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Programming Manual for Digital Key Telephone System

LDK-

300 & LDK-100

DVM Features

6-1

6. DVM FEATURES

OVERVIEW OF DVM

Description

The LDK System supports the Digital Voice Mail

System( The STARPLUS Dispatch

Voice Mail

System, VODAVI Communications Systems, Inc.).

Overview

The STARPLUS Dispatch

voice processing

system is a standalone, compact, full-featured

PC-compatible voice mail system. It is a self-

contained system, and is designed to be easy to

install.

The STARPLUS unit connects directly to digital
extension port of LDK system.

There are two PC program for administration and

setting for DVM. – ‘ADMIN’ and ‘ECOM’ -

Introduction

The STARPLUS Dispatch

voice processing

system is a powerful tool for telephone

automation. With it, you can:

. Receive Voice Messages

. Send Voice Messages

. Record a Personal Greeting

. Verify the Date and Time a message was sent

. Screen Incoming Calls

. Be notified of an Important Message any time,

any place

. Allow a Calling Party to Wait On Hold

Use this guide how to use the Dispatch

voice

processing system features. The guide covers:

. The features and their use

. How to access them

. How to change feature settings

BUTTON ASSIGNMENT FOR DVM
FUNCTION

Description

The following buttons are assigned for DVM

functions.

Operation

To assign a flexible button at keyset,

1. Press the

[TRANS/PGM]

button.

2. Press a Flex button to assign.

3. Press the

[TRANS/PGM]

button and dial the

appropriate code.

4. Press the

[HOLD/SAVE]

button.

MESSAGE FORMAT

Description

When a voice mail is left in a subscriber’s mailbox,

the following will be displayed at the referenced

station.

Operation

1. User makes a call to the voice mail group and

enters his password.

2. He dials “1” to retrieve the messages stored in

his mailbox.

3. When any new, urgent or saved messages

are left in the voice mail system in the

subscriber’s mailbox the following will be

displayed at the referenced extension.

Admin Programming

Hunt Group setting (PGM 190)

PC-Admin setting (COS)

BTN

CODE

DVM RING ANSWER KEY

DVM SPEAKER ANSWER KEY

DVM RECORD KEY

DVM PAUSE/RESUME KEY

Where:

XXX

New-Urgent Messages

YYY

New Messages

ZZZ

Saved Messages

VM MESSAGES XXX-YYY-ZZZ

Date Time

Содержание LDK24 ADSL Router

Страница 1: ...Digital Key Telephone System LDK 24 Programming Manual Feature Description ...

Страница 2: ...ION PRESENTATION 1 10 ISDN COLP CONNECTED LINE IDENTIFICATION PRESENTATION 1 10 ISDN CLIR CALLING LINE IDENTIFICATION RESTRICTION COLR CONNECTED LINE IDENTIFICATION RESTRICTION 1 10 ISDN KEYPAD FACILITY SERVICE 1 11 ISDN MSN SUB ADDRESSING N A 1 12 ISDN SUPPLEMENTARY SERVICE 1 12 ISDN CALL HOLD RETRIEVE 1 12 ISDN BROKER CALL 1 13 ISDN 3 PARTY CONFERENCE 1 13 ISDN Call Barring Italy national protoc...

Страница 3: ...TEP CALL 2 10 INTERCOM TENANCY GROUP 2 10 INTERCOM TRANSFER 2 10 OFF HOOK SIGNALING 2 11 ON HOOK DIALING 2 11 PAGING 2 11 PAGING MEET ME PAGE 2 12 PAGING CONFERENCE GROUP 2 12 PICK UP DIRECTED CALL PICK UP 2 12 PICK UP GROUP CALL PICK UP 2 13 STATION FLEXIBLE BUTTON ASSIGNMENT 2 13 STATION PROGRAMMING MENU 2 14 STATION RELOCATION 2 14 2B PHONE 2 15 STATION PROGRAMMING MENU TABLE 2 16 ATTENDANT PRO...

Страница 4: ...SOFTWARE UPGRADE 3 22 Software Upgrade Local 3 22 Software Upgrade ISDN 3 22 Software Upgrade LAN 3 22 Software Upgrade MODEM 3 23 SPEAKERPHONE 3 23 STATION GROUP CIRCULAR TERMINAL UCD RING VM 3 24 TIME DATE SETUP BY DIGITAL NETWORK 3 25 TRAFFIC ANALYSIS 3 26 Traffic Analysis Attendant 3 26 Traffic Analysis Calls 3 27 Traffic Analysis H W Unit 3 27 Traffic Analysis CO 3 28 UNIVERSAL NIGHT ANSWER U...

Страница 5: ...5 5 SLT FEATURES 5 1 ABILITY FOR SLT TO PROGRAM NAME 5 1 BROKERS CALL 5 1 CALL FORWARD 5 1 CALL PICK UP 5 2 Group Call Pick up 5 2 Direct Call Pick up 5 2 CALL TRANSFER 5 2 CALL WAITING CAMP ON 5 2 CO LINE QUEUING 5 3 CONFERENCE 5 3 DO NOT DISTURB 5 4 HOWLING TONE 5 4 LAST NUMBER REDIAL 5 4 MESSAGE WAIT CALL BACK 5 4 MESSAGE WAITING INDICATION 5 5 SIGNALING 5 5 SMDR ACCOUNT CODE 5 5 SMS SLT 5 5 SP...

