Installing and Using Utilities 5-27
Monitoring in Sleep State
NEC ESMPRO Manager cannot monitor the NEC ESMPRO Agent machine in the sleep state
(system standby or system halt state).
While NEC ESMPRO Manager monitors server shutdown, the relevant NEC ESMPRO Agent
machine may be entered into the sleep state. If so, the report "server access disabled" is issued and
the status color of the server icon becomes gray. This cannot indicate whether the NEC ESMPRO
Agent machine is shut down or entered into the sleep state. Keep these in mind when operating the
system where systems to be monitored may enter the sleep state.
Printer Information’s Available Time:
When you add a new printer, install its driver and make its settings, if you do not make settings for
the available time from the properties window of the printer, the printer’s available time (From and
To) in [Printers and Faxes] are [00:00], on the other hand, NEC ESMPRO Manager’s time are
[9:00]. To display them properly, make the settings of printer from its properties window. The
procedures are as follows:
1.
From [Control Panel], click [Printers and Faxes], and open the properties window of a printer
for making settings.
2.
Select the [Advanced] tab.
3.
Enter values in the available time (“Available from” and “To”), and click [OK] on the
properties window to exit.
Now, you can see the correct information from NEC ESMPRO Manager, too.
Hang of SNMP Service
SNMP Service has a module called “SNMP Extended Agent.” This module may be registered when
you install some software that uses SNMP Service.
If you start SNMP Service, SNMP Extended Agent is also loaded at the initialization. However, if
the initialization is not completed within a specified period, SNMP Service will hang.
It may take time to complete the initialization due to temporary high load on the system. In this case,
wait for the system load become low enough before restarting SNMP Service.
SCSI Status on a Data Viewer
“Unknown” is always displayed for the following items:
“Serial Number”, “Firmware Revision” and “ROMBIOS Revision” in “General” of “SCSI
Adapter”
“Reassign Block Count” and “Reassign Block threshold” in “General” of “SCSI Slot”
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