Troubleshooting guide (en) 07/2020 - v.1.1 ©Copyright 2019-2020: Mobile Industrial Robots A/S.
22
Error code
Error type
Description
Solution
5401, "Hook
angle encoder:
any
combination of
['Acceleration
error',
'Magnetic
pattern error',
'System error',
'Power supply
error',
'Readhead
temperature is
out of range',
'Signal lost.
Readhead ',
'Signal
amplitude low',
'Signal
amplitude too
high']"
Hardware
error.
Can resolve
itself.
An error has been
detected from the hook
angle encoder.
The encoder may need to be re-
calibrated for issues related to signal
amplitude or lost signal.
5412, "Hook
angle encoder:
Not connected
to encoder!"
(cable fault)
Hardware
error.
Can resolve
itself.
The connection between
the hook computer and
the hook encoders is
faulty.
Remove the cover from MiRHook, and
check the wiring from the encoders to
the motor controllers. Refer to
9000,
"Diagnostics
monitoring:
Stale error
(Expected
diagnostics
messages
missing)"
Hardware
error.
Can resolve
itself.
The robot computer is
expecting diagnostics
messages that have not
arrived in time. The
error should describe
which diagnostics
message is missing.
Depending on the description in the
error code, check various fields in
Hardware Health
to locate the exact
error. Browse the troubleshooting
guides on the Distributor site to see if
any of them describe the situation you
are experiencing. If not, contact
Technical Support.