Страница 6: ...Programming Manual for Digital Key Telephone System LDK 24 V ...

Страница 7: ...use ACNR TRANS PGM Flex BTN TRANS PGM 9 7 HOLD SAVE 2 The analog CO lines in the system should be equipped with Call Progress Tone detection Units CPTU 3 When predefined CO line is busy in ACNR mode an available CO line in the same group will be seized AUTOMATIC PAUSE INSERTION Description The system will automatically insert a timed pause in a speed dial or redial number if a flash or PABX access...

Страница 8: ... tone is heard 3 The transferred station will receive muted transferred CO line ring 4 If the call is not answered within Transfer Recall time the CO line will be recalled to the transferring station and the attendant will receive recall ring if the call remains unanswered Admin Programming n No Touch Answer PGM 111 BTN 7 n Transfer Recall Timer PGM 180 BTN 7 Condition 1 When the attendant has a D...

Страница 9: ... CO lines transferred CO line and transferring CO line must be able to detect loop lost or disconnection condition 2 If the transferred CO line doesn t have answer information analog CO recalling will not be presented when it is not answered And the call will be disconnected after Unsupervised C onference timer PGM 182 BTN 6 3 If the transferred line is ISDN CO recall ring will be presented to the...

Страница 10: ... st CO line Group is enabled the system will search for the next accessible CO group until a CO line is available if there is no available CO line by dialing CO line group access code 9 or 0 4 A station which is not permitted to access a CO line will hear error while trying to access a CO line but the station can receive a transferred CO line call 5 The CO line choice Round robin or Last Choice is...

Страница 11: ...ime If the station tries to make another CO line queuing the previous one is canceled and the later one is available 3 When the queued CO line available the station will receive ring signal regardless of station signal mode CO LINE RING ASSIGNMENT Description Each station in the system can be programmed to provide an audible signal when the system detects an incoming call on assigned CO lines Sepa...

Страница 12: ...m a CO line there are two timers Ring Detect and Ring Stop allow for flexible ring detection on an incoming CO line call Admin Programming n CO Line Ring On Timer PGM 180 BTN 21 n CO Line Ring Off Timer PGM 180 BTN 20 Condition 1 The CO line ring should make ring over CO Ring On time and should be detected continuously in CO line Ring Off time 2 The CO line Ring On time or CO line Ring Off time ca...

Страница 13: ...aled in CO line 2 In SLT is not recognized 3 In Redial operation is not recognized DISPLAY SECURITY Description The dialed phone number may not be displayed in the LCD while on a speed dial Operation Pressing at the first digit in a speed dial it is operated with display security Condition 1 Dialed phone numbers with Display Security are included in the SMDR information 2 This feature applies to t...

Страница 14: ...will be forwarded to the next Secretary 6 If an Executive has multiple secretaries a secretary can forward a call to another secretary But secretary cannot forward a call to Executive 7 If an Executive makes a call forward to non secretary station a call to Executive will be routed to assigned station 8 When both Executive and Secretary are busy camp on transferred calls messages is remained at th...

Страница 15: ...tem Hold is assigned Other station in the group can seize the CO line and answer Admin Programming n Hold Preference PGM 160 BTN 8 Automatic Hold Description When a keyset user places an intercom call using a DSS button during connecting with an active CO line call it is automatically placed on hold In addition the station can be programmed to support CO line to CO line automatic hold In this case...

Страница 16: ...bin data can be displayed When an ISDN outgoing CO line call with CLI 1 Seize an outgoing CLI enabled ISDN CO 2 Dial the destination telephone number 3 The destination station receives CO ring with the caller s CLI Admin Programming n CLIP Station Base PGM 114 BTN 1 n CLI Name Display PGM 114 BTN 11 n CLI Print PGM 200 BTN 6 n COLP Table PGM 201 n CLIP Table Index PGM 143 BTN2 n CLIR PGM 114 BTN14...

Страница 17: ...is feature 3 This feature can be activated by pressing the Keypad Facility button after seizing a CO line ISDN 4 When this feature is activated the system starts to send Keypad Facility IE instead of Called Party Number IE regardless of CONNECT message from the network unless pressing Keypad Facility button to deactivate it So the system will continue to send Keypad Facility IE instead of DTMF ton...

Страница 18: ...d Retrieve System ISDN CALL HOLD RETRIEVE Description This feature allows the user to make another call without using other channel When the HOLD supplementary service is invoked communication on a B channel is interrupted and the B channel is released The network reserves the B channel used by the user for subsequent reuse With this feature ISDN Broker Call and Call Waiting are available Operatio...

Страница 19: ...OLD key Or 1 Press programmed SUPP HOLD button 2 To make a new call by using the same channel 1 Press the FLASH key 2 Press the CO key Or 1 Dial CO Access Code 9 3 To retrieve the held call during conversation 1 Press the HOLD key Then current call goes on hold and the held call is retrieved Admin Programming n ISDN Attribute PGM200 Condition 1 Both keypad protocol and functional protocol are impl...

Страница 20: ...ode for class up 4 Service accepted and or rejected by PX and display during off hook state 5 When ATD station goes to on hook state if COS is restored to C5 then feature key LED goes off and normal LCD message will be displayed But if COS is not restored to C5 Reject case then LCD remains as before CO Key and feature key flashing at 60 IPM Condition 1 This feature is only available in national ke...

