7-48 Troubleshooting
The status of Ethernet board is displayed as an error:
o
If an Ethernet adapter is not used (not connected to cable), set it to “Disable” in
[Network Connections] from Control Panel. If an Ethernet adapter are about to
disable has dual LAN settings (AFT function), remove the dual LAN settings
before disable it.
NEC ESMPRO Agent does not work properly in the environment where Oracle
products and NEC ESMPRO Agent coexist:
o
The installation of the Oracle products may change Startup type of SNMP Service
into “Manual.” If so, change the setting back to “Automatic” and set up correctly
according to the description of the Oracle product.
SCSI Status on a Data Viewer:
“Unknown” is always displayed for the following items:
- “Serial Number”, “Firmware Revision” and “ROMBIOS Revision” in “General” of
“SCSI Adapter”
- “Reassign Block Count” and “Reassign Block threshold” in “General” of “SCSI
Slot”
SCSI Status while IO Module is Starting or being Stopped:
o
While an IO module is starting or being stopped, the status of SCSI adapters, SCSI
bus, SCSI enclosure, SCSI slots, and mirror disks temporarily indicates an
undefined status. Once the module is started or stopped, the status will return to
normal.
Status of SCSI Slots and Mirrored Disks at High Load:
o
When the system load is high, the status of SCSI slots and mirror disks may not be
obtained, and incorrect status may be displayed temporarily.
Event of “ESM HAS Storage Service” when Starting the Server for the First Time:
o
After installing the server and when it is started for the first time or when it is
started for the first time after the system is reset up, an event that SCSI-related
status has changed is registered. However, the previous status in the message shows
an undefined value.
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