Troubleshooting 7-19
Fail to start the OS:
Is a floppy disk in the floppy disk drive?
o
Take out the floppy disk and restart the server.
Is the NEC EXPRESSBUILDER CD-ROM (or the other bootable CD-ROM) in the
CD-ROM drive?
o
Take out the CD-ROM and restart the server.
Is the OS damaged?
o
Use the recovery process of the OS to attempt to recover the damaged OS.
OS behavior is unstable:
Have you updated your system?
o
For update procedure, see the separate volume “User’s Guide (Setup).”
The system does not operate according to the configured settings of "Automatic
Restart" at the occurrence of error.
o
The system may or may not restart automatically even if the "Automatic Restart"
settings are made at occurrence of an error is set. If the system does not restart
automatically, restart it in manual mode.
The power cannot be turned off while the blue screen of Windows Server 2003,
Enterprise Edition is displayed.
o
The forced power-off (forced shutdown) procedure is necessary to turn off the power
with the blue screen displayed. Keep pressing the POWER switch for about 4
seconds. Pressing the POWER switch quickly does not turn off the power in this
case.
The server is not found on the network:
Is the LAN cable connected?
o
Make sure to connect the LAN cable to the network port on the rear of the server.
Also make sure to use the LAN cable that conforms to the network interface
standard.
Have the protocol and service already configured?
o
Install the distinctive network driver for the server. Make sure that the protocol, such
as TCP/IP, and services are properly specified.
Is the transfer speed correct?
o
The built-in LAN controller mounted as standard on this server can be used in
network with the transfer speed of 1000Mbps, 100Mbps or 10Mbps. You can change
the transfer speed or configure the setting from OS. However, do not use the “Auto
Detect” function. Fix the setting of the transfer rate to the same with that of the
connected hub. Also, check if the duplex mode is the same with that of the connected
hub.
Fix the transfer speed by using Device Manager. Select and right-click the network
adapter to change the transfer speed from the tree on Device Manager, and select
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