Страница 21: ...ormal station tries to use this feature then error tone is heard 5 If this feature is activated incoming co calls are unconditionally transferred to the predefined destination ISDN Memo Tel Italy national protocol Description Memo Tel is a feature transferring the incoming co call to the MSG Storage system of the PX when co line is busy or when there is no answer This feature can be activated sele...

Страница 22: ...ll choose the first co as default To retrieve stored message or enquiry of service status at normal station normal station need not to access CO line 4 To know service status user should be inquire of service status to PX using Enquiry of service status service 5 Station when having numbers for not only one co line the first one appearing in the MSN table will be chosen LAST NUMBER REDIAL LNR Desc...

Страница 23: ...gramming n Pause Timer PGM 181 BTN 11 PREFERRED LINE ANSWER Description By lifting the handset or pressing the MON button an incoming call is automatically answered and connected to the station Admin Programming n Preferred Line Answer PGM 112 BTN 7 n Automatic Speaker Select PGM 111 BTN 1 n PLA Priority PGM 173 Condition 1 When more than one line is ringing at a station and Preferred Line Answer ...

Страница 24: ... keyset 1 Lift the handset or press the MON button 2 Press the SPEED button 3 Dial the station speed dial bin 000 099 To store Station Speed Dial numbers from a keyset 1 Press the TRANS PGM button 2 Press the SPEED button 3 Dial the station speed dial bin 000 099 4 If desired press the CO line or group button 5 Dial the desired telephone number up to 24 digits 6 Press the HOLD SAVE button 7 If des...

Страница 25: ... digits 6 Press the HOLD SAVE button 7 If desired enter the name Max 12 characters by dialing 2 digit for each character 8 Press the HOLD SAVE button To store continuously repeat the above procedure from 3 To place a call using System Speed Dial from a keyset 1 Lift the Handset or press the MON button 2 Press the SPEED button 3 Dial the System Speed Dial bin Admin Programming n Speed Dial Access P...

Страница 26: ...g Assignment PGM144 Admin Programming n CO Line Service Type PGM 140 Normal Co n VOIB IP Setting PGM 340 n ISDN Enblock Sending PGM143 Btn6 Condition 1 When programming Speed Dial for Direct Call must not be inserted ex To assign 156 147 3 139 to Speed Dial Just enter 156 147 3 139 not 156 147 3 139 2 In DISA Incoming Co Access is denied if the line seized by dialing Co Access Code is VOIB line VO...

Страница 27: ...s are set to ATD The call just will be transferred to Attendant directly 3 If Routing Tables more than one have same start and end range Call follows the first Routing Table 4 To transfer the incoming call to other system via VOIB User must not drop the call before hearing Ring Back Tone 5 Just DSS HUNT VMIB VMIB and Sys Speed can be the destination for the Flexible Did Table PGM231 6 CLIP COLP ar...

Страница 28: ...urce is received over the keyset speaker and will be shut off during ringing paging announcement or when the station is off hook Operation To assign background music at a keyset 1 Press the TRANS PGM button 2 Dial 7 3 and the music is received To transmit a background music with external page port at attendant station 1 Press the TRANS PGM button 2 Dial 0 7 6 Ext port 1 3 Dial the background music...

Страница 29: ...Call Forward Unconditional 2 Call Forward Busy 3 Call Forward No Answer 4 Call Forward Busy No Answer 5 Station Off net Call Forward Unconditional 6 Station Off net Call Forward No Answer 7 Incoming CO Off net Call Forward ATD only 0 Follow Me Call Forward Remove Call Forward CALL FORWARD BUSY NO ANSWER Description A user can direct the system to re route call to other station group or VMIB when t...

Страница 30: ...CO line calls to a directory telephone number outside the system When a call is received the system will access an outgoing CO line and dial the telephone number assigned by the attendant Note that the system will automatically disconnect the call after the Unsupervised Conference Timer has expired Operation To activate CO Line Off Net Call Forward from the attendant 1 Lift the handset or press th...

Страница 31: ...one number entered by the user If a station assigned off net call forward received a call from internal external caller the call is forwarded to off net unconditionally Code 5 or after No Answer Ring timer is expired Code 6 Operation To activate Off Net Call Forward unconditional 1 Lift the handset or press the MON button 2 Press the DND FOR button 3 Dial Call Forward Code 5 4 Seize a CO line if r...

Страница 32: ...made but a station cannot forward to a station which is already a member of the chain 6 If the last member of the call forward chain is in DND the caller will hear DND tone for ICM call 7 Forwarded data is protected when the system power is off 8 If you attempt call forward to VMIB without recording VMIB user greeting warning tone will be heard and cannot make call forward CALL WAITING CAMP ON Des...

Страница 33: ...he off hook period One time eliminating off hook ring signals When activated the phone will be in the DND mode and calls to the keyset will follow normal DND processing When the station returns to an idle state the DND mode is automatically deactivated Operation To activate One time DND from a keyset 1 While off hook state or connecting a CO line or intercom call press the DND FOR button 2 The sta...

