To assign a static IP address to the printer, do the following:
1
Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network.
2
Print a network setup page to see what IP address is currently assigned to the printer.
3
Open a Web browser and then type the printer IP address in the address field. Press
Enter
.
The printer Web page loads.
4
Click the
Configuration
link.
5
Click the
TCP/IP
link.
6
Click the
Set Static IP Address
link.
7
Type the IP address you want to assign to the printer in the
IP Address
field.
8
Click the
Submit
button.
The Submitting Selection message appears.
Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to
see if the printer Web page reloads.
C
HECK
FOR
KNOWN
ISSUES
WITH
THE
WIRELESS
ROUTER
Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the
company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer.
Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site.
C
HECK
FOR
WIRELESS
ADAPTER
UPDATES
If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the
network adapter card in that computer. It is possible that there is an updated driver available that could resolve the
issue.
C
HANGE
ALL
NETWORK
DEVICES
TO
THE
SAME
TYPE
While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wireless network, the
faster devices will sometimes prevent the slower devices from communicating. Wireless devices are designed to wait
for a gap in wireless network communications before attempting to send information. If newer, faster devices are
constantly using the wireless network, then older, slower devices will not have a chance to send data.
Try only turning on the network devices of the same type and see if network communications improve. If this solves
the problem, you may want to upgrade your older devices with newer network adapters.
P
URCHASE
A
NEW
ROUTER
If your router is several years old, it may not be fully compatible with the newer wireless devices on your network.
Consider purchasing a newer router that is fully compliant with the 802.11 IEEE specifications.
Troubleshooting
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