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119

206-4324

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

TV turned

ON?

Yes

Press POWER on

Installer Remote.

TV is not in Commercial

Mode. Call Technical

Support for assistance.

TV is in

Commercial Mode.

On-screen

menu display

no longer

toggles?

Yes

Press MENU

repeatedly as if to

access the Installer

Menu.

Function

on display?

Leave the TV set ON,

and press MENU on

the Installer Remote.

TV is in

Commercial Mode.

Yes

Plug into AC

Power outlet.

connected

to AC

Power?

Bad

Yes

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation.

Symptom

Possible Cause(s)

Solution(s)

Communication Error

(“Communications

Timeout”)

Cable(s) not connected.

Check and connect communication cables.

TV not powered.

Check/connect the TV power cord.

TV not turned ON.

TV needs to be turned ON (default setting of Installer Menu

item 118 POWER SAVINGS).

Wrong COM

(communication) port.

In the FTG Device Configuration Application, select the

correct COM port for the cable being used.

Commercial Mode Check

Use this flowchart to determine whether the TV is currently in Commercial Mode.

Содержание 43UV770M

Страница 1: ...rocedures pages 58 64 EXPERIENCED INSTALLER Commercial Mode Setup Guide Note Selected features shown in this guide may not be available on all models Hospital Grade Interactive Pro Centric TVs Copyright 2017 LG Electronics U S A Inc P N 206 4324 Rev A 43UV770M 49UV770M 55UV770M ...

Страница 2: ...rticular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of the cable entry as practical REGULATORY INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference wh...

Страница 3: ...age or deterioration unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or being closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the appliance Do not use a damaged ...

Страница 4: ...uctions 28 Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall 29 Do not allow an impact shock or any objects to fall into the product and do not drop objects onto the screen 30 Do not touch the ventilation openings as they may become hot while the TV is operating This does not affect the perfor mance of the product or ca...

Страница 5: ...ad Utility 39 42 Before You Begin 39 Accessing and Using the Ez Download Utility 39 Installer Menu 43 54 Accessing the Installer Menu 43 Navigating Within the Installer Menu 44 Modifying Installer Menu Settings 44 Exiting the Installer Menu and Activating Settings 44 Detailed Descriptions of Installer Menu Items 47 Custom Master TV Setup 55 57 Before You Begin 55 Clonable TV Setup Menu Features 55...

Страница 6: ... 111 TLM Communication Parameters 112 117 Troubleshooting 118 120 General Troubleshooting 118 Commercial Mode Check FTG Operation Troubleshooting 119 Channel Banks Setup Troubleshooting 120 Glossary of Terms 121 Document Revision History Open Source Software Notice 122 Back Cover 123 ...

Страница 7: ...tup __ Complete appropriate procedures as described in this document for Commercial Mode operation Pass through Mode This mode allows you to configure individual TVs for Pro Centric and or FTG Mode via CPU operation or create a Master TV Setup for cloning purposes This mode also allows external control via the GAME CONTROL MPI port or the TLM CONTROL SERVICE port on the TV rear jack panel There ar...

Страница 8: ... the Target TVs See pages 58 to 64 for detailed information on Clone tlx files and cloning requirements and procedures External MPI or TLM Control To control the TV using an external MPI control device you must use the TV s GAME CONTROL MPI port for communication purposes In these TVs Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b LAN module and the GAME...

Страница 9: ...ividual UV770M TV via its USB port using a USB memory device tlx file The file may be either a Clone file see Cloning Procedures on pages 58 to 64 or an FTG Configuration file see Cloud Configuration Tool Overview on pages 65 to 71 Remote Configure all UV770M TVs at the site using a Pro Centric server head end device Example PCS200S Refer to the Pro Centric Server Admin Client User Guide for furth...

Страница 10: ...options that will enable you to do so See Reference section Restoring Factory Defaults on the TV s for further information Pages 65 to 71 provide overviews of the utilities that comprise the Cloud Configuration Too Refer to the Cloud Configuration Tool User Guide for further information on the Cloud Configuration Tool Refer to the Free To Guest FTG Device Configuration Application User Guide for i...

Страница 11: ...in Client The Admin Client s Channel Map configuration utility enables you to create and edit the Pro Centric Direct Channel Map while the TV Configuration utility in conjunction with a Clone tlx file loaded on a server carousel enables you to make changes to TV Installer Menu and or Setup Menu settings If it becomes necessary to restore the TV to Pass through Mode it is possible to do so See Refe...

Страница 12: ... with channel icons An electronic program guide EPG is an optional feature that displays up to three days of programming information viewable by channel and time Video spooling that enables the hospital to deliver a video file to patient and visitor TVs for promotion and information purposes In addition to the those indicated above the Pro Centric Direct HTML application also offers the following ...

Страница 13: ...13 206 4324 Pro Centric Operation Cont Example Pro Centric Java Application Portal Example Pro Centric Direct HTML Application Portal ...

Страница 14: ...Manager branch of the First Use Wizard also provides a USB configuration option that enables you to configure a TV for FTG Mode via CPU using a Clone Configuration tlx file stored on a USB memory device The tlx file incorporates FTG Installer Menu settings including Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL which are used to set up the TV s Pro Centric features Note If Pro Centric ...

Страница 15: ...Menu profiles Pro Centric Direct HTML application The application comprises the Pro Centric interactive menus features described on page 12 Pro Centric Direct application settings are managed via the Pro Centric Direct Admin Client The Pro Centric remote management facilities and application download are based on Installer Menu item settings that are used to set up the TV s Pro Centric features Th...

