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11-ALARMS
ALARM ALERTS
When a condition occurs other than the one expected for regular operation of the stove, an alarm is triggered. The control panel gives
information about the cause of the alarm; pressing the info button gives you summary information about how to restore the stove’s
operation. The alarm buzzer does not sound for alarms A01 and A02 so as not to disturb the user if there are no pellets in the tank during
the night.
The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency
panel and helpful tips to solve the problem.
MESSAGE ON DISPLAY
TYPE OF PROBLEM
SOLUTION
A01
The flame does not light
Check the level of pellets in the tank.
Check that the brazier is correctly positioned in its seat
and has no build-up or unburned material.
Make sure the ignition plug warms up.
Thoroughly empty and clean the brazier before restarting.
A02
The fire goes out abnormally.
Check the level of pellets in the tank.
Check that the brazier rests correctly in its seat and has
no visible deposits of unburned pellets.
A03
The temperature of the pellet hopper
exceeds the required safety threshold.
Wait until the end of the cooling phase, stop the alarm and
re-ignite the stove setting the supply of fuel to minimum
(SETTINGS menu - pellet recipe). If the alarm persists,
contact the service centre.
Check whether the room fan is working correctly.
A04
Smoke overtemperature
Reduce the load of pellets (SETTINGS menu - Pellet recipe);
check cleaning of the brazier.
A05
Safety devices alarm
Smoke pressure switch intervention
Check for chimney obstructions / door open
Fuel loading hatch
Close the hatch.
Lower the fuel level in the tank.
Open stove door
Close the door
A08
Anomalous operation of smoke fan.
Delete the alarm and switch the stove on again. If the
alarm persists, contact the service centre.
A09
Fault with the smoke sensor.
Delete the alarm and switch the stove on again. If the
alarm persists, contact the service centre.
Service
Routine maintenance warning (does not
seize)
When this blinking message appears upon start-up, it
means it is time to carry out scheduled maintenance. Call
the assistance centre.
