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MEDIAIMAGER – Users’ Guide, Version 1.7
Page 63 of 63
Are there any software updates for MI? If so, how could I know there is one.
Software updates for MI are created on a regular basis (.e.g. quarterly). When an update is available,
MI owners receive an email message with release notes and downloadable update. Updates are also
available on Mediaimager website - http://mediaimager.com/update/.
Is the set of adapters only available in the SuperKIT version of MediaImager? Can I buy it separately?
No, adapters set is only available together with the SuperKIT version.
Is my language supported?
MI supports English, Korean and Ukrainian, however new languages will be added to the device.
Can I setup the time zone?
Yes, time zone can be set in the Settings tab on the device.
What operating system does Mediaimager use?
Mediaimager is using the Microsoft Windows Embedded 8 Standard system. Newer devices have
been equipped with the Windows Embedded 10 OS.
What file system does Mediaimager use when formatting target drives?
MediaImager formats drives to NTFS file system.
Does Mediaimager go with a carrying case?
The SuperKIT version contains a carrying case, which helps with field work.
Do you have representatives in my local area?
Contacts to local resellers can be found here: https://mediaimager.com/contact/
Do I need to work in Law Enforcement in order to buy the Mediaimager?
Using the Mediaimager is not limited to LE officers, it can be bought by anyone who needs it.
Which ports are available on the expansion cable?
Expansion cable contains four SAS/SATA interfaces:
P1 – Source5
P2 – Source6
P3 – Target9
P4 – Target10
Expansion cable’s ports can be reconfigured when buying the Mediaimager or we can also help
remotely to configure ports - please contact our support engineer.