Страница 16: ... page 53 for additional information TV in Application Tuning Mode If the TV is already in Application Tuning Mode use a Master TV of the same model to create and export a Clone tlx file with the desired settings for Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL Then transfer import the Clone file to the Target TV Refer to the Application Tuning Mode Pro Centric Direct overview on pages...

Страница 17: ...onfigure the Pro Centric settings on the TV Note that the Express Script uses the TV s standard RF Auto Tuning feature to create the TV s channel lineup IP channels are not supported Caution Do NOT unplug the TV power cord or remove the antenna cable or if applicable the LAN cable during the configuration process as doing so will interrupt the current step and may corrupt the configuration data No...

Страница 18: ...hen continue to the Express Script section on pages 28 to 37 To exit the First Use Wizard use the arrow keys on the Installer Remote to select highlight the X button at the top right of the screen and then press OK In the confirmation pop up window select EXIT and then press OK once more on the Installer Remote Note Both the EZ Manager Wizard and the Express Script enable you to configure Pro Cent...

Страница 19: ... within 10 seconds the wizard will proceed to the next configuration step Once the wizard has proceeded it is not possible to return to the EZ Manager Welcome screen however if you simply wish to exit the wizard you can do so by selecting the X button from the subsequent screen s From the EZ Manager Welcome screen you have the following options To proceed with the EZ Manager Wizard use the arrow k...

Страница 20: ...en text and fields will change in accordance with your selection To continue with Pro Centric configuration select NEXT default and press OK on the Installer Remote Refer to Configure Pro Centric Settings on pages 22 to 26 for additional information To set the Zoning feature s on the TV select ZONES ROOM NUMBER See Zones and Room Number Assignments below for further information To access the TV Ma...

Страница 21: ...ended only for the assigned Zone The Installer Menu and or Setup Menu settings may be provided in a Clone Configuration tlx file If the TV is being configured for FTG Mode via CPU the TV Zone setting also allows the TV to omit channels that have been restricted in the FTG Channel Map To change the TV Zone from its default value 0 navigate to the TV Zone field and use the Left Right arrow keys to s...

Страница 22: ... case the wizard uses a search algorithm to determine the Data Channel and the Pro Centric Application Mode to set in the TV Continue with the Automated Pro Centric Configuration subsection below If you already know the settings e g Data Channel and Pro Centric Application Mode that need to be configured in order for the TV to connect to the Pro Centric server and or if the Pro Centric server is n...

Страница 23: ...tric Server screen is on display the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen to reinitiate the configuration or exit the wizard When the Pro Centric Configuration is complete an EZ Manager Configuration Complete screen is displayed see example below and after 10 seconds the wizard exits and the TV turns OFF Installed Components Pro ...

Страница 24: ...erver Address IP Address IP Port 0 0 0 0 0 X IP server not found BACK SEARCH CONFIGURATION ONLY IP IP Address 03 2 In the Pro Centric Mode field use the Left Right arrow keys to select the appropriate Pro Centric Application Mode FLASH GEM HTML or CONFIGURATION ONLY Note For remote management only select CONFIGURATION ONLY The TV will search for TV E Z Installation data downloads however Pro Centr...

Страница 25: ...mber s alphanumeric character s from the pop up virtual keyboard displayed at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote d Enter the Pro Centric server port number in the IP Port field The port number must match the port number that is set in the Pro Centric server 4 Once all fields are completed as required you have ...

Страница 26: ...Configuration tlx files should simply be stored in the root directory of the USB device The procedure below assumes the desired file s is are already loaded onto the USB device For further information on the TV Manager USB download options and file requirements and or for information on creating Clone Configuration tlx files refer to the appropriate section s in this document Before You Begin If y...

Страница 27: ...g Image8 jpg Image9 jpg Note You can select the X button at the top right corner of the screen and press OK on the Installer Remote at any time to return to the EZ Manager Wizard Note Ez Download is always selected by default when you initially access the TV Manager Also note that Diagnostics is for service use only 3 Select the appropriate option from the TV Manager and initiate the desired downl...

Страница 28: ...the Express Script Welcome screen you have the following options To proceed with the Express Script use the arrow keys on the Installer Remote to select NEXT Then press OK on the Installer Remote Note Select this option even if you only intend to configure the Pro Centric settings on this TV After you configure the Pro Centric settings you will have the option to exit without completing the remain...

Страница 29: ...ys on the Installer Remote to navigate between the fields Note If you wish to disable the Pro Centric feature of the TV select the Data Channel field and then use the Left Right arrow keys on the Installer Remote to select DISABLED From here you may opt to proceed with the wizard select NEXT or save this setting and exit the wizard select DONE See also step 3 below PRO CENTRIC CONFIGURATION SAVE B...

Страница 30: ...s and IP Port fields b The Server Address field provides the option to specify the domain name of the Pro Centric server instead of the server s IP address Use the Left Right arrow keys to select the desired option NUMBER or DOMAIN for defining the server c Depending on your selection in the previous step either Enter the Pro Centric server IP address in the IP Address field The IP address must ma...

Страница 31: ...e default settings the NEXT button is automatically selected when you proceed forward within the Express Script Where appropriate you can simply press OK on the Installer Remote to proceed to the next step if the default value s for the TV parameter s in question are applicable for your installation Note If you choose to exit the Express Script from this point on any settings made will not be reta...