Страница 34: ...M 111 BTN 11 Condition 1 The intercom signaling mode HF TN PV can be set in headset mode keyset as the Speakerphone mode keyset 2 In Headset mode user can select an incoming ring mode to hear ring with speaker headset or both by Admin programming 3 The station will receive paging with speaker of the keyset 4 To answer an intercom call in Tone mode user should press the MON button 5 When an interco...

Страница 35: ...x signals Press DSS flexible button for ICM box To place ICM box to DND mode Press the DND button Admin Programming n ICM Box Signaling PGM 111 BTN 6 n Station ID Assignment PGM 110 n ICM Box Music Port PGM 171 BTN 3 n ICM Box Timer PGM 181 BTN 6 Condition 1 While hearing music at ICM box press the DND button to stop the music 2 ICM Box cannot attend a conference 3 The CO ring is not received at I...

Страница 36: ... state and re start the call attempt Admin Programming n ICM Dial tone Timer PGM 181 BTN 7 n Inter digit Timer PGM 181 BTN 8 INTERCOM SERIAL CALLING Description With DSS flexible buttons users can place consecutive ICM calls without the need for regaining intercom dial tone no need to hang up between calls The user c an simply press the appropriate DSS flexible button Operation To use serial calli...

Страница 37: ...tations based on the allowed access of the calling group setting with station base Admin Programming n Intercom Group Number PGM 111 BTN 13 n Intercom Tenancy Group PGM 120 Condition 1 When a call to other Intercom Tenancy Group is denied pick up cannot be activated 2 It is not allowed to stations to have the same station numbers though they belong to different intercom tenancy group 3 The attenda...

Страница 38: ...ely When Auto Speaker Selection is OFF Assign CO line Intercom Speed Dial to a flexible button and press the flexible button Then LIFT HANDSET is displayed on the LCD Lift handset or press the MON button to activate Admin Programming n Auto Speaker Selection PGM 111 BTN 1 PAGING Description A station which is allowed to access page facilities can connect and transmit voice announcements to any or ...

Страница 39: ... line can t be answered by pressing the HOLD SAVE button or the code of meet me answer If a user tries to answer a meet me page request from CO line error tone is heard and LCD message for error will be displayed PAGING CONFERENCE GROUP Description It is possible for the second originator to page with the first originator during the paging announcement It is possible for any paged station user to ...

Страница 40: ... Programming n Pick up Attribute PGM 190 BTN 2 n Pick up Group Attributes PGM 191 n Pick up Priority PGM 173 Condition 1 To assign GROUP CALL PICK UP button at a flexible button TRANS PGM Flex BTN 5 6 6 HOLD SAVE 2 An intercom call to H or P mode station cannot be picked up 3 You should have CO Line button LOOP or POOL button to pick up a CO line call 4 Queued callback and private line cannot be p...

Страница 41: ...ton 2 You may find the following menu Normal Station Attendant Station To search other programming menu With UP DOWN key you can search the previous next menu To select a menu 1 Dial the number of desired menu item to select the menu 2 If the selected menu is programming item it enters to programming mode 3 If there is available sub menu selectable menu is displayed on the LCD Condition 1 Press th...

Страница 42: ... device is connected directly to a primary keyset in a 2B module Operation A digital keyset SLT or PC may be connected to the primary keyset with 2B module as a secondary extension Because of the additional power required by the second phone a small power supply is needed at the 2B module except where the distance to the KTU is very short Admin Programming n CTI Attribute PGM 123 Condition 1 This ...

Страница 43: ...NGE 1 SET WAKE UP TIME ONCE PERMANENT 4 TIME 2 WAKE UP DISABLE 1 SET PRESELECTED MSG 00 10 5 MESSAGE 2 SET CUSTOM MSG None 1 RECORD USER GREETING 2 LISTEN TIME DATE 3 LISTEN STA NUMBER 4 LISTEN STA STATUS 5 RECORD PAGE MSG 6 ERASE USER GREETING 6 ANNOUNCEMENT 7 ERASE PAGE MSG 1 LCD DISPLAY LANGUAGE DOMESTIC ENGLISH DKTU 2 MPB VERSION DISPLAY 3 BGM 4 REGISTER STA NAME 2 8 BTN SLT 5 SPK HEADSET SPEA...

Страница 44: ... 2 PRINT ALL PERIODIC Analysis Time Type Print Time Hour MAINATD 3 ABORT PERIODIC PRINT None MAINATD 4 PRINT ATD TRAFFIC Analysis Time Type MAINATD 5 PRINT CALL SUMMARY None MAINATD 6 PRINT CALL HOURLY None MAINATD 7 PRINT H W USAGE Analysis Time Type MAINATD 8 PRINT CO SUMMARY Analysis Time Type MAINATD 1 PRINT 2 TRAFFIC 9 PRINT CO HOURLY Enter CO Grp MAINATD 1 SET ICM ONLY MODE STA END STA 2 COS...

Страница 45: ...ROUPATD 4 ERASE VM MSG STA END STA 5 MESSAGE 5 ATD DEL ALL CLI MSG 6 RECORD VMIB ANNOUNCEMENT VMIB ANNC 01 70 SYSTEMATD 1 CANCEL FEATURES STA END STA MAIN or GROUPATD 2 REGISTERSTA NAME STA NAME MAINATD 3 DISABLE CO OUTGOING PRESSING CO BTN MAINATD 4 AUTO RING MODE ATD AUTO 5 ICM BOX BGM CH SEL BGM CHANNEL 01 12 MAINATD 6 BGM TO EXT PORT 1 ENABLE DISABLE MAINATD 7 BGM TO EXT PORT 1 ENABLE DISABLE ...

