Preparing to Restore the Service Processor
Before you begin any upgrading or troubleshooting procedures, be sure to check the
Product Support Web Site for additional instructions or late-breaking information related
as it might provide additional information that could not be included in this guide. You
can also download any additional documentation or software updates you might need.
1.2.1.
Identifying the Boot Cell
Depending on whether you are restoring a Service Processor in the boot cell, additional
reconfiguration tasks such as specifying partition settings or configuring alert
notifications might be required.
Preparing to Restore the Service Processor
You can determine if your Service Processor is in the boot cell by checking the
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