Страница 32: ...ed in the channel lineup However if you wish to enable a disabled Aux input in the future you may do so by changing the applicable Installer Menu settings see Installer Menu information in this document See also note above 3 In the Speaker Selection screen you will be able to select the speaker configuration for the TV This selection sets Installer Menu item 027 HOSPITAL MODE which also means that...

Страница 33: ... digital or analog channels in the channel lineup In this case upon completion of the Express Script the only channels in the resulting FTG Channel Map will be any enabled Aux inputs CHANNEL TUNING SAVE BACK SKIP BACK X 05 Do you want to scan for available channels You MUST select RUN AUTO TUNING and press OK in order to run the channel scan If you SKIP Auto Tuning there will be no digital or anal...

Страница 34: ...s to navigate between the fields in this screen Channel Input Edit the channel lineup as necessary Use the Left Right arrow keys on the Installer Remote to select channels including Aux inputs and press OK to delete or re add channels per the installation site requirements Note When a channel is active in the channel lineup i e added all additional fields in this screen are selectable available If...

Страница 35: ... installation site When you have made your selection use the arrow keys to select NEXT and then press OK CHANNEL TUNING CHANNER BANNER SAVE BACK NEXT BACK X 07 Select the desired channel tuning channel banner display format Logical Physical 7 As the final step of the Express Script the TV saves your settings and uses the channel Aux input lineup to create an FTG Channel Map before configuring the ...

Страница 36: ...ess Script enables you to configure four channel banks 1 2 3 and 4 for the channel lineup see step 5 of procedure above and also example below The top tier generally contains the most programming premium etc 2nd tier lesser programming 3rd tier basic programming etc It is also possible to create an Inactive TV display with Channel Bank 4 so that an Inactive TV Call Attendant message appears when t...

Страница 37: ...Attributes and or Channel Bank Allocation If you would like to modify channel attributes and or channel bank allocation and or update the FTG Channel Map in general you can save export the FTG Channel Map to a USB memory device see Exporting a Clone File on pages 58 to 60 and then use the Cloud Configuration Tool Channel Map web page to make the required changes On the Channel Map web page Zones 1...

Страница 38: ...elf OFF This will prompt the patient to arrange for an available programming package on Channel Bank 1 2 or 3 Using the Installer Remote the administrator can select Channel Bank 1 2 or 3 depending on the entertainment programming tier selected by the patient When the patient leaves the hospital the administrator can then select Channel Bank 4 to reinstate the Inactive TV message ...

Страница 39: ... for location specific configuration purposes make sure to assign the appropriate TV Zone and or Wi Fi Zone in the TV when directed to do so in the procedure below When creating files to be downloaded avoid using special characters etc in filenames Refer to Custom Master TV Setup on pages 55 to 57 for information on creating a Clone tlx file and or refer to Creating an FTG Configuration File on pa...

Страница 40: ...ess MENU on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode If the Quick Settings Menu is displayed at the right of the screen i e the TV is in Pass through Mode select the All Settings menu icon and press OK to access the advanced TV setup menus Use the arrow navigation keys to select highlight either the General me...

Страница 41: ...r the Ez Download utility is run a file is automatically created and stored on the USB device that was used The file which will have a dzm file extension maintains a history of the file s previously used with the Ez Download utility The next time s you use this USB device with the Ez Download utility the file s selected for the last download will be pre selected for the current download thus facil...

Страница 42: ... to the Start Channel setting in the Installer Menu If a Start Channel is specified the TV will tune to that channel though in the case of FTG Mode via CPU configuration a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map depending on your selection in step 8 the channel banner will display either the Start Channel s logical channel number or physical RF...

Страница 43: ...Pass through Mode or the Function Menu if the TV is not in Pass through Mode no longer toggles and then press the Installer Menu entry sequence e g 9 8 7 6 OK to access the Installer Menu Note The default Installer Menu entry sequence is 9876 however if Installer Menu item 000 INSTALLER SEQUENCE has been modified the entry sequence may be one of three additional options See Installer Menu detailed...

Страница 44: ...he next page for an overview of the available Installer Menu items including their item numbers functions value ranges and default values To change an Installer Menu item value use the Left Right arrow keys on the Installer Remote to select the appropriate value or direct enter a valid value To save the new setting press OK once on the Installer Remote If you have additional items to modify use th...

Страница 45: ...1 to enable On Off Timers 017 ALARM 0 1 1 Set to 1 to enable Alarm 020 FEATURE LEVEL 0 1 16 24 64 65 1 Determines an additional IR code scheme to which the TV will respond 021 V CHIP 0 1 1 Set to 1 to enable V Chip Parental Control functions 022 MAX BLK HRS 0 99 12 Sets number of V Chip blocking hours 023 CAPTION LOCK 0 1 0 Set to 1 to retain caption setting set before TV turned OFF 025 FUNCTION P...

Страница 46: ... and makes block permanent 086 V MUTE TIME 0 50 0 Use to extend the normal video mute time during channel change 088 EN NOISE MUTE 0 1 1 Analog channels only If set to 1 audio is muted if no signal is present 090 KEY LOCK 0 1 0 If set to 1 the display panel power button function is locked IR is still functional 091 HDMI2 ENABLE 0 2 1 Set to 0 to disable HDMI 2 Set to 1 DTV Mode or 2 PC Mode as app...

