APPENDIX E – ALARMS
80
ANALYSIS AND RESOLUTION OF PROBLEMS
Based on the type of alarm, below we provide instructions for identifying the possible causes and restoring correct
operation:
CODE
POSSIBLE CAUSE
PROPOSED SOLUTION
ERRORS (category E)
Sudden power failure (blackout).
Wait for electricity to return and perform RESET following the
instructions.
Accidentally turning-off the main
switch and/or pulling the plug out of
the socket.
Reconnect the plug and/or power-on the device and perform RESET
following the instructions.
E 000
Mains fuses blown.
Replace with good fuses of equal nominal value.
(See the Summary Table in Appendix A, Technical Characteristics”).
Turn-on the device and perform RESET following the instructions.
Door open (or not properly closed)
at the start of the program
(START).
Perform RESET following the instructions.
Close the door properly and restart the program.
E 010
Door position microswitch broken.
Contact the Technical Support Department
(see Appendix Z).
Limit microswitch (CLOSED
position) of the door lock
mechanism broken.
E 020
Door lock system gear motor
broken.
Perform RESET following the instructions.
Try to start the program a second time.
If the problem persists contact the Technical Support Department
(see Appendix Z).
Limit microswitch (OPEN position)
of the door lock mechanism broken.
E 021
Door lock system gear motor
broken.
Perform RESET following the instructions.
Contact the Technical Support Department
(see Appendix Z).
Water level in the fill tank below
minimum (MIN) level.
Perform RESET following the instructions.
Top-off the water until the MAX level indicator comes on (or at least until
MIN indicator goes off).
E 030
MIN water level indicator broken.
Contact the Technical Support Department
(see Appendix Z).
Water level in the drain tank (or
possible optional external drain
tank) over the MAX level.
Perform RESET following the instructions and empty the tank.
If installed, empty the external tank (optional), leaving water up to the
level indicated.
Wire of the external tank (optional)
level indicator not connected to the
device.
Perform RESET following the instructions.
Connect the plug of the level indicator wire (coming from the optional
external tank) to the female socket located on the back of the device.
E 031
MAX water level indicator broken.
Contact the Technical Support Department
(see Appendix Z).
Connection tube between the
sterilizer and a possible external
filling device not correctly installed.
Perform RESET following the instructions.
Check that the water supply tube is correctly and solidly connected to the
relative connectors.
Eliminate all possible obstructions along the path of the tube.
Water filling pump broken.
E 041
Problem in the plumbing circuit.
Contact the Technical Support Department
(see Appendix Z).
Air leaking through the gasket
Perform RESET following the instructions.
Carefully clean the gasket with a clean cotton cloth dampened with
water.
Start the program again.
E 900
Problem in the plumbing circuit.
Contact the Technical Support Department
(see Appendix Z).
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