Страница 46: ...ex BTN TRANS PGM 8 0 HOLD SAVE 2 While entering account code it is impossible to talk to the other party 3 The user may enter the account code before a call conversation is established ALARM Description The system can be programmed to recognize the status of an external contact normally open or closed from a relay When activated the system will signal programmed stations with a single tone repeate...

Страница 47: ...em transfers the call to the station that is a Fax machine If the FAX tone is not detected within predetermined time system gives rings to stations that are programmed to ring Operation Admin Programming n Auto FAX Transfer CO PGM160 n FAX tone Detect Timer PGM180 n FAX CO Call Timer PGM180 Condition 1 Only one CO line can be programmed as a FAX CO line If the FAX CO line is not programmed Automat...

Страница 48: ...ation code is required when the station dials Loop LCR CO Access code AUTO CALL RELEASE Description When a station does not initiate dialing on an outgoing CO line or receive no answer on an intercom call the system will return the CO line or the called station to idle based on the assigned Auto Release Timer If in the speaker phone monitor mode the station will return to idle otherwise the statio...

Страница 49: ...odically set the ACD Print Timer PGM 161 BTN 10 10sec base 4 The agents can also print and view the ACD statistics as the supervisor 99A Upgrade AUTOMATIC PRIVACY Description As default the system provides privacy on all communications If desired the customer may set to disable the Privacy feature which will allow stations to join in on existing CO line conversations without invitation Operation I...

Страница 50: ...number or system greeting for the next step table through DISA Operation 1 When a call is answered by a system programmed with CCR the caller is presented with a VMIB announcement which gives a choice of destination 2 The caller may select a destination with dial pad 3 The call can be routed to a phone system extension hunt group system speed dial paging or system greeting Admin Programming n Flex...

Страница 51: ...ing n Single Ring for CO line Call PGM 161 BTN 7 Condition In NO mode SLT ICM 1sec ON 4sec OFF CO 0 4 ON 0 2 OFF 0 4 ON 4 OFF Keyset ICM 0 8 ON 2 4 OFF CO 0 4 ON 0 4 OFF 0 4 ON 2 OFF In YES mode SLT ICM 0 4 ON 0 2 OFF 0 4 ON 4 OFF CO 1sec ON 4sec OFF Keyset ICM 0 4 ON 0 4 OFF 0 4 ON 2 OFF CO 0 8 ON 2 4 OFF CLI MESSAGE WAITING Description The caller s number is displayed on the LCD of the called pa...

Страница 52: ...ll while the VMIB announcement is provided CLI message wait is not saved to any station But the calling party releases the call while ringing at a station after VMIB announcement the CLI message wait will be remained at the first ringing station 6 When a station is forwarded to the other station the CLI message wait is saved to the original station 7 If the CLI number is stored in a station speed ...

Страница 53: ...nce he can receive intercom dial tone again by pressing the CONF button CO LINE WARNING TONE Description It allows e ach station to receive warning tone to remind the call elapsed time while outgoing CO line call Admin Programming n CO Line Warning Tone Timer PGM 180 BTN 22 n 3 Minute Warning Tone PGM 112 BTN 1 Condition 1 Warning tone is received prior to 15 seconds on timer expiration 2 It is no...

Страница 54: ... alpha numeric data with 2 dial pad keystrokes per character The s ystem finds and displays the first matched name based on the characters entered The user may at any point scroll using buttons through the names in the directory and select a name to call If user wants to display the matched phone number to the selected name press FLASH button Operation To access Dial by Name 1 Press the SPEED butt...

Страница 55: ...tercom paging and emergency call are allowed No dialing allowed on CO lines CO COS COS 1 There is no restriction Monitored by STA COS COS 2 Monitored by Exception Table A STA COS 2 4 COS 3 Monitored by Exception Table B STA COS 2 4 COS 4 Long distance call is not allowed for all STA COS Max 7 digits may be dialed COS 5 Overrides STA COS 2 3 4 5 6 No COS restriction CO to CO line COS COS 1 There is...

Страница 56: ...tem is in On demand Night Weekend mode Operation 1 When the attendant sets the night mode the programmed STA COS PGM 116 will be applied to all the stations Admin Programming n STA COS PGM 116 Condition 1 The range of Night Weekend STA COS is the same as STA COS of day mode 2 In On demand mode the station woks with the same COS of Day mode 3 In the Weekend mode the station works with the same as S...

Страница 57: ...r press the TRANS PGM button to hold the call and seize other line then the COS of extension used is recovered to original COS 4 When you dialed wrong number press the FLASH button to dial again without changing CO line 5 The fee for a call with Walking COS will be charged the station which is accorded to the authorization code not the actual using station 6 When a user tries to make Walking COS t...

Страница 58: ... routed to the Attendant or give error tone by Admin programming 8 If the destination station set as DID restriction set then DID call rerouted as BUSY ERROR case call flow DIFFERENTIAL RING Description There are four types of ring type allowing users to distinguish which keyset in a given area is ringing A user of digital keyset can program the receiving audible signal for incoming ring The setti...