Страница 47: ...the TV as applicable performs a Data Channel Auto Search item 119 set to 255 and or checks for and downloads any available updates from the Pro Centric server item 119 set from 1 to 135 or 253 The time at which this event occurs depends on the setting of item 121 UPDATE TIME HR See item 119 and 121 descriptions for further information Once the update cycle is complete the TV completes the reboot a...

Страница 48: ...minimum volume level allowable with the Volume VOL Up Down control In this way for example someone cannot set the volume too low to hear The value range is from 0 to 63 The factory default is 0 which provides the full range of volume control if item 009 MAX VOLUME is set to 63 It is recommended to set the same value on every TV Note The minimum volume level cannot have a value setting higher than ...

Страница 49: ...e TV is in PTC CTV Mode 027 HOSPITAL MODE Set according to the speaker selection the pillow speaker code supply voltage and the hospital IR code If using a Pro Centric pillow speaker select one of the Zenith codes in accordance with the desired speaker selection See table below When Hospital Mode is enabled channel banks are also available Refer to Channel Banks Overview on pages 36 to 38 for furt...

Страница 50: ...Auto Input s Sensing Feature Note In order for auto sensing to be enabled for an input that input must also be enabled in the Installer Menu For example to enable auto sensing for HDMI 1 item 035 HDMI1 ENABLE must also be set to 1 or 2 Also see note above regarding TV operation when both this item and item 041 SIMPLINK EN are enabled 046 STRT AUX SRCE Start Aux Source Sets the starting Aux source ...

Страница 51: ...item is not available in the Installer Menu when item 013 SCAN MODE is set to 0 078 UPN MSB UPN Most Significant Byte User programmable number most significant byte readable by MPI command Note Not linked to serial number 079 UPN MSB 1 UPN Most Significant Byte 1 User programmable number most significant byte 1 readable by MPI command Note Not linked to serial number 080 UPN MSB 2 UPN Most Signifi...

Страница 52: ...re level of the current program If set to 201 or 202 back lighting can be controlled via the Picture settings in the TV setup menus However each time the TV is turned ON Picture Mode set in Picture Menu is defaulted to Intelligent Sensor If Picture Mode is manually set to a static option Vivid Standard etc during a viewing session Intelligent Sensor is temporarily disabled If set to 255 back light...

Страница 53: ...s Script or in the IP Environment Pro Centric Menu on the TV see LG First Use Wizard on pages 17 to 18 or Pro Centric Setup on pages 76 to 78 respectively or if Installer Menu item 119 Data Channel is set to IP Address in the Cloud Configuration Tool which is typically used to configure TV CPUs for FTG Mode operation It is not possible to change the value to 253 directly in the Installer Menu 121 ...

Страница 54: ...recise time of day in accordance with item 121 and item 122 settings 122 UPDATE TIME MN Set the Wake For Update minute from 0 to 59 If item 121 is NOT set to 128 and you wish to invoke the random minute assignment on the TV set this item to 255 See also description for item 121 UPDATE TIME HR above Note This item is not available in the Installer Menu unless item 121 UPDATE TIME HR is set from 0 t...

Страница 55: ...mprises Installer Menu settings IP Environment Menu settings with the exception of unique TV attributes and settings and all TV sources analog digital AV HDMI etc clonable setup menu settings See also Clonable TV Setup Menu Features list below If the tlx file either a Clone or FTG Configuration file to be imported on the Target TV s contains an FTG Channel Map the Target TV s will be configured fo...

Страница 56: ...o 54 for detailed information on all Installer Menu items a Use the Installer Remote to access the Installer Menu see Accessing the Installer Menu on page 43 for further information b Set Installer Menu item 003 BAND AFC as appropriate Broadcast Set to 0 HRC Set to 2 CATV Set to 1 default IRC Set to 3 c Set Installer Menu item 027 HOSPITAL MODE as appropriate to select the speaker configuration d ...

Страница 57: ... and then import the Clone file to a Target TV this will put the Target TV in FTG Mode via CPU Note When you import a Clone Configuration tlx file that contains an FTG Channel Map on a Target TV for FTG Mode via CPU configuration depending on the types of channels included in the Channel Map you may have the option to select either logical or physical channel tuning For either selection the channe...

Страница 58: ... configured for FTG Mode via CPU If you intend to use the TV s Zoning feature s make sure to set the appropriate TV Zone and or Wi Fi Zone as described in Reference section Using the TV s Zoning Features BEFORE performing the procedure below Also for Wi Fi Zoning in particular the TV s wireless network connection settings should be configured in the IP Environment Menu before exporting is initiate...

Страница 59: ..._IM tlx X USB DEVICE TV MANAGER Ez Download USB 1 Device Name Ez Download Logo Image Download Insert Background Image s Update TV Software Update PTC Software Import Clone File Diagnostics UPDATE Image1 jpg Image2 jpg Image3 jpg Image4 jpg Image5 jpg Image6 jpg Image7 jpg Image8 jpg Image9 jpg 6 To gain access to the Export Clone File option in the TV Manager key in the following number sequence o...

Страница 60: ...ically assigned in ascending order starting with 0 zero to the physical RF channels of the TV channel lineup to create an FTG Channel Map See also note below Note If the exported Clone file is to be used for FTG Mode via CPU configuration i e it contains an FTG Channel Map it is highly recommended that you open the file in the Cloud Configuration Tool BEFORE transferring importing the file to any ...

Страница 61: ... physical RF channel an IP channel or an Aux input the latter designated by 130 0 through 137 0 see also Reference section TV Aux Input Configuration Note If the FTG Channel Map includes RF channels and Aux inputs only when you import the FTG Configuration file on the Target TV s you will have the option to select either logical or physical channel tuning If you select physical channel tuning the ...

