8. Troubleshooting
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
87
Chapter 1 Maintenance
8.
Troubleshooting
If this system does not work normally, check it according to the following checklist.
The server does not work normally.
See
"
8.1 Problem of Powering on
".
See
"
8.4 Problem of Starting OS
".
See
"
8.5 Problem of Windows STOP
Error
"
.
See
"
8.6 Problem of Internal Devices and Other Hardware
".
See
"
8.7 Problem of OS Operation
".
See
"
8.10 Problem of Optical Disk Drive and Flash FDD
".
Failed to start from EXPRESSBULDER.
See
"
8.2 Problem of EXPRESSBUILDER
".
See
"
8.8 Problem of EXPRESSBUILDER on Windows
".
Failed to install OS.
See
"
8.3 Problem of Installing
OS".
NEC ESMPRO does not work normally.
See
"
8.9 Problem of Bundled Software
".
See
“
NEC ESMPRO Agent Installation Guide
(Windows)” in EXPRESSBUILDER.
Event
logs
See
"
8.11 Event Logs
".
Failed to setup Windows.
See
"
8.3 Problem of Installing
OS".
If the server still does not work normally, see the following topics in this chapter before suspecting failure.
Error
message
See
"
6. Error Messages
".
NEC ESMPRO Manager
See
“
NEC ESMPRO Manager Installation Guide
“ in EXPRESSBUILDER.
Collect
failure information
See
"
7. Collecting Failure Information
".
Recovery of Windows system
See
"
9. Windows System Recovery
".
If the trouble persists, contact your sales representative.
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