Страница 59: ...o CO COS CO COS 7 If the DISA Authorization Code is enabled the authorization code should be entered to access outgoing CO line call If the authorization code is matched with the authorization code of station the user may access the CO line depending on STA COS CO COS If the authorization code is matched with the authorization code of system it is determined by CO to CO COS and CO COS DOOR OPEN De...

Страница 60: ... 93 Z 9 9 90 1 Blank 2 3 0 00 English Character Set To program Custom Messages 11 20 from the system attendant 1 Press the TRANS PGM button 2 Dial 0 5 3 and the message number 11 20 3 Enter the message up to 24 characters 4 Press the HOLD SAVE button and confirmation tone is heard To activate LCD Messages Custom Preselected from a station or from the system attendant 1 Press the TRANS PGM button 2...

Страница 61: ...to LCR programming Direct CO LCR It can be activated during CO dial tone After dialing CO line or CO group code or pressing CO line or CO group button it can be activated If the dialed digits are matched with COL LCR code the system will seize a CO line from the programmed CO group and send the modified digits according to LCR programming Operation Internal LCR 1 Dial internal LCR code after lifti...

Страница 62: ...her precedence than flexible numbering plan table 12 LCR can be applied to the following cases Dialing after seizing CO line by dialing CO line access code 0 or 9 only Dialing after seizing CO line by LOOP button Dialing without seizing CO line Speed Dial Off net Call Forward Redial if the previous call is LCR applied ACNR If the call is LCR applied when activating ACNR 13 Any leading digit string...

Страница 63: ...but only the first contact will be activated in the intercom call 2 The LBC 1 can be programmed to be operated as an external night ring contact as well as a LBC contact 3 In the night mode LBC 1 will follow UNA ring assignment and will ignore the station ring 4 An external ringing device should be attached to the contacts MESSAGE WAITING CALLBACK Description Station which is in DND or in idle sta...

Страница 64: ...ot sent to the connected party thus providing privacy for local discussions Operation To mute the transmitting audio Press the MUTE button and LED of the MUTE button is illuminated Th e connected party cannot hear the voice of muted station To restore transmission Press the illuminated MUTE button LED of MUTE button is extinguished and transmission is restored Condition 1 Changing from the speaker...

Страница 65: ...13 n SMDR Attribute PGM 177 n Metering Type PGM 142 BTN 3 n SLT DTMF RLS Timer PGM 181 BTN13 Condition 1 There is an assignable database option If SMDR Long Distance Only is selected only outgoing toll call will be printed and SMDR All Call Long Distance Call Only is selected incoming and outgoing local and long distance call are provided 2 If user dials any number with a programmed long distance ...

Страница 66: ...is received at STA 100 during 4sec and disconnected 0004 102 002 00 01 20 26 05 99 18 37 R103 RING 00 04 DID call is received at STA 102 via unconditional call forward to STA 103 during 4 sec and disconnected 0005 621 008 00 00 20 26 05 99 13 02 G620 RING 00 06 DID call is received at Ring Group 621 during 6sec and disconnected 0006 100 001 00 00 04 06 05 99 16 04 H100 RING 00 02 DID call is disco...

Страница 67: ...ISDN BRI line interface at the remote PC The software file in the PC is sent to the system at first and the ROM area is updated Operation 1 Connect the ISDN phone line to the PC ISDN card 2 Connect the ISDN T interface line to a BRI port of LDK system 3 Run LDK PC Upgrade software 4 Set the port type to ISDN Connection 5 Press the Select button 6 Enter the ISDN phone number the binary file name an...

Страница 68: ...through Modem interface at the remote PC The software file in the PC is sent to the system at first and the ROM area is updated Operation 1 Run LDK PC Upgrade software 2 Set the port type to Modem Connection 3 Press the Select button 4 Enter the LDK dial number the binary file and the password for upgrade 5 Press the Next button 6 Select your Modem type in the Modem Configuration dialog 7 In the N...

Страница 69: ...Terminal Station Group Calls to a station in the group or a pilot number will go to the first station in the group If unanswered or unavailable the call proceeds to the next listed station in the group The call will continue to be rerouted until reaching the last station in the group where the call will remain or can be sent to an overflow station group A terminal station group can be assigned wit...

Страница 70: ...up If queued the call may be sent to MOH until the call is answered or disconnected 8 If there is no available member in a group because every member sets DND UCD DND or call forward all new calls to the group and all queued calls in the group are rerouted to another destination One of the following is determined as the destination in the listed order a Overflow destination if assigned b Alternati...

Страница 71: ...ct Measurement Time type 4 Press the HOLD SAVE button To print all summary traffic report periodically 1 Press the TRANS PGM button 2 Dial 0122 3 Select Measurement Time type 4 Press the HOLD SAVE button To cancel periodic printing of all summary traffic report 1 Press the TRANS PGM button 2 Dial 0123 3 Press the HOLD SAVE button To print the traffic report 1 Press the TRANS PGM button 2 Dial 0124...

Страница 72: ...endant 1 Press the TRANS PGM button 2 Dial 0124 3 Select Measurement Time type 4 Press the HOLD SAVE button Traffic Analysis Calls Description LDK system supports the following report to analyze the call status of the system Call Summary Report The system may monitor all day s call traffic and generate this report that shows call status of last hour today s peak time yesterday s peak time yesterda...

