Caller ID
Description
Caller ID is available on
system display phones on all lines for which you
subscribe to Caller ID service. Caller ID information is the caller’s telephone
number (or name, if available). When active on a call, a user automatically
receives Caller ID information for the duration of the call. When an extension is
idle, a user receives Caller ID information for the call the user will be connected
to when the handset is lifted. This feature requires no special programming;
however, you must subscribe to Caller ID service (if it is available) on a per-line
basis from your local telephone company and connect Caller ID lines to the
appropriate system modules.
Related Features
Any users who have access to Caller ID line(s) will receive Caller ID
information on their system display phones. You can restrict users from
viewing Caller ID information using the following procedures:
—
For
ringing calls, you can block Caller ID from displaying at specific
extensions by restricting access to the Caller ID lines. Use
—
For
active calls, you can activate
at your extension to prevent
other users from joining your calls and from accessing the Caller ID
information displayed at your extension.
—
For
rather than Hold to prevent other
users from picking up your held call and from accessing the Caller ID
information associated with the held call.
There are two ways to inspect Caller ID lines:
—
If you are active on a call, you automatically get Caller ID information for
that call. However, If you want to view Caller ID information for a second
call
without ending the active call or putting it on hold, use
—
If you are not active on a call, you can press line buttons to view Caller ID
information for those lines; however, keep in mind that if you pick up the
handset you will join or answer the call shown on the display.
In some regions, users will have the option to subscribe to the name service
for Caller ID. This service allows the user to have a name and/or number
associated with Caller ID information. If you want access to the name, you
can program
onto a button with lights. This allows
users to toggle between the Name and Number for an incoming call.
Caller ID information does not display for extensions active on
If users receive a call routed to their extension by a PARTNER voice
messaging system or an auto attendant, the Caller ID information is passed
to their extensions when they answer the call.
a call, the Caller ID information is passed to the destination
extension.
Caller ID
5-39
Содержание PARTNER Advanced Communications System Release 1.0
Страница 6: ...iv...