Страница 62: ...tup menus TV is in Pass through Mode or the Function Menu TV is already in FTG Mode 6 TV in Pass through Mode only From the Quick Settings Menu displayed at the right of the screen select the All Settings menu icon and press OK to access the advanced TV setup menus 7 Use the arrow navigation keys to select highlight either the General menu icon from the TV setup menus or the Safety menu icon from ...

Страница 63: ...s and Aux inputs only you can choose the format for the channel tuning banner display Use the arrow keys to select the desired Channel Tuning Channel Banner Display option either Logical or Physical at the right side of the screen A checkmark will appear at the left of the selected option Logical tuning is selected by default Note If an FTG Channel Map includes IP channels only logical tuning is a...

Страница 64: ...ough in the case of FTG Mode via CPU configuration a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map depending on your selection in step 10 the channel banner will display either the Start Channel s logical channel number or physical RF channel number Otherwise the TV will either return to the last channel tuned TV in Pass through Mode or tune to the f...

Страница 65: ...Configuration tlx file that can be used to configure the TV for FTG Mode via CPU The Cloud Configuration Tool provides options both for advanced and new users If you are not familiar with the steps to create an FTG Configuration file you may choose a Wizard Setup that will guide you through the process of creating a new file Refer to the Cloud Configuration Tool User Guide for further information ...

Страница 66: ...ate you may view and or base the new FTG Configuration file on an existing FTG Configuration tlx file Click on the BROWSE button at the right of the Find File to Upload field and select double click on the desired tlx file Then click on the UPLOAD button below the Find File to Upload field Once the file is successfully uploaded the Find File to Upload field is replaced with a Loaded From File summ...

Страница 67: ... FTG Channel Map FTG Installler Menu profile s and if applicable Setup Menu profile s you created or added in the previous steps Review and edit the FTG Configuration List as necessary Note If you need to edit the Channel Map or an Installer Menu profile click on the desired item to access the Channel Map page or the Installer Menu page as applicable With the exception of the Zone assignment as in...

Страница 68: ... contained in uploaded FTG Configuration tlx file Users may choose to copy some or all of this data to the FTG Configuration List Save export or reset i e clear the FTG Configuration List Data to be saved in the FTG Configuration tlx file This data may include contents transferred from an uploaded file and or Channel Map Installer Menu contents created or modified in the Cloud Configuration Tool U...

Страница 69: ...el Map Channel Map Web Page Overview On the Channel Map page you can create view and edit a Logical Channel Map Search for existing channels or clear the FTG Channel Map Click the appropriate button to add a new RF or IP channel to the FTG Channel Map Advanced Setup only Cloud Configuration Tool menu bar provides access to all utilities Wizard Setup only Proceed to next step ...

Страница 70: ... Overview Cont The following example illustrates the fields that define the channel Note The application of FTG Channel Map Zone restrictions in the TV see Restricted from Zones section in this screen depends on the setting of Installer Menu item 027 HOSPITAL MODE see item 027 description on page 49 for further details If Installer Menu item 027 is set to 0 Hospital Mode is disabled and TV Zoning ...

Страница 71: ...y Proceed to next step Reset default values for currently active configuration profile A RESET button is also available within each category tab Load default Installer Menu for selected model Assign Zone as applicable Once you click on CREATE PROFILE this Installer Menu profile will be listed under the Installer Menu Profile List and Installer Menu items will be displayed on the lower half of the ...

Страница 72: ... Accessing the Installer Menu on page 43 for further information 2 Navigate to Installer Menu item 119 DATA CHANNEL and press 2 5 3 MENU to launch the IP Environment Menu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press OK Refer to the following sections for information on each of the IP Environment setup options When you have completed your IP En...

Страница 73: ...s will be displayed By default the TV uses DHCP and if a LAN cable is detected the TV will attempt to connect to the network as soon as you select Network Setting above If the TV is able to connect to the network a Connected to Internet message will be displayed below the Wired Connection field 3 If the network is not configured for DHCP or you want to specify static configuration data or you woul...

Страница 74: ...menu options are listed in the bottom half of the screen Use the arrow keys on the Installer Remote to select the desired access point or select the type of wireless connection to configure see descriptions below Then press OK Add a hidden wireless network Direct enter the SSID of an access point whose SSID has not been enabled for broadcast i e the access point does not appear in the list of acce...

Страница 75: ...e The REVOKE PAIRING button is only available displayed when LG Connect is turned ON IP Stream Control If necessary due to an audio and or video stream delay IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications This menu also enables you to specify the IGMP version 2 or 3 Note that any modifications to these ...

Страница 76: ... On LAN screen use the Up Down arrow keys on the Installer Remote to select highlight the WOL Magic Packet field if it is not already selected and press OK Then use the arrow keys to select the desired setting Disabled Update or Power On from the drop down list of options 3 Once you have made your selection use the arrow keys on the Installer Remote to return to the IP Environment Menu as necessar...

Страница 77: ...the Installer Remote to direct enter the Data Channel or you can use the arrow keys to select the appropriate number s from the pop up virtual keyboard displayed at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote Note If the Data Channel has already been set in the Installer Menu Installer Menu item 119 or in the EZ Manage...

