R
EVIEW
THE
TIPS
FOR
COPYING
,
SCANNING
,
AND
IMPROVING
QUALITY
U
SE
A
CLEARER
VERSION
OF
THE
ORIGINAL
DOCUMENT
OR
IMAGE
M
AKE
SURE
THE
DOCUMENT
OR
PHOTO
IS
LOADED
FACEDOWN
ON
THE
SCANNER
GLASS
AND
IN
THE
CORRECT
CORNER
Partial copies or scans of documents or photos
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE
SURE
THE
DOCUMENT
OR
PHOTO
IS
LOADED
FACEDOWN
ON
THE
SCANNER
GLASS
AND
IN
THE
CORRECT
CORNER
S
ELECT
A
PAPER
SIZE
FROM
THE
PRINTER
SOFTWARE
THAT
MATCHES
THE
LOADED
PAPER
M
AKE
SURE
THE
O
RIGINAL
S
IZE
SETTING
MATCHES
THE
SIZE
OF
THE
DOCUMENT
YOU
ARE
SCANNING
Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
.
Note:
If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
ESTART
THE
COMPUTER
A
DD
NETWORK
PRINTERS
THROUGH
THE
E
DIT
D
EVICE
L
IST
DIALOG
If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more
information, see the Edit Device List Help:
1
With the Scan Center application open, choose
Browse Devices
from the Device pop-up menu.
2
Click
?
from the Edit Device List dialog that appears.
Troubleshooting
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