Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Are fine lines not printed correctly?
Go to step 2.
The problem is
solved.
Step 2
a
Increase toner darkness.
From the control panel, navigate to:
Settings
>
>
Quality
>
Toner Darkness
b
Print the document.
Are fine lines not printed correctly?
Contact
The problem is
solved.
Folded or wrinkled paper
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the paper folded or wrinkled?
Go to step 2.
The problem is
solved.
Troubleshoot a problem
93