Страница 78: ...ow keys to select the appropriate Pro Centric Application Mode setting Configuration Only FLASH GEM or HTML If the Pro Centric Application Mode is set to Configuration Only Pro Centric application data will not be down loaded Note If the mode has already been set in the Installer Menu item 098 PRO CENTRIC or in the EZ Manager Wizard or Express Script the specified mode will be reflected in this fi...

Страница 79: ...r for guests to use SoftAP Note See also Reference section Using Media Share Features for additional information on these features 1 With the IP Environment Menu on display use the arrow keys on the Installer Remote to select Media Share Then press OK 2 In the Media Share Menu all features with the exception of SoftAP may be enabled or disabled as follows Use the Up Down arrow keys on the Installe...

Страница 80: ... as required 4 If desired you can specify a name for this TV so that it is easy to identify and differentiate from other TVs for which sharing has been will be enabled Note By default the TV name is the TV s serial number However if a room number is specified in the EZ Manager Wizard or in the General Menu Room Info screen the TV name is changed to the room number To edit the TV name use the Up Do...

Страница 81: ...t each application you wish to select or de select and press OK on the Installer Remote When an application is selected a checkmark is displayed at the left of the application name Note Though not included in the application list on this screen Screen Share and SoftAP as Wi Fi Service applications are available in the Smart Launcher once they are enabled in the Media Share Menu See Media Share Set...

Страница 82: ...ct UPDATE and press OK Otherwise you can exit the screen select CANCEL and press OK and access the TV Manager as described below 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Press MENU on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode 3 TV in Pass through Mode only From the Quick S...

Страница 83: ...e Ez Download Logo Image Download Insert Background Image s Update TV Software Update PTC Software Import Clone File Diagnostics UPDATE Select the file to download and then select UPDATE below Current TV Software Version version filename epk Version version filename epk Version version filename epk Version version 6 Use the arrow keys to select highlight the update file to download and then press ...

Страница 84: ...een Image 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Press MENU on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode 3 TV in Pass through Mode only From the Quick Settings Menu displayed at the right of the screen select the All Settings menu icon and press OK to access the advanced...

Страница 85: ... Background Image s Update TV Software Update PTC Software Import Clone File Diagnostics 6 Use the arrow keys to select highlight the image file to download and then press OK 7 When you are ready to download the image file select UPDATE on the screen and then press OK on the Installer Remote Logo image update progress will be displayed on the screen Do NOT remove the USB device until the splash sc...

Страница 86: ...characters such as etc in a background image filename Before You Begin The background image file s must be stored in a folder named LG_DTV in the root directory of the USB memory device Ensure the USB device has been formatted with FAT format Download the Background Image s 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Press MENU on the Installer Remote to display...

Страница 87: ...Image s and then press OK Select the file s to download and then select UPDATE below X USB DEVICE TV MANAGER Insert Background Image s USB 1 Device Name Ez Download Logo Image Download Insert Background Image s Update TV Software Update PTC Software Import Clone File Diagnostics UPDATE Image1 jpg Image2 jpg Image3 jpg Image4 jpg Image5 jpg Image6 jpg Image7 jpg Image8 jpg 6 Use the arrow keys to s...

Страница 88: ... 0 5 80 47 4 10 54 7 10 62 3 12 70 44 8 15 51 6 15 58 5 17 60 42 4 20 47 9 21 54 0 24 50 40 0 24 45 0 26 49 6 30 40 37 3 29 41 7 31 45 3 36 30 35 0 34 38 7 36 41 2 42 20 32 2 39 35 1 42 36 8 48 10 29 8 43 32 0 47 32 7 54 1 27 3 48 28 9 52 28 2 60 Item 099 Back Lighting Dynamic 43UV770M 49UV770M 55UV770M Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings Power Consumpti...

Страница 89: ...tem 029 REMAP AUX INPS 0 Installer Menu Item 029 REMAP AUX INPS 1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 132 0 92 0 HDMI 2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI 1 DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER 135 0 95 0 HDMI 3 DTV 92 HDMI3 ENABLE 1 5 NTSC Rear Computer 5 0 VIDEO 7 PC 2 2 COMP...

Страница 90: ...Menu item 118 POWER SAVINGS to 1 so that the GAME CONTROL MPI port circuitry is always powered Caution POWER SAVINGS should NEVER be set to 7 This setting is intended for factory use only The b LAN module is internal to the TV It allows hospital institution head end equipment with b LAN technology to communicate via the institution s RF distribution system with the TV for configuration and control...

Страница 91: ...g Note If the TV CPU is already in FTG Mode you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings Refer to FTG Mode information on pages 8 to 10 for further details If the preceding condition applies but you wish to switch the TV to FTG Mode via EBL see Reference section Restoring Factory Defaults on the TV s for further information before proceeding ...

Страница 92: ...ote When you Read the settings from the EBL a pop up notice will be displayed see example below to indicate that the chassis ID of this model is unknown and so a generic Installer Menu profile will be loaded Click OK to dismiss the pop up window and continue The resulting generic profile contains all Installer Menu items including a number of items that may not be applicable for this model Refer t...

Страница 93: ...ach Auto Inputs text code consists of eight characters that identify the Aux input s for which auto sensing is enabled The following table identifies the Installer Menu text code input for each Aux input that is available on the UV770M TV models The table also identifies the Installer Menu item associated with each Aux input Remember that in order for auto sensing to be enabled for an input that i...