Страница 73: ...alysis Start Hour The time 24 hour mode taking the measurement Total Usage Total usage for all CO lines in the CO group It represents the total time that the CO lines are busy during the measurement period Total usage measures each time when a CO line is seized for use by an incoming call or an outgoing call Total Attempt The number of incoming and outgoing call attempt in the CO group Incoming At...

Страница 74: ...l the message number Then you will hear the announcement Press button to record If there is already a recorded message in the number dialed the recorded message will be played 3 Dial to start recording Start the recording after hearing the announcement Record your message and confirmation tone 4 Or dial to record using external music port on the MPB 5 Press the HOLD SAVE button to finish recording...

Страница 75: ...delete the recorded message to cancel the recording 8 To record or delete a message at attendant station all the VMIB ports should be idle state 9 When a call is transferred to the attendant Transfer to Attendant Prompt will be provided to the caller and ringback tone will be heard after the announcement 10 If there is no recorded greetings or prompts the corresponding tone will be heard 11 Max 20...

Страница 76: ... recording Then confirmation tone is heard To delete a user greeting at a station 1 Press the TRANS PGM button 2 Dial 6 6 3 The user greeting is deleted and forward is deactivated To activate call forward to VMIB from a station 1 Off hook or press the MON button 2 Press the DND FOR button 3 Dial the forward type 1 4 4 Dial key 5 Confirmation tone is heard To deactivate call forward to VMIB from a ...

Страница 77: ... must be assigned to each VMIB in PGM 111 Btn 12 10 To retrieve left message wait the order of playing is changeable Originally TIME DATE and a left message are played If the ADMIN is set DATE TIME and a left message are played 11 To retrieve left message wait t he Message Wait Retrieve Password would be used by ADMIN If ADMIN PGM 113 BTN8 is set a user should enter that stations AUTHORIZE CODE to...

Страница 78: ...tion A CO line can be programmed that assigned VMIB message is played in Day Night Weekend or On demand mode automatically Also the CO line may be dropped after the assigned VMIB message is played by Admin programming Operation It is operated when assigning the VMIB message with digit by Admin programming Admin Programming n CO Line Ring Assignment PGM 144 n Weekly Time Table PGM 233 Condition 1 T...

Страница 79: ...ing 1 Dial 2 in the main menu of Remote VMIB control mode 2 While the user greeting is being played press the key to record new user greeting 3 Record new user greeting 4 Press key when the recording is finished and then the step will go to the main menu To release Call Forward to VMIB mode 1 Dial 3 in the main menu of Remote VMIB control mode 2 The VMIB forward mode of the station is released To ...

Страница 80: ...3 BTN 6 Condition 1 The holding party may receive MOH if provided WAKE UP Description A station or attendant can register a wake up or alarm time When the time is reached the system will signal the station with an audible and visual signal Operation To register a wake up time from the attendant station 1 Press the TRANS PGM button 2 Dial 0 4 2 3 Dial the station range to be alerted if a single sta...

Страница 81: ...canceled 4 If system attendant dials to wake up fail station to erase wake up fail ring the fail ring will disappear with confirmation tone But when the Wake up Fail Ring timer expires confirmation tone will not be provided and just the fail ring will disappear 5 If Wake up Fail Ring Timer is 0 wake up fail ring will not disappear automatically 6 If Wake up Fail Ring Timer is 99 the fail ring is n...

Страница 82: ... recording feature is enabled the RECORD button will flash at 240 ipm and if it is disabled the RECORD button will be extinguished 2 Not available to SLT 3 Recording operation is canceled when station goes off hook press RECORD button again press FLASH button or CO party hangs up 4 This feature is available on SMDI mode only not DTMF mode 5 Not available to ICM call recording 6 The LDK 24 system h...

Страница 83: ...e System LDK 300 LDK 100 System Features 3 38 press FLASH button or CO party hangs up 4 Not available to ICM call recording 5 The LDK 24 system has an external voice mail system the conversation will be recorded to the external voice mail system ...

Страница 84: ...ial 0 or the intercom number of the attendant station Admin Programming n Attendant Assignment PGM 164 n System Attendant Assignment PGM 164 BTN 1 n MOH Type PGM 171 BTN 1 n Intercom Group Attendant PGM 120 BTN 1 n Attendant Call Queuing Tone Assignment PGM 160 BTN 1 Condition 1 Dialing code 0 it rings at the programmed attendant station of the ICM group If there is no programmed station as attend...

Страница 85: ...the MON button to return to idle Condition 1 Any attendant can use this feature 2 The LED of CO line out of service is flashing in attendant and lighting in other stations 3 To release press the flashing CO LINE button in Attendant station 4 If the desired CO line is busy the attendant can still make the CO line out of service The feature will take effect when the CO line goes to idle 5 When activ...

Страница 86: ...on attendant can transfer the CO line call to the station in DND 3 If the transferred station has no CO or LOOP button the call will be recalled immediately ATTENDANT RECALL Description Unanswered or abandoned CO line calls will recall the called station If the recall is unanswered the call will also be directed to the appropriate attendant station The attendant will receive the recall signal for ...

Страница 87: ... ring mode is assigned to Auto mode at main attendant the ring mode of all stations will follow the first Weekly Time Table 00 6 If the system ring mode is changed from non day mode to day mode the ring mode of all ICM tenancy group will change to the previous ring mode 7 If external night ring is enabled and the system is in night mode the LBC 1 Contact will follow the incoming UNA assigned CO li...

