T
ROUBLESHOOTING
XR
22
Troubleshooting Guide
All or Some Keys on the Console Do Not Work
Keywords: Button, Response, Unresponsive, Workout, Begin, Start, Green, Go
All or some keys on the
console do not work
Massage the keypads
(see steps below).
Check upper board
connections
(see steps below).
R30 Frame Only:
Unplug the contact wires
under the seat and then
reconnect them.
Replace the upper control
board.
Replace the console
keypad and overlay.
Additional Information:
•
If the contact wires under the R30 recumbent bike seat are not fully connected, a workout will
not begin when the user presses the Go/Pause button. It can seem like the keypad is
unresponsive.
•
Follow these steps to massage the keypads:
1.
Unplug the power cord from the wall outlet.
2.
Use your fingers or a soft cloth to firmly massage over all keys in a circular motion. (If
the console is connected to a treadmill frame, make sure to stand on the side rails and
not the running belt.)
3.
Plug in the power cord and test the console keys.
•
Follow these steps to check the upper board connections:
1.
Unplug the power cord from the wall outlet. Wait three minutes, allowing the lower
board to discharge built-up energy.
2.
Remove the screws that hold the console to the console housing.
3.
Verify that the cable connections are properly and securely in place. Secure any loose
connections. Unplug the number and overlay connection wires and then firmly plug
them in again.