Страница 94: ...uts Installer Menu Text Code HDMI 1 HDMI 2 HDMI 3 000 Disabled Disabled Disabled DDDXXXXX 032 Disabled Disabled Enabled DD5XXXXX 064 Enabled Disabled Disabled D6DXXXXX 096 Enabled Disabled Enabled D65XXXXX 128 Disabled Enabled Disabled 7DDXXXXX 160 Disabled Enabled Enabled 7D5XXXXX 192 Enabled Enabled Disabled 76DXXXXX 224 Enabled Enabled Enabled 765XXXXX 255 Enabled Enabled Enabled 765XXXXX X Aux...

Страница 95: ...20 X X X Function Preview 025 X X Hospital Mode 027 Bed 1 Bed 2 027 X X X Pillow Speaker Voltage 027 b X b X b X Speaker 027 X X X Quick Shutoff 077 c c c c c c Channel Banks Number of Banks Enabled 1 4 1 4 Channel Preview Banks Setup Menu X X Blanked Channel X X X X Inactive TV X X SAP Key special use in Channel Preview Banks Setup Menu X Aux Input Sources Input List Menu X X X X Aux in Channel L...

Страница 96: ...aker 0 0 24 External Speaker External Speaker 0 64 65 N A Pillow Speaker 1 34 N A N A Pillow Speaker 65 98 N A TV Speaker TV Internal Speaker 65 98 N A External Speaker External Speaker 129 162 N A TV Speaker Pillow Speaker and TV Internal Speaker 129 162 N A External Speaker Pillow Speaker and External Speaker You will only hear sound if an external speaker is connected to the TV Note The Sound O...

Страница 97: ...restore multiple TVs to Pass through Mode at one time However both options require that you create a Zero Mapped Channels FTG Configuration tlx file i e an FTG Configuration file with no data Refer to the Cloud Configuration Tool User Guide for further information Using a USB memory device import a Zero Mapped Channels FTG Configuration tlx file to the TV Refer to Importing a Clone File on pages 6...

Страница 98: ... TV Zone 0 is the default TV Zone The following subsections briefly describe how to assign Zones in the Cloud Configuration Tool Refer to the Cloud Configuration Tool User Guide for further information FTG Installer Menu Profile Zone Assignments The Cloud Configuration Tool Installer Menu web page enables you to create multiple Installer Menu profiles for the same chassis model each with a differe...

Страница 99: ...re the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV you must set the TV Zone accordingly in the Target TVs before importing the Clone file See Set the TV Zone and or Wi Fi Zone in the TV on the following page Also see Cloning Procedures on pages 58 to 64 for additional information on the cloning processes TV Zone 0 is the default TV Zone Wi Fi Zonin...

Страница 100: ...he TV Zone and or Wi Fi Zone in the TV You can set the TV Zone and or the Wi Fi Zone in the EZ Manager Wizard see EZ Manager Wizard on pages 19 to 27 or if the TV is in Pass through Mode via the TV s setup menus as described below Note that the following procedure can only be performed while the TV is in Pass through Mode You will also be able to specify a Label North South East West and Room Numb...

Страница 101: ...hanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote Note The TV name default TV s serial number will be changed to the room number specified here See Media Share Setup on pages 79 to 80 for further information on the TV name Picture Sound Channels General Safety Accessi...

Страница 102: ...ay prompts as necessary Smart Share Refer to the subsections below for information on using the Smart Share features Smart Share with DLNA Certified Devices The following steps describe how to access and use the Smart Share feature with wired DLNA Certified devices on the same LAN as the TV 1 Turn ON the TV and then use one of the following methods to access media files folders depending on the cu...

Страница 103: ...the TV will automatically initiate a search for all available Wi Fi Direct enabled wireless devices including mobile devices laptops etc Devices found will be listed in the lower half of the screen Note If the search does not initially locate any devices you can select REFRESH LIST and press OK to rescan 5 Use the Up Down arrow keys to select highlight the device with which you wish to share and t...

Страница 104: ... Miracast WiDi connection window to complete the connection Once the connection is established the TV display may be used as a second screen for the Miracast WiDi device DIAL The following steps describe how to access and use DIAL Remember that the device used MUST be connected to the same network as the TV Note DIAL may only be used with device applications for which a TV compatible application f...

Страница 105: ... Note A wired network connection MUST be established and the TV must be turned ON SoftAP Access Information SSID 410KKTF1J505 Security Key LGxxxxxx Number of Connected Devices 0 Picture Sound Channels General Safety Accessibility Note If SoftAP is currently grayed out make sure a wired LAN connection has been established 4 When you initially access the SoftAP screen the OFF ON toggle button at the...

Страница 106: ... Rear and Side Jack Panels PILLOW SPEAKER Connect pillow speaker here USB IN 3 2 ARC IN Side Jack Panel USB IN Insert USB memory device for software updates cloning purposes FTG Mode via CPU configuration picture music entertainment etc as applicable HDMI IN 2 3 Connection for HDMI output from external device SERVICE ONLY Typically used for downloading software updates etc OPTICAL DIGITAL AUDIO OU...

Страница 107: ... Installer Remote is required to set up and operate the TV The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only PORTAL Displays and removes the Pro Centric interactive menu INFO Displays channel information GUIDE Displays and removes the Pro Centric channel guide EPG RETURN Returns one level to the previous menu display Color buttons a...

Страница 108: ...emote IR code scheme i e you can always use an Installer Remote with the TV regardless of its multi code IR setting The following procedure describes how to set the bed number in the TV s Installer Menu and in the patient remote 1 Installer Menu item 020 FEATURE LEVEL determines the additional IR code scheme to which the TV will respond Access the Installer Menu and set item 020 to the desired val...