Страница 88: ...ess the TRANS PGM button 2 Dial 0 4 4 To change LCD Date format toggle 1 Press the TRANS PGM button 2 Dial 0 4 5 Admin Programming n LCD Time Display Mode PGM 169 BTN 1 n LCD Date Display Mode PGM 169 BTN 2 Condition 1 There are two LCD Date formats Day Month Year DDMMYY or Month Day Year MMDD YY 2 There are two LCD Time formats ordinary 12 hour or military 24 hour format 3 This format may be chan...

Страница 89: ...al CO line calls and may be incoming or outgoing Operation To alternate between two calls Press and release the hook switch CALL FORWARD Description A user of single line telephone can forward a call to other stations CO lines or VMIB in the system Operation To activate call forward from a SLT 1 Lift the handset 2 Dial call forward code 5 5 4 3 Dial call forward type 4 Dial station number or speed...

Страница 90: ...ted and returned to idle Operation To make an unscreened transfer 1 Press and release the hook switch and intercom dial tone is heard 2 The CO line is placed on exclusive hold and the Transfer Recall timer is activated 3 Dial the station number to be transferred 4 Replace the handset and go on hook To make a screened transfer 1 Press and release the hook switch and intercom dial tone is heard 2 Th...

Страница 91: ...e a call Admin Programming n CO Line Queuing PGM 112 BTN 5 Condition 1 A CO line may have any number of queues at one time 2 When the queued CO line becomes idle or a CO line becomes available in the group the oldest queued station will receive signal 3 A station can make only one CO line queuing request at one time If the station tries to make another CO line queuing the previous one is canceled ...

Страница 92: ...empt will be abandoned In order to complete the call the user should return to on on hook state and restart the call Admin Programming n Howling Tone to SLT PGM 111 BTN 5 LAST NUMBER REDIAL Description The last dialed number up to 24 digits will be stored and user may redial the number without redialing the whole digits Operation To use Last Number Redial 1 Lift handset on the SLT 2 Dial 5 5 2 3 O...

Страница 93: ...tead of DND warning tone SIGNALING Description The ring cadence for SLT can be changed by changing ring signal Admin Programming n SLT Ring Phase Time PGM 182 BTN 4 n Single Ring for CO on SLT PGM 161 BTN 7 SMDR ACCOUNT CODE Description User can count call cost registered to SMDR billing information While on an outside call user may enter a series of digits which will be include in SMDR call recor...

Страница 94: ...on To store Station Speed Dial numbers from a SLT 1 Lift the handset 2 Dial the Speed Dial program code 5 5 5 3 Dial the Speed Dial bin number 000 099 4 Dial the desired phone number max 24 digits 5 Press and release the hook switch To place a call using Station Speed Dial from a SLT 1 Lift the handset 2 Dial the Speed Dial access code 5 5 8 3 Dial the Station Speed dial bin 000 099 To delete a St...

Страница 95: ...Programming Manual for Digital Key Telephone System LDK 300 LDK 100 SLT Features 5 7 ...

Страница 96: ...this guide how to use the Dispatch TM voice processing system features The guide covers The features and their use How to access them How to change feature settings BUTTON ASSIGNMENT FOR DVM FUNCTION Description The following buttons are assigned for DVM functions Operation To assign a flexible button at keyset 1 Press the TRANS PGM button 2 Press a Flex button to assign 3 Press the TRANS PGM butt...

Страница 97: ...is also finished This applies to the cases in which user presses some flexible buttons programmed as DSS Group CO or LOOP Condition 1 If no VM port is available when the station user wants to record the flexible button will not be fluttered as indicating that the recording is unavailable and it gives single error tone 2 If the user hangs up without terminating the record function the system will p...

Страница 98: ...nnection to perform smart call transfers when a caller requests to be transferred to an extension This is a standard feature Operation If the destination party is idle When a caller in the voice mail requests to be transferred to an extension the voice mail will query the LDK 24 as to the status of the extension Possible states are Busy DND The voice mail will immediately follow the programming se...

Страница 99: ...set Ring Cadence 3 6 Circular Station Group 3 24 CLI Message Waiting 3 6 CO Call Time restriction 1 2 CO Call Transfer to CO Line 1 3 CO Flash 1 3 CO Line Access 1 4 CO Line Groups 1 4 CO Line Name Display 1 5 CO Line Queuing 1 5 CO Line Release Guard Time 1 6 CO Line Ring Assignment 1 5 CO Line Warning Tone 3 7 CO Ring Detect 1 6 CO Step Call 1 6 Conference 3 7 5 3 Conference Group 2 12 Conferenc...

Страница 100: ... Message Waiting Callback in SLT 5 4 Message Waiting Callback 3 18 MSN Sub Addressing 1 12 Music On Hold MOH 1 16 Mute 3 19 Off hook Ringing 2 11 One Time DND 2 6 On hook Dialing 2 11 Paging 2 11 Pause Insertion in Speed Dial 1 17 Pick up Station Group 3 24 Preferred Line Answer 1 17 Prepaid Call 3 19 Preset 2 4 Private Line 1 17 Ring Station Group 3 24 Save Number Redial 1 17 Self Diagnositc 3 20...

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