34
OLYMPIC CFM 6000
Operator’s Manual
Service
Do not use malfunctioning equipment. Biomedical technicians may perform in-field
service; refer to the
Olympic CFM 6000 Service Manual
for troubleshooting, repair
procedures, and parts ordering information.
To return the CFM 6000 for service:
1
Contact Natus Medical Incorporated or your local
CFM 6000
distributor for return
merchandise authorization (RMA) and a shipping container.
2
Clean the device, and securely package it in the original shipping container, if
possible, and include:
a
The completed RMA form.
b
A purchase order (PO) number to cover the repair of any device not
under warranty .
3
Ship the equipment prepaid to Natus Medical Incorporated or your local distributor.
Replacement Parts
Contact Information
To order parts and accessories or to obtain service, contact:
In the United States and Canada
Natus Medical Incorporated
Toll-free:
1-800-308-8684 (U.S. and Canada)
Phone:
+1-650-802-0400 (international)
Customer Service Fax:
+1-650-802-6620
Technical Service Fax:
+1-650-802-8680
Cannot open file
Not a CFM file
The
CFM 6000
can only display files that
are in CFM format.
If a file was compressed using desktop
software, such as WinZip
®
or Stuffit
®
,
decompress the file before restoring it to
the
CFM 6000
.
File is corrupt
Contact Technical Support.
Patient name and ID
missing from
restored file
Name and ID were
removed during archive
For confidentiality, patient data was removed
when the patient file was archived to CD-R.
High impedance
Electrodes not seated
Ensure that the electrodes are firmly adhered
to the patient’s head.
Problem
Possible Cause
Solution
NOTE
#
Use only Natus Medical–approved parts with the CFM 6000.
For a complete list of available parts and accessories, contact Olympic Medical or your
Olympic CFM 6000 distributor.
