1
Push down the duplex latches and pull out the duplex unit.
CAUTION—POTENTIAL INJURY:
The area behind the duplex cover has protruding ribs as part of the paper
path. To avoid injury, use caution when accessing this area for clearing a paper jam.
2
Firmly grasp the paper, and then gently pull it out.
Note:
Be careful not to tear the paper while removing it.
3
Reinsert the duplex unit.
4
Touch
DONE
or press
, depending on your printer model.
5
From your computer, resume the print job.
Paper jam in the ADF (selected models only)
Note:
The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
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