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Service and Support
Warranty
Each TRACE PRO AE leaving us is put under extensive functionality
checks. We allow full 24 month of warranty. A copy of the receipt or bill
serves as proof of purchase. If there is a deficiency occurring during the
time of warranty, you can exchange the unit at your dealer. Damages
originating in inappropriate handling or false operation are excluded from
warranty.
You can still send the unit in to us for repair after the warranty has expired.
You can decide to have it repaired, after receiving a calculation of the
approximate repair costs. For this, please get in contact with our support
service.
Contact
If you have any questions or problems when installing or operating the
TRACE PRO AE, please proceed as follows:
1.
Make sure, the newest driver is installed. The current driver-files can
be found on:
www.marian.de/en/downloads
2.
If still any questions remain, you can contact us via the internet using
our support form at:
www.marian.de/en/support
3.
Or talk to us personally. Dial:
+49 341 589 32 22
Interesting news, information as well as information about our products and
authorized dealers can be found on
www.marian.de
.
