M
AKE
SURE
“E
NABLE
NETWORK
SCAN
TO
COMPUTER
”
IS
SELECTED
IN
THE
G
ENERAL
TAB
OF
THE
S
CAN
C
ENTER
(M
ACINTOSH
ONLY
)
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center
>
Preferences
>
General
tab
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE
OTHER
SOFTWARE
PROGRAMS
THAT
ARE
NOT
BEING
USED
U
SE
A
LOWER
SCANNING
RESOLUTION
Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE
SURE
THE
PRINTER
AND
THE
DESTINATION
COMPUTER
ARE
CONNECTED
TO
THE
SAME
NETWORK
M
AKE
SURE
THE
PRINTER
SOFTWARE
IS
INSTALLED
ON
THE
DESTINATION
COMPUTER
M
AKE
SURE
“E
NABLE
NETWORK
SCAN
TO
COMPUTER
”
IS
SELECTED
IN
THE
G
ENERAL
TAB
OF
THE
S
CAN
C
ENTER
(M
ACINTOSH
ONLY
)
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center
>
Preferences
>
General
tab
Fax troubleshooting
•
“Fax troubleshooting checklist” on page 131
•
“Cannot send faxes” on page 132
•
“Cannot receive faxes” on page 134
Troubleshooting
130