Страница 109: ...pillow speaker to select highlight the desired option s in the Smart Share screen and then press Enter OK 3 Within each USB media directory Photos Videos or Music Use the arrow keys on the patient remote pillow speaker to navigate from one folder or file to another and press Enter OK to open or play a selected folder or file Use the arrow keys on the patient remote pillow speaker as necessary to s...

Страница 110: ...ines and a transformer isolates the audio For positive voltage configurations e g for Zenith Philips pillow speakers 12 volts 5 volts is provided on pin 3 Channel Up Data In in reference to pin 4 Common For negative voltage configurations e g for RCA pillow speakers 5 volts is provided on pin 4 in reference to pin 3 The following table describes the pillow speaker interface pinout see also diagram...

Страница 111: ...nt location chosen should be appropriate for drilling holes and have available the required power source as well as antenna cable and any other equipment leads as necessary Pedestal Mounts and Stands A sturdy surface on a desk or other similar flat table like furniture would be the appropriate location for mounting a pedestal style TV stand Most stands are designed so that the wiring is threaded t...

Страница 112: ...st Note Commands may work differently depending on model and signal Command 1 Command 2 Data Hexadecimal Command 1 Command 2 Data Hexadecimal 01 Power k a 00 01 10 Sharpness k k 00 32 02 Aspect Ratio k c see page 114 11 OSD Select k l 00 01 03 Screen Mute k d 00 01 10 12 Remote Control Lock Mode k m 00 01 04 Volume Mute k e 00 01 13 Balance k t 00 64 05 Volume Control k f 00 64 14 Color Temperatur...

Страница 113: ...ACK acknowledgement based on this format when receiving normal data At this time if the data is data read mode it indicates present status data If the data is data write mode it returns the data of the PC Error Acknowledgement Command2 Set ID NG Data x This set transmits ACK acknowledgement based on this format when receiving abnormal data from non viable functions or communication errors Data 00 ...

Страница 114: ...k differently based on model and is supported for DTV fully and ATV AV partially 03 Screen Mute Command k d To control screen mute On Off Transmission k d Set ID Data Cr Data 00 Screen Mute Off Picture On Video Mute Off 01 Screen Mute On Picture Off 10 Video Mute On Ack d Set ID OK NG Data x In case of Video Mute On only TV will display OSD In case of Screen Mute On TV will not display OSD 04 Volu...

Страница 115: ... OSD Select Command k l To select OSD On Screen Display On Off when controlling remotely Transmission k l Set ID Data Cr Data 00 OSD Off 01 OSD On Ack l Set ID OK NG Data x 12 Remote Control Lock Mode Command k m To lock the front panel controls on the TV and remote control Transmission k m Set ID Data Cr Data 00 Lock Off 01 Lock On Ack m Set ID OK NG Data x If you are not using the remote control...

Страница 116: ...lue 16 Key Command m c To send IR remote key code Transmission m c Set ID Data Cr Data Key code See Key Codes table on page 117 Ack c Set ID OK NG Data x 17 Control Backlight Command m g To control the backlight Transmission m g Set ID Data Cr Data Min 00 to Max 64 Ack g Set ID OK NG Data x 18 Input select Command x b To select input source for main picture Transmission x b Set ID Data Cr Data 00 ...

Страница 117: ...cal LG hospital model Installer Remote Note Some keys are not applicable to all models Code Hexa Function Code Hexa Function 00 CH 0C PORTAL 01 CH 0E TIMER 02 VOL 1A FLASHBK 03 VOL 4C 06 5B EXIT 07 C0 Green 08 POWER C1 Red 09 MUTE C2 Yellow 10 19 Numbers 0 9 C3 Blue 28 BACK AA INFO 39 CC AB GUIDE 40 41 43 MENU 44 OK ...

Страница 118: ...ble signal to TV Connections incorrect Check connections on TV MPI not connected If applicable connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Audio muted Press MUTE or use Volume Up key to increase sound level Broadcast problem Try a different channel Pillow TV speaker not configured properly Ch...

Страница 119: ...ected to AC Power Bad TV No Yes FTG Operation Troubleshooting The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation Symptom Possible Cause s Solution s Communication Error Communications Timeout Cable s not connected Check and connect communication cables TV not powered Check connect the TV power cord TV not turned ON TV needs to be turned O...

Страница 120: ...ation Channel found during Auto Tuning does not tune in with Channel Up Down Channel was deleted in currently selected channel bank Premium channels may only be available on another channel bank Modify the channel bank allocation s for the channel if desired using the Cloud Configuration Tool Channel Map utility See also the Channel Map web page overview on page 69 When CH BANK key on Installer Re...

Страница 121: ...mercial mode of operation within an LG TV See also FTG Mode Logical Channel Number A number assigned to either a physical or virtual channel number in a Logical Channel Map Major Channel Number Typically the RF channel number assigned to a digital video stream Master TV A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purpos...

Страница 122: ...isclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Document Revision History Date De...

Страница 123: ...d the LG logo are registered trademarks of LG Electronics Inc b LAN is a trademark of SONIFI Solutions Inc DLNA Certified is a registered trademark of Digital Living Network Alliance Intel is a registered trademark of Intel Corporation in the U S and or other countries Wi Fi Direct and Miracast are registered trademarks of Wi Fi Alliance All other trademarks or registered trademarks are the proper...

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